Business Development Jobs in Cardiff
Consultant, Non Formal Education.
Pay band: 7
Salary: Starting at £30,839 plus £3,300 London Market Allowance for those based in the London area only. (For candidates with exceptional skills, knowledge and experience (specific to the role) the British Council may consider a moderate broadening of the advertised pay range).
What we’ll offer you: In addition to a competitive salary and excellent civil service pension contributions, the British Council offers:
• 32 days annual leave, in addition to public holidays
• 3 days volunteering leave
• Opportunities to grow and develop in the role with continuous professional development
British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
Location: Cardiff, London, Manchester, Edinburgh or Belfast (UK Only)
Department: Non Formal Education, Cultural Engagement.
Contract type: Indefinite contract.
Closing Date: 14th April 2024 at 23:59 UK Time.
Requirements: This role is based in the UK. Candidates must have the pre-existing (permanent) legal right to work in the UK at the time of application.
Mobility, relocation, visa sponsoring support will not be provided.
The Team:
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
British Council work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research.
The non-formal education (NFE) team sits within the wider CE team. NFE focuses on fostering more open and peaceful societies by supporting young people to contribute to trust-building, cohesion and stability in their societies and to represent their communities on a local, regional and national stage.
Our work empowers young people to participate in the social and economic development of their societies, enabling them to tackle important local and global issues.
We deliver projects and programmes in a wide range of countries in East Asia, South Asia, Middle East and North Africa, Sub Saharan Africa and Europe.
One of the global programmes the Consultant will be working on is Youth Connect. Through face to face and online activities, the programme supports young people in developing new skills and provides ways for them to apply these skills in action. By strengthening the surrounding ecosystem, the programme aims to create opportunities to empower youth and contribute positively to social change and bring about action, which addresses 21st century challenges. The programme delivers projects in over 25 countries as well as offering global online content.
The Role:
This is an exciting opportunity to work with a global team facilitating the delivery of diverse projects and programmes.
As Consultant Non-Formal Education (NFE), you will support the pursuit, design, delivery and evaluation of projects and programmes across the NFE portfolio by providing high quality operational support, project and contract management, and ensuring compliance with internal and external standards.
The content and structure of projects depends on local context and needs, supporting the development of localised approaches to global issues such as peace, disinformation, equality, youth leadership and climate change. Projects deliver learning and capacity building activities outside of formal education, broker connections between different stakeholders including governments, civil society and communities and produce insightful and innovative content in our field, such as research on young people’s views and aspirations around the world.
The role will give you an opportunity to develop your sector knowledge and expertise, business development skills (by supporting preparation of bids/proposals) and project management experience.
Responsibilities:
Tasks and responsibilities can include but are not limited to:
• Managing small to medium size projects and budgets associated with them
• Leading on online learning and events and face-to-face events in the UK
• Managing procurement and contracting of suppliers and partners
• Providing financial and project management support to the NFE programming
• Ensuring compliance with procedures and standards, such as due diligence and information management, as well as monitoring and evaluation and strengthening gender equality and social inclusion in projects and programmes
• Supporting the global team through data collection and analysis including financial and monitoring and evaluation data, from activities and events
• Supporting business development and project/programme design by undertaking background research, compiling track record and other similar tasks
• Developing marketing and communications products to showcase the NFE portfolio
• Supporting effective working of a dispersed global team including planning meetings and events, internal communications
Requirements of the role:
- Interest and/or experience (including volunteering) in international development, non-formal education, youth empowerment and skills development, civil society and related areas
- Demonstrated knowledge and experience of project management (including leading on small projects/processes).
- Demonstrate an understanding of and commitment to British Council’s approach to Equality, Diversity and Inclusion and anti-racism.
- Experience of promoting equality, diversity and inclusion within project planning and delivery is not essential but will be advantageous
- Strong cross-cultural communication skills, including the ability to summarise and present information for different audiences
- Demonstrated adaptability, and the capacity to navigate changing situations and multiple deadlines.
Closing Date: Applications will close on 14th April 2024 at 23:59 UK Time.
Additional Information:
You must have the legal right to work in the UK at the time of application.
We are unable to support with sponsorship or relocation support.
Interviews will be held at the end of April or early May.
TO APPLY - Please use the link to take you to the website and find out more about the role and to apply. Alternatively, please visit the British Council website and search for role 'Consultant - Non-Formal Education'. (No. 41827).
We are unable to accept CV's that are directly sent.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.