Performance Manager (Individual Giving & Legacies)
Reports to: Head of F&M Product - Legacies
Location: Home or Stratford, London
Working pattern: 7-month maternity cover, 35 hours
Application method: CV and cover letter. For your cover letter we would expect no more than an A4 page focusing on your relevant experience and how it applies to this role. We would like to see how you have delivered complex information to a range of stakeholders and if you have experience with IG and/or legacies as well.
Salary range for the role: £40,000 - £45,000 p.a.
We will close this role once we have enough candidates so please submit your application as soon as possible.
We are looking for a data driven individual to partner with our leaders to monitor and drive performance in our Individual Giving and Legacies teams
Why we need you
Our new Product & Portfolio Strategy team ensures a centre of excellence for our product management and delivery across CRUK. With around 65% of our income coming from Individual Giving and Legacies, this role is vital to working with teams to monitor performance against product KPIs, objectives and strategy.
The role is a good balance between working within a well-developed performance management structure in Legacies and setting up a balanced scorecard for Individual Giving from scratch. This role creates a great opportunity to work across the breadth of our biggest income generators and with senior leaders across Fundraising and Marketing.
What will I be doing?
Make an impact every day by:
Developing, producing and presenting regular reporting for fundraising products.
Identifying relevant KPIs and measures which can reflect the performance of activity delivered to build a balanced scorecard for each fundraising product area.
Working closely with Product, Insight and Analysis and functional delivery teams to ensure reporting ladders and informs fundraising portfolio reporting.
Using reporting and analysis to identify areas to drive change, course corrections or further iterations in product strategies.
Managing a robust system of checks and measures to safeguard data accuracy.
Supporting the Finance Manager with monitoring and forecasting income, providing commentary and insight on performance.
Holding a thorough understanding of the relevant databases for each product area and oversee dashboard reporting to facilitate accurate product evaluation.
What skills are you looking for?
You'll be able to bring to the role:
Relevant knowledge of data management &/or management accounting
Advanced knowledge of Excel, (data queries, power queries, formulas, pivot tables etc.)
Excellent attention to detail with an analytical approach to problem solving and a broad range of complex challenges
Proactive and uses own initiative to solve problems/complete tasks
Project management skills - ability to plan effectively, manage multiple activities, deliver to deadlines and manage and communicate to relevant stakeholders
Confident and comfortable communicating complex information in an accessible way with a wide range of people at all levels in the organisation
Able to work independently and manage own time and workload
Collaborative approach to working with others
What will I gain?
Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, great pension scheme and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.
If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.