London (On-site)
£35000 - £40000 per annum + Excellent benefits
Permanent
Job description

FACE TO FACE MANAGER - OUTSOURCED PARTNERS

Salary: £35,000 - 40,000 per annum

Contract length: Permanent, Full-time, 35 hours/week

Location: Home-based or Stratford, London (high flex, working in the office 1-2 days/week

Application Deadline: Sunday 29 May 23:55

Why we need you

You will be responsible the delivery of our face to face fundraising activity with outsourced partners. You'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK.

What will I be doing?

Make an impact every day by…

  • Working with the Senior Face to Face Manager and Senior F&M Product Manager for Cash, Regular Giving and Mobilise, to develop and deliver a strategy for outsourced face to face acquisition aligned to the product strategy and vision.

  • Ensuring all operational aspects of campaigns from planning through to execution and analysis are as efficient as possible, putting processes in place, to ensure the effective management of campaigns, working with the Operations Manager and other internal and external stakeholders to achieve this.

  • Developing and maintaining excellent relationships with our suppliers and partners including sourcing and onboarding new suppliers as required, and managing existing relationships, contracts, performance, monitor compliance and service level agreements.

  • Ensuring key performance indicators are achieved and contingency plans are in place to achieve targets.

  • Creating accurate income and expenditure budgets and forecasts, manage the monthly accruals process and regularly report to the Senior Face to Face Manager on performance for your area.

  • Working with the Face to Face Manager - In-house, to identify opportunities for testing new fundraising initiatives, developing business cases and project manage the testing and implementation of new ideas.

What skills are you looking for?

You'll be able to bring to the role…

  • Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators - ideally face to face agencies

  • Experience of planning, delivery and analysis of end to end face to face fundraising activity or campaigns and teams

  • Experience of budget management of income and spend

  • Experience in business case development

  • Knowledge of current fundraising regulation

  • Excellent influencing and negotiation skills - both with internal and external stakeholders and suppliers

  • Excellent verbal and written communication skills - including outstanding attention to detail and presentation skills

  • Proactive approach to problem solving and ability to manage several projects at any one time

  • Flexible approach, with an ability to work successfully in a dynamic operating environment

  • Experience of face to face fundraising desirable

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

You're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

More about Cancer Research UK

Cancer Research UK – we are dedicated to working collectively to save more lives, create more tomorrows and dispel the fear of cancer. We... Read more

Posted on: 23 May 2022
Closed date: 29 May 2022 at 15:20
Job ref: R021342
Tags: Policy/Research