Job title: Logistics Coordinator
Contract type: Permanent
Starting date: ASAP July-August 2021
Hours of work: 4 to 5 days per week
Location: Anywhere in the UK
Salary: £25,856 FTE per year (£29,423 for those living in London)
Benefits: 5% employer pension contribution, minimum of 28 days annual leave plus Bank Holidays and additional closure days in December
Reporting to: Logistics and Operations Manager
Application deadline: 9AM Wednesday 9 June 2021
Interview dates: 17 and 18 June 2021
We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice.
Participants might be low-income, working-class people, people of colour, disabled people, LGBTQ+ people and migrants, refugees and asylum seekers.
Our graduates testify before Parliament, organise national demonstrations, change laws and wage important, successful campaigns. They are from diverse and marginalised communities and our evaluation shows that they are developing confidence in their ability to affect change and are making meaningful ‘wins’ towards achieving their aims on a broad range of issues such as; violence in a community, access to public space, fairness in the asylum system, and women’s inclusion and safety in leisure centres.
About the job
We are seeking a Logistics Coordinator who will help us set up and deliver our learning programme for campaigners and trainers. These programmes will be residential, online, community-based and event-based. They will be delivered to individual campaigners, community groups, charitable partner clients. The Logistics Coordinator role is a varied position that gives you an opportunity to work in lots of different ways. Each day is different in this role. One day you could be creating social media materials to recruit new people to our trainings, the next, you could be coordinating venues, catering and transportation for a residential training, or talking to a participant about their access needs and how we can best accommodate them.
Your role is to help ensure that all our participants have a great experience of our learning programmes by recruiting people to our programmes and then making sure that all of their technical, logistical and access needs are met. We are looking for someone who can think creatively about how to best support people (Would it help for people to have a guide explaining how to use Zoom? How can we reach people who have been in the care system to let them know that there is a scholarship available for them to attend our residential?) and someone who has rigorous attention to detail, for example, ensuring that all dietary needs are communicated accurately to the caterer or our complex schedule for processing hundreds of applications to the residential programmes is well coordinated. The tasks you do on any given day may be different, but they are all about making sure participants feel supported, prepared and have what they need to engage with the training. Some work may be outside office hours.
About the team
The successful applicant will join our newly formed Logistics team for programme delivery. Managed by the Logistics and Operations Manager you will be working closely with the different programmes to support participant and trainers needs.
We know there is a huge demand for our work, so are working hard to grow our organisation in a sustainable way. You’ll be a key part of doing that - by helping our colleagues deliver efficient, powerful programmes.
- Plan and coordinate logistics for in-person Bootcamp events, including residential trainings, everything from venue, catering, travel, accommodation and supplies to recruiting participants to addressing participant access requirements
- Attend Bootcamp trainings to support the training team and coordinate logistics on site. This will include staying on site overnight for the duration of each of the three Bootcamp residentials (you would be given time off in lieu for this).
- Plan and coordinate logistics for online events, including helping participants learn how to use online platforms, tech support during live sessions, testing new software platforms, sending out equipment and handouts and meeting participant access requirements.
- Ensure online and in-person learning spaces are run effectively - taking into consideration timings/breaks/access to links and passwords/numbers, and ensuring any necessary support is given outside of sessions, for example facilitating test sessions for participants or creating training materials to help participants engage.
- Support the recruitment and selection of participants for Bootcamp trainings, including outreach to potential participants, reviewing applications and conducting interviews and coordinating the work of external selection assistants.
- Ensure access requirements for Bootcamp trainings are identified and participants are worked with to enable them to fully participate
- Feed in to the creation of processes and infrastructure for logistical support
- Coordinate the collection and analysis of evaluation and monitoring of Bootcamp trainings
- Work within an agreed budget for training programmes
- Provide information for grant applications and reports
- Develop and maintain objectives and work plans for the roles responsibilities
- Work in a sustainable manner with consideration of the natural environment.
- External customer service: answer the general Campaign Bootcamp phone via Circleloop and check the general email inbox
- At all times adhere to relevant legislation including GDPR
- At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp.
- Any other reasonable tasks as directed by your line manager or Leadership Team
Experience of planning logistics for online training events
Experience of planning logistics for in person events
Experience providing logistical and technical support to complex programmes
Experience working within communities impacted by injustice, including low-income/working class people, people of colour, disabled people, migrants and LGBTQ+ people. We are seeking someone who has experience working within these communities either through campaigning or other types of work.
Experience supporting access for participants to take part in online and in person training
Able to communicate clearly and appropriately with different people
Able to explain features and functions of standard programmes such as Zoom and Gsuite
Able to work effectively under pressure
Able to prioritise a varied and fast-paced workload and deliver to deadline
Able to take initiative to develop creative solutions to problems as they arise
Ability to work independently
Be a “people person”, someone who enjoys engaging with new people and is a good listener, as well as a good communicator with patience.
Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace
Flexible and adaptable to change
Respond positively to new challenges
Experience of coordinating the collection of data for evaluation purposes
Able to develop your own work plan and manage it independently
The client requests no contact from agencies or media sales.