Lead HR Advisor
Salary: £32,000 - £37,000 p.a.
Location: Stratford (highly flexible)
Working pattern: 1 year contract, 35 hours
We are looking for an experienced HR Advisor to support the wider HR team to deliver and exceptional service to the organisation.
We have an exciting opportunity to join us as a Lead HR Advisor, providing subject matter expertise on employee relations (ER) cases and coaching team members to deliver an exceptional HR service. Working closely with the People Services Manager, deputising for them as required, you will take a lead in process improvement within the team and conduct quality assurance across the teams' performance. This is a great opportunity for someone looking to take their next step into the HR Manager and Operations career.
What will I be doing?
Make an impact every day by:
Support the HR Specialists and People Services Advisors on all employee relations (ER) cases as required and provide expert support for complex or contention cases and escalations/appeals.
Take a lead role in the team on process improvement, ensuring we embed a continuous improvement mindset and the regular review and improvement of our processes, templates and guidance documents.
Conduct regular weekly quality assurance (QA) on HR cases and transactional work and shadow team members to measure effectiveness of support provided; provide insight on focussed coaching required to improve performance and overall offering.
Take an active role in developing, mentoring, coaching and training the team using quality assurance, one to one coaching and casework surgeries.
Deputise in the absence of the People Services Manager.
As required, take on more complex ER cases and manage an active caseload
What skills are you looking for?
You'll be able to bring to the role:
Significant experience, and understanding, of HR shared services processes and procedures as well as appropriate policies and guidance
Proven ability to nurture and develop team members by guiding, coaching and mentoring
Experienced HR generalist with a developed understanding of the employee lifecycle and how HR shared services joins up with Business Partnering and Centres of Excellence
Excellent knowledge of, and ability to interpret and apply, employment law
Developed experience of the full range of employee relations (ER) with the ability to coach and advise line managers and team members and to act as a decision maker or escalation point
Excellent interpersonal skills with the ability to develop strong working relationships and to influence a wide range of stakeholders
What will I gain?
Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all our roles wherever possible. For most of our office-based roles you'll only be required to work from a specific location for 1 or 2 days a week on average. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.
If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.