N1, London
£35,000 - £42,000 per year
Permanent, Full-time
Job description

Can you lead the successful delivery of BITC’s flagship performance and measurement tool? Can you establish it as the UK’s leading responsible business benchmark and the foundation of engagement with our growing network of UK businesses and public sector organisations? This is an exciting opportunity to enable hundreds of businesses across the UK be more responsible and responsive to our most pressing social and environmental challenges.

We are Business in the Community (BITC). We exist to build healthy communities with successful businesses at their heart. We are a business-led membership organisation made up of progressive businesses of all sizes who understand that the prosperity of business and society are mutually dependent.

The Responsible Business Tracker® is BITC’s flagship performance measurement and improvement tool, available to all our members. It enables an assessment of their progress as a responsible business, as defined in our Responsible Business Map which is built on the UN’s Global Goals (SDGs).

We are looking for a dynamic and innovative Insights and Innovation Manager who has an interest in responsible business to manage the delivery of the Responsible Business Tracker and increase year-on-year participation, enabling businesses and colleagues to benefit from insights and learnings.

This is a key role, not only within the Strategy and Products directorate but for the organisation as a whole.

This role will manage the successful delivery of the Tracker, including putting in place and overseeing operational, resourcing communications and systems-based processes, liaising with key internal and external stakeholders, and leading the assessment process. Experience of data analysis and using data to generate insight, recommendations and commercial opportunities is essential. Technical expertise related to method and theory in research design would be an advantage.

You will also manage the production of an annual Tracker Insights Report and present key findings at member events around the UK, so you will need excellent communication skills.  Experience of engaging stakeholders, delivering feedback and training, and presenting to and inspiring audiences is advantageous.

You will have demonstrable experience in managing projects to time and on budget. You will have knowledge of web-based systems/software (particular web-based survey tools) as well as Qualtrics, Tableau, Salesforce, Microsoft Sharepoint or similar cloud-based software.

You will also have experience of developing and implementing a strategy for growing member participation in the Tracker and raise the public profile of the Tracker with businesses across the UK.

application deadline: Mon 16 March

Round 1 interviews: wed 25 and Thurs 26 March

Round 2 interviews: Wed 1 – Fri 3 April



Refreshed on: 06 March 2020
Closed date: 16 March 2020
Job ref: FEB20200065
Tags: Intl Development, Project Management