"Support Worker" Jobs
Do you have a strong passion for leading a large and talented team?
We’re working with a fantastic charity are who looking for a Supporter Care Manager to join their team. This role will manage a team of 8 experienced officers ensuring excellent supporter care is provided to all the charity’s supporters, responding to all supporter queries in a timely manner.
You’ll also ensure the smooth process of donations and timely appreciation of supporters for their donations including ensuring that all communications and updated on the charity’s database. You’ll have the opportunity to contribute to ongoing improvements of supporter journey whilst continually developing new strategies towards providing supporters with excellent donor care to promote long-term support. This charity is passionate about ED&I and this is an excellent opportunity to step into a bigger team.
As a Supporter Care Manager, you will need:
- Experience working in a supporter care role with track record of successfully leading a team
- Demonstrable knowledge working with Raiser’s Edge CRM or other relevant fundraising database
- Strong analytical, problem solving, communication and systematic prioritising skills
Salary: £38,000 – £40,000
Contract: Permanent Full time
Location: Hybrid – London
Deadline- ASAP
If you would like to have an informal discussion, please call or email.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
We are looking to recruit a Parent Adviser (specialising in sleep) who will have experience of caring for a disabled child or demonstrable experience of working closely with families of disabled children.
Fixed term for 12 months, 35 hours per week
Location: The role will be based at Scope's Peterborough office and there will also be some working at home.
Travel will also be required around Northamptonshire to attend meetings with customers and the team. You will have a good local knowledge of the area.
Some travel to Scope's London head office (E15 2GW) may be required occasionally as well as part of the role.
The role
As a Parent Adviser you will be responsible for delivering this service to customers by managing a personal caseload and providing emotional support and practical advice to your diverse customer base continuous training, supervision and support will be available.
For more information about the role’s responsibilities, and the skills and experience required please use the link to go to our website where you will find the full job description.
About you
You will:
- Have excellent communication skills both verbally and written and be able to demonstrate experience in a customer facing environment.
- Be empathetic, be able to respond positively to change and to be able to deal effectively with conflicting priorities will allow you to succeed within this role.
- Have good working knowledge of IT including Microsoft Office and are a confident user of digital technology as we are a paper free service.
- Bring drive and enthusiasm to your role and demonstrate that you care passionately about improving disabled people’s lives.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
The successful candidate will be required to undertake an enhanced DBS Adult Workforce check prior to starting.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.