Oxford, Oxfordshire
£19000 - £23000 per annum + + Benefits
Job description


Salary: £19,000 - £23,000 per annum + excellent benefits

Location: Sterling House, Oxford (3 days per week in the office, 2 days per week from home)

Positions Available: 2

Contract Length: Permanent, Full time (flexibility/job share potential)

Closing Date: Tuesday 3rd August 2021, 23:55

*Please note that we may close this role early if we receive enough applications, so early application is encouraged to avoid disappointment.

Are you a self-motivated and sharp minded individual with administrative experience that can help us beat cancer sooner?

Why we need you

We're looking for two Operational Support Administrators to join us at Cancer Research UK to assist in delivering excellent levels of service across all internal stakeholders, following processes and providing a link between our internal teams and our central service function.

What will I be doing?

Make an impact every day by…

  • Working with agreed KPI's and SLA's to deliver and maintain excellent service

  • Answering the phone and dealing with queries from supporters, staff and volunteers.

  • Carrying out a range of administrative tasks, such as raising purchase orders, receipting and approving invoices

  • Support with general data capture

  • Processing incoming and outgoing mail

  • Completing trackers, logs and data collation reports in line with stakeholder's service levels

  • Helping to maintain operational effectiveness by updating processes and procedures as required

Please see the following link for the candidate pack:

What skills are you looking for?

You'll be able to bring to the role…

  • Experience of dealing with telephone queries from a diverse group of internal teams

  • Experience of data collection and inputting.

  • The ability to manage multiple tasks and meet tight deadlines in a fast-paced environment

  • Excellent customer service skills with the ability to provide prompt and effective responses to queries

  • Excellent attention to detail

Ideally, you'll also be able to have good interpersonal skills, with the ability to build relationships and communicate across a wide-ranging audience. You'll also have advanced level competency working across the Microsoft Office package and experience of monitoring and reporting to inform service improvements and deliver SLA's.

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

More about Cancer Research UK
Cancer Research UK

Cancer Research UK – we are dedicated to working collectively to save more lives, create more tomorrows and dispel the fear of cancer. We... Read more

Posted on: 21 July 2021
Closed date: 04 August 2021
Job ref: R018506
Tags: Admin