OPERATIONS MANAGER - FUNDRAISING CAMPAIGNS

Salary £34,000 to £40,000 per annum pro rata + benefits

Location: Homebased or high flexibility (1-2 days per week in the office)

Contract type: 6 months fixed-term contract 35 hours per week

Closing date: Wednesday 6th July 2022, 23:55

Why we need you

We have an exciting opportunity for an Operations Manager that is responsible for managing the operational delivery of several fundraising products within the team's portfolio such as Stand Up To Cancer, World Cancer Day, Walk all Over Cancer and Dryathlon. This includes day to day management of workstreams and suppliers, delivering robust operational processes that support our products and developing new processes to support innovation.

What I will be doing?

Make an impact every day by…

• Delivering operational plans that will support income growth for the Campaigns & Giving Platforms portfolio

• Planning and managing the day to day operational delivery of SU2C and other fundraising campaigns and new products

• Leading and setting up matrix teams to deliver the product operational plans, and shared goals. Briefing, leading & facilitating group activity (e.g. requirements-gathering, prioritisation and planning sessions, risks/issues, mediation of issues, and evaluations, etc)

• Defining and proactively managing projects & plans, identify dependencies. Working with your Senior Manager to flag risks & issues & co-create mitigation plans

• On-boarding, building great relationships, managing and reviewing performance of income-processing and fulfilment suppliers in collaboration with internal and external stakeholders including Channel 4

• Supporting the Operations Team during the SU2C night of TV to ensure income and supporter interaction mechanics are working appropriately and contingency planning and issue management are in place

• Working with key partners and internal teams to ensure operational processes, such as data flows and supporter journeys, are optimised and embedded for new or current activities

What skills are you looking for?

You'll be able to bring to the role…

• Relationship building: has gravitas and respectful ways of working with colleagues across the organisation, able to influence internally and externally

• A keen understanding of technical issues and constraints but able to communicate with technical and non-technical people

• Experience working with suppliers delivering the following: payment processing, fulfilment, procurement, contract management and data management

• Negotiation and management: focused on the ability to create outcomes of advantage to the charity (efficiency and ROI) from business dealings with suppliers and partners

• Analytical: the ability to evaluate, interpret and draw conclusions from data and insight and then to take appropriate action. Deliver and focus on key areas of operational and strategic importance to deliver targets

• Experience in managing multiple projects, deadlines and objectives effectively. Makes time for the important as well as the urgent

• Demonstrates flexibility; comfortable with change and able to adapt to changing business needs

What will I gain??

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible.

Our benefits package includes discounts on anything from travel to technology, generous holiday allowance and much more.?We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all of our roles wherever possible.?Depending on your role, options for flexibility could include homeworking, reduced or flexi-hours, job shares, job splits, and core hours. For the majority of our office-based roles?you'll only be?required to work from a specific location for 1 or 2 days a week on average.?You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.???

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.?

Together, we will beat cancer.