Team Administrator Jobs
Job Title: Wellbeing Coordinator
Hours: 35 per week
Salary: £35,392 per annum
Location: Home working, with travel across the UK
Reports to: Clinical and Recruitment Director
About the Organisation:
The organisation is a fun, forward-thinking, and creative UK charity that has been transforming the lives of seriously ill children and their families for more than twenty years. The free-of-charge programs are designed to address the loneliness, isolation, and sense of being different that affect the quality of life for children living with serious illnesses.
PURPOSE OF THE ROLE:
The Wellbeing Coordinator will play a pivotal role in ensuring the well-being of children and young people attending our camps. They will assess the social, emotional, and developmental needs of children and young people attending camp to determine the support needed during the camp experience. They will work alongside volunteers and colleagues to implement support strategies at camp that meet these needs.
They must assess, respond to, and escalate safeguarding concerns. The successful candidate will be a registered Children's Nurse with experience in CAMHS (Child and Adolescent Mental Health Services) or a special interest in children's mental health. They will work closely with camp staff, healthcare professionals, and volunteers to create a nurturing environment that supports the diverse needs and will contribute, when appropriate to nursing / clinical knowledge to ensure a safe and effective service.
MAIN DUTIES & RESPONSIBILITIES:
Over The Wall seeks an individual passionate about the well-being needs of children and young people who use our service. You will also be a qualified nurse and occasionally use your clinical knowledge and skills to support the OTW Nursing Team when necessary.
Knowledge and expertise:
- Apply the basic principles of child and adolescent development and theoretical knowledge to work with children, young people, and their families.
- Sensitively relate to children and families of diverse backgrounds.
- Establish effective relationships and interactions, using age and developmentally appropriate approaches, to identify children and young people’s interests, strengths and vulnerabilities.
- Collaborate with the multidisciplinary team to identify health and wellbeing issues for specific groups of children/young people and for individuals.
- Work with families, professionals and children and young people to identify and plan for their psychosocial and safeguarding needs at camp.
- Work with the multidisciplinary team to develop and implement integrated individualised care plans, encompassing interventions and/or strategies to support children/young people’s and families camp experience.
- Collaborate with the multidisciplinary team to establish a camp environment in which children/young people feel safe, welcomed, respected and encouraged.
- Attend camp as a member of the Support Team, with a specific focus on behaviour, social and emotional needs (including mental health), and safeguarding.
- Supervise, mentor and support volunteers and staff in managing campers’ psychosocial wellbeing and behaviour at camp.
- Work collaboratively with the Nursing Team and the Clinical Team to ensure integrated holistic care.
- Ensure systems to monitor camper psychosocial wellbeing at camp are followed.
- Liaise with parents/carers and professionals as appropriate to support campers’ experience at camp.
- Deliver training and supervision around psychosocial issues, behaviour and safeguarding.
- Attend the relevant multidisciplinary meetings to contribute to coordinated assessment and support, raise any concerns and seek advice.
- Monitor and review the impact of interventions.
- Maintains and updates own clinical expertise.
- Takes every reasonable opportunity for maintaining, developing and acquiring competencies and skills for self-development.
- Provides support and guidance to Camper Recruitment Team and other staff around wellbeing and determining camper suitability.
- Leads the discussions with families and campers' wellbeing/psychosocial teams to clarify any issues/concerns and assess the suitability of the campers for camp.
- Ensures the provision of care is in accordance with OTW polices & procedures.
- Ensures high standards of care planning and documentation.
- Works autonomously to provide specialist knowledge to inform sound decision making.
- Contributes to the allocation of campers, taking into consideration individual camper needs and dependencies.
Camper Engagement:
- Develop informative, engaging, and relevant pre-camp communications for campers and their families.
- Collaborate with colleagues to provide creative age and developmentally appropriate methods for engaging children, young people and their families in the development and evaluation of services.
- Advocate for the needs of children and young people.
Record Keeping and Administration:
- Maintain accurate, factual, and contemporaneous records of camper/family contacts and interactions.
- Ensure personal information or observations about individual children/young people are appropriately shared with colleagues to support integrated multidisciplinary care.
- Record and report all concerns relating to needs assessment or safeguarding children to the appropriate member of staff.
- Keep objective and contemporaneous records of contacts, interventions and outcomes for campers and be able to utilise this information to inform future assessments and practice.
- Represents the organisation within internal and external networks.
- Promotes the corporate image of OTW to all individuals, groups, and organisations.
- Demonstrates professional attitude in dealing with campers/families, visitors/relatives, and colleagues, maintaining good relationships.
Networking:
- Develop strong and collaborative professional links within health and social care.
- Develop strong relationships within SeriousFun Children’s Network.
- Work alongside the Clinical and Recruitment Director, Nursing Coordinator and the Camp Director, as well as the wider staff team and clinical volunteers to ensure that care, treatment and service needs are met.
Personal and Professional Development:
- At all times maintain appropriate personal and professional boundaries.
- Maintain appropriate professional contact with campers and families, whether face-to-face or via online systems, telephone, or text.
- Ensure the responsibilities for camper confidentiality are maintained in all contacts with young people, families and any other individuals or organisations.
- Maintain own personal and professional development, acting on opportunities for learning.
- Be responsible and proactive in maintaining personal physical safety and emotional wellbeing, utilising supervision and support systems on offer.
- Ensures compliance with law, policy and stakeholder standards (eg SFCN).
- Meets deadlines set by the Clinical and Recruitment Director and Senior Management Team.
Information management:
- Provides reports as necessary.
- Collates as required quantitative and qualitative information.
- Analyses, interprets and presents data to highlight issues and risks, and support decision making.
- Maintains data quality standards when using IT systems.
Resource management:
- Ensures the efficient and effective use of stock, provisions and equipment within delegated budgets.
- Ensures adequate supply of clinical equipment at camp, supporting the warehouse and logistics operative.
Physical, mental & emotional effort:
- Travels within the UK and spends significant time away from home at camp and head office.
- Manages unpredictable work pattern and load.
- Demonstrates a flexible approach in working practices in order to meet the changes in service needs and emerging demands.
PERSON SPECIFICATION:
- Registered Children’s Nurse with current NMC (or equivalent) registration.
- Degree.
- Evidence of recent CPD.
- Minimum of 2 years’ experience of working with children and/or young people.
- Minimum of 3 years post-nursing qualification.
- Experience in responding to and de-escalating challenging behaviour.
- Experience in undertaking risk assessment.
- Understanding of the developmental, social, emotional and practical impact of serious illness on children/young people and their families.
- Experience in assessing and/ or supporting mental health.
- Understanding of current child protection/safeguarding law and effect disclosure management.
- Able to travel to range of locations.
- Full driving licence.
- Able to attend residential camps.
- Self-motivated.
- Clear about personal accountability.
- Emotionally resilient, clear personal and professional boundaries and awareness of risks in this role.
Diversity, Equality and Inclusion Statement
We actively encourage applications from the broad spectrum of diversity reflected in the charity’s beneficiaries, both in terms of visible and non-visible characteristics. They aim to ensure that any difference is valued regardless of where you are in the community.
Safeguarding Statement
The charity is committed to Safer Recruitment and REQUIRE at least two professional and independent reference checks, with one of the reference checks being the last or current employer.
The client requests no contact from agencies or media sales.
About us:
At Bluebell Wood Children’s Hospice we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £5m to keep our doors open and only around 20 percent of our income comes from government sources? The rest has to be raised through fundraising activity.
Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role
As part of re designing our services, we are currently seeking three children’s nurses with post registration experience, to join our In House Care Team. You will be working as part of a supportive team consisting of Team Leads, Nurses and care support workers and allied health professionals. Working as part of a team you will provide a high standard of holistic care and be able to balance opportunities for children to experience play, social interaction and learning alongside managing the diverse nursing needs of the children staying with us.
We are looking for resilient, enthusiastic individuals who want to deliver high quality, evidence based paediatric palliative care.
From 1st April 2022 all direct care provision and/or close contact roles at Bluebell Wood Children's Hospice require full COVID vaccination as a Condition of Deployment. The role of Nurse falls into this category.
The requirements
To fulfil the role effectively you must be NMC registered and have relevant clinical experience and be able to work flexibly and collaboratively across the care services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership.
As team leader you will manage the day-to-day running of the team, together finding ways to delight and uplift our supporters as they stand alongside Bible translators.
- Salary: £32,500 + benefits
- Location: Our office is at CMS House, Oxford OX4 6BZ
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Monday 15 April at 9am
- Interview date: Thursday 25 April
Key responsibilities:
- Deliver consistently high levels of customer service/supporter care;
- Lead the team to achieve its potential;
- Oversee timely donation processing and accurate record keeping;
- Maximise use of the telephone.
Benefits include:
- 33 days’ annual leave, including bank holidays
- A tax-efficient (salary sacrifice) contributory pension scheme
- Non-contributory life assurance scheme for all staff
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Monthly social lunches arranged
- Fully paid-for professional development opportunities.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Contract length: Permanent
Location: London
Hours per week: 35
Salary: up to £40k pa dependant on experience
Closing date for applications: We will interview on a rolling basis; interested candidates are encouraged to apply as early as possible. We reserve the right to end the vacancy prior to the closing date.
First interview date: First interviews are held over Microsoft Teams on a rolling basis
Second interview date: Candidates successful at first interview will be invited to visit Mayhew for a formal in-person interview
Are you looking for a different sort of role? One where you can positively impact the welfare of dogs, cats and their owners?
Mayhew is a unique organisation. Our passionate and diverse team of around 80 staff and 150 volunteers provides expert veterinary care, rescue and rehoming services, programmes in the community, and guidance and support to improve the lives of dogs and cats in need, in London and abroad. Currently the need for our services is greater than ever so we are looking to recruit an Head RVN with an interest in shelter and charity medicine.
We have had a community vet clinic on site at our historic Northwest London shelter since 1925. For nearly 100 years, our London clinic has delivered many tens of thousands of treatments to dogs and cats. Through our modern, well equipped veterinary clinic we provide a range of preventative veterinary treatments free of charge, and without judgment, to those who are unable to afford it. We also carry out a wide range of surgeries and treatments in order to prepare the Mayhew animals in our care for rehoming.
Our clinic is RCVS accredited and we are a training centre for veterinary students at the University of Surrey. More information about us can be found on our website.
Our Clinic operates 7-days per week and open to the public Monday to Saturday. Our Head RVN works 35 hours per week, 8.30am to 4.30pm, Monday to Friday. From time to time to we require extra cover on weekends and bank holidays, and out of office hours in the event of an emergency. A share of the extremely quiet, on-call rota is required, this averages about five nights a month which is paid as overtime,
We are a caring and supportive team which when fully staffed will include 3/4 vets, 3/4 nurses, and a clinic receptionist, we are also supported by the lovely animal care team and our volunteers who regularly help us out in the clinic giving our nurses more time to be nurses!
We are looking for a Head Nurse who is a qualified RVN with 5 years + PQE, ideally experienced in shelter medicine, who shares our compassion and commitment for animal welfare. The Head Nurse will bring inspirational, progressive and collaborative leadership to our team of nurses, animal carers and clinic receptionist.
Generally, you will:
- Be responsible for the day-to-day smooth running of the clinic
- Support the Head of Clinic to enable us to grow our reach and deepen our impact on
- Manage and develop our team of nurses, animal carers and clinic receptionist.
To be successful in this role, you need:
- To be a listed member of the Royal College of Veterinary Surgeons with at least 5 years+ post qualification experience
- Have a passion for animal welfare and improving the lives of dogs and cats who need us the most.
- Experience leading, line managing and developing a high performing team
- Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with?
Right now, we’re looking for a Registered Manager for our Crisis Recovery Service in Ealing.
As well as responsibility for the operational management of the service, including service delivery within policies, procedures and quality standards, the Registered Manager will ensure the service complies with relevant legislation and will oversee the work of a team that comprises of 1 Peer Support Coordinator, 1 Administrator, 1 Community Links Worker and 2 Team Managers that provide line management support for 15 Recovery Workers.
The Registered Manager will also help the Regional Operations Lead to prepare and deliver business plans and budgets. Substantial experience of contract management and the competency it takes to manage regulated activity and attain relevant qualifications as well as meeting the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery/crisis management model and the ability to ensure the safe management of medication.
You are outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills. You will also need skills in managing conflicting demands and priorities, motivating staff and delegating work, as well as a good understanding of managing client risk and safe working practices. A relevant professional social care qualification to support your experience would also be an advantage.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
We are looking for an Assistant Community Manager to join our Community of people recovering from, or experiencing homelessness, The team is small, but very supportive and committed to the residents, ex residents and guests that the community serves. This is an active role for a hands-on person who believes in the potential for community to affect personal change. This is a full time permanent role, mainly based in Kentish Town.
We support our residents through a therapeutic community structure. We aim to offer an accepting framework in which human relationships can be nourished. We work from a main residential house and provide outreach services to those still left on the streets. We are looking for a person to work in the residential house and also have a regular presence on street outreach.
While and interest and feeling for homelessness issues is vital to the work, other experience of social care settings, therapeutic models and communities are also valuable.
The ideal candidate will need to bring diplomacy, humour, willingness and a commitment to the ethos of acceptance and love.
A driving licence isn't absolutely necessary, but would be an advantage. If you have a UK driving licence and are willing to drive in central London, please state this on your cover letter.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: SCLT PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000 - £33,000 per annum
Reports to: Head of Care Systems
Direct reports: Care, Education and Quality Co-ordinator
Hours: 37.5
Location: Christopher’s,Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Director of Care and Heads of in Care providing administrative support directly to them. This role will manage and administer all of the Care SCLT and Governance Meetings. They will manage the Practice Education Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Provide PA support as directed by the Director of Care and Heads of Care
Administering monthly SCLT Q&R meetings
Administering quarterly Quality Governance and Risk meeting
Arranging and preparing Mortality and Morbidity meetings
Administering Research Governance Group
Administering Spirituality Group
Lead on induction planning for new starters (not clinical)
Manage the Care, Education and Quality Co-ordinator
Be responsible for the agreed transport budget.
Reconsiliation of organisational credit cards as required.
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
b) Experience
Minimum of 2 years’ experience as a PA working for multiple professionals
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as Senior Employment Specialist, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for a Senior Employment Specialist to join the Lambeth Individual Placement Support Service team.
As a Senior Employment Specialist, you will be responsible for:
- Providing exceptional support to people with mental health issues into suitable and sustainable employment.
- Assertively engaging with people from referral, into work and beyond for sustainment, offering comprehensive support in skills identification and practical guidance.
- Playing a crucial role in supporting sustained success for people and employers post-employment.
- Establishing relationships with key stakeholders in mental health teams, with employers and skills providers for effective referrals and successful outcomes whilst supporting senior managers to compile monthly and quarterly data for reporting submissions.
- Ensuring accurate data collection, recording and maintenance of an up-to-date case management system.
- Managing volunteers and support the induction process as and when required and attending regular meetings with Mental Health teams.
To succeed as a Senior Employment Specialist, you will have:
- Knowledge and experience of providing employment support to vulnerable people.
- Experience with communicating and building relationships with diverse stakeholders.
- To be able to empower and motivate people to help build confidence and resilience.
- To be organised, have good time-management skills, and be able to keep clear and up-to-date records.
- Experience of working independently.
- Excellent IT and administrative skills.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
JOB DESCRIPTION
Job Title: SPACE and Community PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000-£33,000pa
Reports to: Head of Care Systems
Direct reports: Referrals Co-ordinator
Hours: 37.5 per week
Location: Christopher’s, Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Medical Director, Consultants, Clinical Fellows, the Nurse Consultant and the SPACE and Community Team providing a medical secretary role and organising and administering the SPAN network meetings. They will manage the Referrals Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Providing administrative assistance to all members of the Space service and Community Team.
Drawing up induction plans for new starters.
Arrange, attend and contribute to relevant team meetings, which may include travel across sites.
Take and transcribe minutes and assist in the preparation of presentations.
Assure data collection and activity recording is completed. Produce statistical reports on a routine and an ad hoc basis.
Updating child and family electronic records as required.
Lead on the auditing and service evaluation process for your teams
Formatting and circulating symptom management plans, emergency care plans, ambulance directives and letters to families and professionals.
Acting as the communication point between SSCH and RMH or other contracted provider in relation to appointments for and referrals to the Medical Director
Support your teams in collating user and professional feedback.
Undertake diary management for the teams
Take calls from families and navigate responsive contact from the clinical team
Understand and follow referral and discharge pathways for your teams
Ensure and support the generation of correspondence following clinics, visits and discharges.
Facilitate and coordinate the hospice outpatient clinics within agreed timeframes. Ensure all necessary patient notes are available for clinic appointments.
Manage a busy group email according to an agreed process.
Administering twice yearly Transition groups.
Administering the SPAN network
Administer Medicines Management Group
Run and analyse reports from the Care Database
Manage the Referrals Co-ordinator
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
Recognised medical secretary qualification (D)
b) Experience
Minimum of 2 years’ experience working as a medical secretary for multiple senior clinicians in a healthcare setting.(E)
Experience of managing people (E)
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented medical letters, documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as an Employment Specialist, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for an Employment Specialist (Support Worker) to join the Individual Placement and Support Team (IPS). The Lambeth Living Well Network Alliance is a collaboration of organisations Thames Reach; Certitude South London Maudsley NHS Foundation Trust, Lambeth Council; and South-East London Clinical Commissioning Group. The goal of all organisations is to provide mental health services and support to working age adults in Lambeth.
Thames Reach welcomes applications from people with transferable skills.
As an Employment Specialist (Support Worker) you will be responsible for:
- Build relationships and promote the service within clinical teams to generate referrals. Collaborative work with TR staff and other key stakeholders to support service users' employment goals.
- Manage an active caseload where you will work with people to develop vocational profiles and action plans to help people achieve their employment goals.
- Build relationships with diverse employers to source job opportunities.
- Network and develop opportunities to support people to get closer to their employment goals.
- Work collaboratively with the team and partners to deliver a high-quality service that exceeds the job sustainment outcomes.
- Keep accurate data, evidence, and update the case management system, understanding the need for to evidence work.
To succeed as an Employment Specialist (Support Worker), you will need have:
- Knowledge and experience of providing support to people to find employment.
- Be able to initiate and develop relationships with employers and other agencies for the people to access opportunities and overcome barriers to get them closer to employment.
- Empower and motivate people to build the skills and confidence they need to find and keep work.
- Good IT skills and administration - Be effective in recording and reporting data.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.