Tiverton, Devon

£45000 - £48000 per annum + excellent benefits



About the organisation

Cancer Research UK – we are dedicated to working collectively to save more lives, create more tomorrows and dispel the fear of cancer. We... Read more

Job Description

Senior Manager - Supporter Logistics/Fulfilment

Salary: £45,000 to £48,000

Location: Tiverton - with regular travel to our other offices in London and Oxford, and supplier sites

Closing Date: We will be recruiting this role on an on-going basis - please do not delay submitting your application.

We appreciate not everyone has the same working needs and we may be able to accommodate flexible working. Please do advise of your preferred working pattern upon application.

Key Words: logistics, warehouse, fulfilment, senior manager, manager, stock management,

As part of our vision to be the UK's best loved charity, our goal is to deliver a consistently high standard of service for our supporters, to make them feel listened to, recognised and valued.

We have established that fast delivery is key for our volunteer fundraising supporters and availability of stock is key, as is the need for orders to arrive on time and in full. As a logistics senior manager, you will be our expert across the breadth of supporter logistic services including data capture, fulfilment, warehouse management, supply chain and stock control.

You will have direct line management responsibilities for 4 with overall responsibilities for a team of 18 where you will be responsible for:

  • Coaching, mentoring and empowering colleagues to develop their skills.

  • Creating a collaborative working environment.

  • Shaping a high performing team - building and maintaining functional expertise and knowledge within the internal team, and ensuring suppliers do the same.

  • Own the contract for external supporter logistics suppliers, ensuring the service they provide is seen as an extension of the team at CRUK.

To be a successful senior manager within our warehouse in Tiverton you will:

  • Have experience of delivering well executed, cost effective stock management, fulfilment and data capture.

  • Have a strong customer and supporter focus, with excellent knowledge of processes and technologies relevant to supporter logistics.

  • Have proven experience of line management

  • Have a practical knowledge in supplier relationship management and contract management

  • Experience providing input to and implementing: strategy, policy, operating plans and budgets

If this describes you, please apply. To view the full role profile, click

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