Client Services & Ops Lead (In-house Creative Studio)
(Known Internally as Senior Operations Manager)
Location: Stratford, London (expect significant home-working)
Salary: £50,000 - £55,000
How to apply: Please submit your CV and Cover Letter online.
Closing date: 31st January
We will be shortlisting as we receive applications and there is a possibility that this role may close early. We therefore encourage early applications to avoid disappointment.
This is a unique time for CRUK - we are establishing an in-house creative team for the first time by bringing together existing expertise across the organisation. We are looking for a Senior Operations Professional to help make this happen. Working alongside the new Head of Creative, you will lead the operations of the new team and helping lay the foundations for a new culture of creativity.
If you have experience of working in fast-paced complex organisations this may be the role for you. Collaboration will be at the heart of what you do. You'll be working with colleagues from across the organisation, leadership and creatives to deliver the very best creative content for CRUK.
You're going to be an integral part our in-house creative team made up of all creative disciplines - from video, photography and production to graphic, motion and information design to strategic content and copywriting. You'll lead the way in setting up new systems and processes and embedding new ways of working. Your team will be the 'front door' to the studio, forging strong collaborative relationships with internal commissioning teams, managing the flow of work and traffic in and out, forecasting, planning and reporting on outputs and importantly ensuring creative and brand quality assurance.
This is a brand-new role and we're looking for someone to start at soon as possible.
Significant experience of working in an in-house creative team or creative agency in a client services or traffic manager role, collaborating with a wide range of stakeholders and building key relationships to deliver the highest of standards of service
Relevant experience of using traffic and production management systems and software with proven ability to assess workflow, deadlines and level of opportunity/risk and make decisions to prioritise and allocate resource accordingly
Relevant experience in operationally managing a team, setting up and implementing process, systems and standards and looking for opportunities to improve efficiency
Demonstrable skills in influencing and negotiating with people across all teams and levels to ensure the business outcomes are achieved
Ideally, you'll also be a strong strategic thinker with long-term planning skills and significant experience of operationalising strategic plans.
To view the full candidate pack please click
What will I gain?
Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.
If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Visionary solutions. Limitless creativity. One unique role.