Development Director Jobs
Discovery, part of Dimensions, is proud to be independently recognised as a Great Place To Work for a second year in a row in 2023.
We support adults with learning disabilities and/or autism to get more out of life. We do this through person centred support and care, designing and delivering our support in partnership with the people we support, their families and/or those who know them best.
Discovery, based in Somerset, is now becoming a strategic partner working with Cornwall Council to support people with a learning disability and autistic adults in Cornwall.
At first we will take responsibility for improving the way people are supported in a small number of existing residential care homes, with the prospect of supporting more people once we’ve demonstrated success.
The Operations Director is a member of Discovery’s senior team, with direct line management responsibilities for Locality Managers, many of whom will be Registered Managers with the Care Quality Commission. Whilst the position is home based, we expect that the Operations Director will regularly visit the people we support in their home. You’ll guide your team, focusing on ways to improve quality and practice. In addition, you’ll be expected to work closely with the Business Development team to assess opportunities to support more people within the county, including those currently supported Out of Area. You’ll be able to access a wider support network by working closely with peers from Discovery and Dimensions in other parts of the country; There will be regular virtual and face to face opportunities to share knowledge and for personal and professional development.
Interviews will be held on the 11th April face to face in Cornwall.
Why choose Discovery?
Discovery is a not-for-profit social enterprise committed to developing and rewarding our colleagues.
If you are right for this role we will offer you:
- A salary of up to £60,219.86
- Car allowance of £6,000 per annum
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Access to discounts on high street shopping, cinema tickets and meals out
- Employee Assistance Programme
- Pension scheme, Long Service Awards and Life Assurance.
What will I be doing?
As an Operations Director with Discovery, you will be a key leader in our organisation. You will be accountable for all our support for people in Cornwall, ultimately ensuring that each individual gets more out of life. You will lead a team of Registered Managers in delivering high quality support to adults with learning disabilities and/or autism. You’ll also mobilise our support for more people across the county, supporting their transitions and driving service transformation where required.
Further details about the role can be found in the attached job description.
What will I need?
Our Operations Directors are inspiring leaders and passionate advocates for our colleagues and the people we support.
To be successful in this role you will:
- Have experience at middle management level in the social care sector.
- Be results focused; the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales.
- Have the ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching
- Have a demonstrable understanding of the requirements of the CQC and of working in health and social care.
If this sounds like the career move you have been looking for we’d love to hear from you.
As part of the recruitment process you will be asked to complete Psychometric testing ahead of the interview.
If you would like to be a part of our welcoming team here at Discovery, please apply by clicking the button below – upload your CV and a covering letter explaining how you meet the requirements in the skills & experience section of the application. We will then be in touch.
Please note:
- This role requires a basic DBS Disclosure, which will be obtained for you by Discovery.
- Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. We welcome applications from people from Black, Asian and Ethnic Minority backgrounds.
- Discovery is Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Module sits within the Master of Research (MRes) in Developmental Neuroscience and Psychopathology (DNP), a two-year Masters programme, which is a collaboration between Anna Freud, University College London and The Child Study Centre at Yale University in the USA. The MRes brings together thinking from multiple perspectives, with a particular focus in the role of neuroscience in understanding child psychopathology. Students spend their first year in London (based at Anna Freud) and their second year at Yale, where they undertake a substantial research project. The student cohort is small (generally 14 students per year) and carefully selected. This post provides a forum for the successful candidate to develop skills and experience in teaching and delivery of an innovative and well-established MRes programme. Working within a dynamic and friendly team, including the Programme Officer, Programme Director and Deputy Directors as well as the wider group of teaching staff, the post-holder will be required to undertake the main tasks of delivering a module on Multiple Perspectives run across all three teaching terms.
Location
Hybrid (a mixture of home/onsite working), the delivery of teaching will be held face to face at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Tuesday 2 April 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 4 April 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 10 April 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Anna Freud is a world-leading, evidence-led, mental wellbeing charity, here to benefit children, young people and families. Our focus is empowe...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Our charity was founded in 1863, towards the end of the industrial revolution and in the aftermath of a period of unprecedented growth in Leeds...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a positive impact in people's lives? Do you thrive in a supportive and dynamic work environment? If so, Eazy Care might be the perfect place for you to grow and excel in your career.
Eazy Care is not just another home care agency - we are a Social Enterprise committed to providing high-quality care to individuals in their homes. Serving the vibrant communities of Camden and Islington, London, Eazy Care is proud to be a part of the newly developed area of Kings Cross, where our office is located.
At Eazy Care, we pride ourselves on our dedication to treating both our clients and staff with the care and respect they deserve. We believe in fostering a culture of inclusivity, teamwork, and continuous learning. As we continue to grow, we are excited to expand our family of exceptional staff and welcome like-minded individuals who share our vision and values.
As a Care Coordinator at Eazy Care, you will play a pivotal role in supervising daily service operations alongside the Registered Manager. Your responsibilities will include implementing company policies, arranging training and supervision, and providing guidance to our dedicated team of support workers. Additionally, you will ensure the delivery of high-quality services to our users in line with our Quality Assurance Policy.
In this dynamic role, you will serve as a crucial link between our support workers and clients, ensuring that their specific needs are met with professionalism and compassion. With frequent phone communication with clients and support workers, you will align the skills and expertise of our team with the unique requirements of each individual we serve.
Furthermore, you will assist the Registered Manager in promoting our services, engaging with commissioners, potential service users, multidisciplinary teams, and other relevant agencies involved in service training and development.
If you are energetic, adept at multitasking, and committed to providing outstanding customer service, we encourage you to consider joining our team at Eazy Care. Together, we can make a difference in the lives of those we serve and create meaningful experiences that positively impact our community.
Join us at Eazy Care and be part of something truly special. Apply now and embark on a rewarding journey with us! As part of the application you will asked whether you have the right to work in the UK .
Eazy Care is more than just a home care agency - we're a Social Enterprise dedicated to delivering exceptional care to individuals in the c...
Read moreThe client requests no contact from agencies or media sales.
About Serve
We are an award-winning charity in Northamptonshire committed to supporting older people, people with disabilities and their carers.
We operate out of our HQ’s in Rushden, Northamptonshire with a Day Centre in Higham Ferrers and a small office in Kettering.
Our vision is a society that fully respects the rights of older people and people with disabilities and where age and disability are not barriers to opportunity, fulfilment and dignity.
Our mission is to help adults who require support services to maintain their independence.
About the Role
As the CEO of Serve, your role will be to provide the strategic leadership, vision and direction to help the organisation to deliver its mission to support independent living for older adults and people living with disabilities and their carers.
You will collaborate with the Trustees to provide strategic direction, operational management and impactful leadership to ensure the effective delivery of our services and the fulfilment of our organisational goals.
You will play a vital role in the continued growth and financial sustainability of Serve and will work alongside sector partners to improve the lives of service users across Northamptonshire and North Bedfordshire.
The CEO plays a vital role in the governance of the Charity and must work closely with the Chairperson and the Board of Directors (Trustees). The relationship between the CEO and the Board is centred on an open, honest and mutually respectful professional relationship. The Trustees have delegated responsibility to the CEO to run the Charity in a professional, inclusive respectful and caring way. It is, therefore, critical that the post holder maintains a positive working relationship with the Board facilitating open and transparent communication. The role of the CEO is to be responsible for the day to day running of the Charity.
About You
Our ideal candidate will be someone with a background in leadership in an adult social care setting or related sector with an understanding of the voluntary sector.
We are looking for a confident, professional and caring leader with the skills and expertise to drive Serve forward in its charitable mission.
Serve is an equal opportunities employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply. This role is subject to enhanced DBS checking.
How to Apply
If you would like an informal conversation about the role with Jess Slater, CEO, please message for an appointment.
Please apply by completing the Serve application form and equal opportunities form on the website or request the application documents by sending a message.
Closing Date for applications: Tuesday 2nd April 2024 at 4.00pm.
Interviews Dates: 11th and 12th April 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a passionate and inspirational senior care worker who is dedicated to supporting and caring for young people? Do you have what it takes to make a positive difference to the lives of children and young people?
At Catholic Care we are looking for a senior residential childcare worker at our residential home for boys aged 11-18.
Our trauma informed staff specialise in providing nurture and care to children and young people who are looked after. We work really hard to create a home environment that exceeds the needs of the children and young people - enabling them to express their characters, feel safe and enrich their lives.
The children and young people that we care for can demonstrate a wide range of behaviours and can be very demanding of time, attention, and emotions. A senior residential childcare worker advocates pro-actively for each young person's needs, rights and views and ensure that these are met.
They also make certain that each young person's individuality, difference and diversity are always appreciated and that our young people are provided with equal opportunities and are not discriminated against. Senior residential childcare workers encourage each young person to be involved in all aspects of their care. This will involve skill development, problem solving and assessment of risk, while being mindful of their individual capabilities.
The senior role is to support the Registered Manager and Deputy Manager in providing the best quality childcare in a safe and trauma informed care focussed environment for the young people. When on shift you will have initial responsibilities for monitoring and supervision of staff and take responsibility for the day to day management, and guidance of colleagues whilst ensuring the welfare and care of the young people.
You will have, or be prepared to work towards, Diploma level 5 in Leadership and Management in Residential Children’s Care and understanding and experience of Ofsted regulation.
We offer:
· Comprehensive induction programme with ongoing training and development
· Regular practice and clinical supervision
· Performance Development Planning
· Career pathway opportunities
· Investors in People employer
· Competitive salary
· 27 days annual holiday, 8 bank holidays
· Group personal pension scheme
· Healthcare Scheme
· Life Insurance Cover
· Sickness pay
· Cycle to work scheme
· Employee referral bonus scheme
We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.
send CV & covering letter stating why you are applying for the position.
Our charity was founded in 1863, towards the end of the industrial revolution and in the aftermath of a period of unprecedented growth in Leeds...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who are Fair Ways and what do we stand for?
Fair Ways is a leading children’s services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year. Fair Ways is a great place to work. We are a team. We care about each other and are all committed to making a change to the lives of the children, young people, families and vulnerable adults in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation and we celebrate them by shouting it from the rooftops!
Where and when do we need you?
We are currently recruiting for a Finance Manager to work within our established finance function. In this role you will be reporting directly into the Finance Director and will play a key part in driving the service improvements and compliance at an operational level. You will operate as a critical member of the organisation through the management of the finance function, effectively leading the management of day-to-day financial operations and ensuring the needs of internal and external stakeholders are met. This will be done through working as a true strategic partner within the charity, advising and consulting with managers on a wide range of issues ensuring the delivery of key financial objectives supporting the charity in meeting its goals for growth and financial stability.
In this role you will be involved in exciting and rewarding things like:
- Leading and developing a fantastic team - Undertaking line management responsibilities for allocated members of the finance team undertaking dedicated coaching, development, 121's and any day to day support that is required to ensure that finance colleagues are supported and developed appropriately and that we deliver an outstanding service both internally and externally.
- Advising and Consulting - Producing high quality monthly financial reporting which is accurate, timely and meets the needs of managers and directors using financial information extracted from the appropriate finance systems to assist them to manage their departments' budgets and understand budget variances.
- Data analysis and Reporting - Leading on the year-end audit and accounts closedown process through the collation and analysis of appropriate financial information and liaising with auditors to ensure agreed deadlines are met. This work will contribute to the production of best practice statutory reporting and provide internal and external stakeholders with assurances that the charity's finances are well managed.
- Managing Compliance and Risk - Ensuring compliance with internal policies and external regulations and legislation by monitoring controls and procedures and making recommendations to adapt to changing circumstances. This is to ensure that any risk associated with non-compliance is assessed, rectified and managed appropriately moving forward in order to ensure that any impact to the charity is managed effectively.
- Delivering Excellence - Supporting the delivery of the Finance strategic agenda including taking the lead on the development and monitoring of the annual department Continuous Improvement Plan. This will involve undertaking a SWOT analysis of the Finance function in collaboration with colleagues in order to assess the current environment and produce a development plan to address shortcomings and aim for excellence.
- Being a subject specialist - Leading on VAT issues on behalf of the organisation in conjunction with external VAT advisors. Prepare and submit quarterly VAT returns, review existing processes and consider the implications of changes in VAT regulations in order to ensure the charity is complying with legislation and maximising charitable reliefs available.
Successful candidates will be working a 37.5 per week, Monday to Friday, you will hybrid work between home and a minimum of 1 day per week at our office at Lakeside in Portsmouth.
All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways.
You and your specialisms
Management roles within the charity are pivotal in achieving our mission of making a difference through passionate care, support, and education. To support this, you will be required to have, or be working towards a minimum of the following qualification levels:
Essential
- Qualified accountant (ACA, ACMA, ACCA, CIPFA)
- Advanced Excel spreadsheet skills
- Significant experience of preparing monthly management accounts
- Clear understanding of risks relevant to the finance environment and controls required to mitigate risks.
- You will have experience as a Finance Manager, leading and developing a team of professionals, and a good knowledge of accounting and tax issues in a high performing organisation.
- Excellent communication skills to drive engagement with Finance issues and manage change effectively.
- Prioritise and deliver effectively in a fast-paced environment with your values at the core of your decision making.
Desirable
- Experience of working in the Not For Profit sector and knowledge of the Charities SORP.
- Good working knowledge of HMRC and particularly VAT tax regulations
Let us look after you!
At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team:
- Exciting Opportunities: Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.
- Work-Life Balance: Enjoy a Holiday Accrual Scheme and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.
- Health and Support: Benefit from Health Shield, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay – The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.
- Growth and Development: Unlock your potential with our Education Grant, offering funding for accreditation up to master's level. Engage in leadership courses to enhance your skills and progress in your career.
- Wellbeing Matters: Experience team-building days, summer festivals, and well-being initiatives, promoting a positive work environment. Take advantage of discounted gym memberships and a cycle-to-work scheme to maintain a healthy lifestyle.
- Recognition and Rewards: Be appreciated for your dedication through annual Staff Awards and Long Service Awards. Build a secure future with our pension scheme and gain eligibility for a Blue Light Card.
- Supportive Community: Be part of our diverse workforce that embraces all communities. We value your unique perspective and encourage you to contribute to our inclusive and vibrant culture.
Become a part of our community – We can’t wait to meet you!
If you're passionate about making a difference and are ready to embark on an incredible journey, apply today and be a part of something amazing at Fair Ways. Join our team and help shape brighter futures!
The client requests no contact from agencies or media sales.
Head of Wellbeing and Community Support Services
Location – Longthorpe, Peterborough PE3 6LW
Hours – 37.5 hours per week
Salary – £51kpa - £57.5Kkpa
Be there when it matters
The charity’s aim is to transform the experience of everyone facing dying and grief in the UK. They want to help build a society that enables people from all communities to access the care and support that they need.
We are currently recruiting for a Head of Wellbeing and Community Support Services to be based at a Hospice in Peterborough
The Head of Wellbeing and Community Support Service will lead a team who are responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities The Wellbeing and Community Support Service team will be responsible for:
Increasing the reach of hospice support, through improved local community collaboration and co-production
Deliver a range of holistic support which is aligned to the specific needs of the individuals.
Implement local and national initiatives which support the wellbeing of staff and volunteers
Increase wellbeing community based services
About the role
Working closely with the Service Director as a member of the Senior Management Team, the Head of Wellbeing and Community Support Service will lead and promote the Wellbeing and Holistic support of staff, volunteers, service users and those close to them, as well as leading local community engagement initiatives and innovations supporting national agenda.
Through their oversight of community engagement, support for service users and families, volunteering and staff and volunteer wellbeing, they will provide strategic oversight of support provided to ensure the charity builds links with local communities to shape services and ways of working that meet the changing needs of those supported in the local community.
Through their experience in either counselling, palliative social work or psychiatry, they will also work with the local MDT to help provide guidance and advice when reviewing patient cases and referrals. They will also be available to provide support with individual crisis or complex patient management where their skills can be used for short term interventions or to identify the most appropriate support for the individual and their families where needed.
About you
You should be an accredited counsellor, social worker or psychiatry professional with experience of working in a healthcare, social care or public health related discipline, working across a multi-disciplinary team.
Additionally, you will need to demonstrate:
Significant experience working at a Senior Management level in a healthcare/social care environment to include a proven track record in the strategic development of new services.
Experience of scoping gaps in services in local areas and developing and managing support services in a community setting to fill these gaps.
Evidence of setting SMART outcomes and measuring impact against those outcomes
Demonstrable experience delivering supervision for staff and volunteers outside of normal line management.
Experience of working with a range of diverse communities, developing long term community relationships with local healthcare providers and influential members of the local community.
Knowledge and experience of safeguarding
Experience of managing teams and budgets to include volunteering services
Benefits:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Corporate discount with hundreds of retailers and services
Staff discount of 10% on new goods online
Structured induction programme and learning and development opportunities.
The charity aims to give all candidates the opportunity to perform at their best during the recruitment and interview process so please let us know if you require any adjustments made.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Head of Wellbeing and Community Support Services
Location – Moggerhanger, Bedford MK44 3RJ
Hours – 37.5 hours per week
Salary – £51k - £57.5kpa
Be there when it matters
The charity’s aim is to transform the experience of everyone facing dying and grief in the UK. They want to help build a society that enables people from all communities to access the care and support that they need.
We are currently recruiting for a Head of Wellbeing and Community Support Services to be based at a Hospice in Moggerhanger, Bedford
The Head of Wellbeing and Community Support Service will lead a team who are responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities The Wellbeing and Community Support Service team will be responsible for:
- Increasing the reach of hospice support, through improved local community collaboration and co-production
- Deliver a range of holistic support which is aligned to the specific needs of the individuals.
- Implement local and national initiatives which support the wellbeing of staff and volunteers
- Increase wellbeing community based services
About the role
Working closely with the Service Director as a member of the Senior Management Team, the Head of Wellbeing and Community Support Service will lead and promote the Wellbeing and Holistic support of staff, volunteers, service users and those close to them, as well as leading local community engagement initiatives and innovations supporting national agenda.
Through their oversight of community engagement, support for service users and families, volunteering and staff and volunteer wellbeing, they will provide strategic oversight of support provided to ensure the charity builds links with local communities to shape services and ways of working that meet the changing needs of those supported in the local community.
Through their experience in either counselling, palliative social work or psychiatry, they will also work with the local MDT to help provide guidance and advice when reviewing patient cases and referrals. They will also be available to provide support with individual crisis or complex patient management where their skills can be used for short term interventions or to identify the most appropriate support for the individual and their families where needed.
About you
You should be an accredited counsellor, social worker or psychiatry professional with experience of working in a healthcare, social care or public health related discipline, working across a multi-disciplinary team.
Additionally, you will need to demonstrate:
- Significant experience working at a Senior Management level in a healthcare/social care environment to include a proven track record in the strategic development of new services.
- Experience of scoping gaps in services in local areas and developing and managing support services in a community setting to fill these gaps.
- Evidence of setting SMART outcomes and measuring impact against those outcomes
- Demonstrable experience delivering supervision for staff and volunteers outside of normal line management.
- Experience of working with a range of diverse communities, developing long term community relationships with local healthcare providers and influential members of the local community.
- Knowledge and experience of safeguarding
- Experience of managing teams and budgets to include volunteering services
Benefits:
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Corporate discount with hundreds of retailers and services
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
The charity aims to give all candidates the opportunity to perform at their best during the recruitment and interview process so please let us know if you require any adjustments made.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Do you want to support people with mental health issues in a moment of crisis?
- Are you calm, non-judgmental and able to work effectively with people as a team?
- Do you have experience of working within the health, social care, or charity sector, working in a fast-paced environment, supporting multiple projects simultaneously?
- Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
- Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Operational Lead - Nightlight Crisis Service
Reference: 203
Salary: £26,520 - £29,120 per annum
Hours: 37.5 hours per week including some evenings (part time may be available; hours dependent)
Contract: Permanent
Working base: Hemel Crisis House or Watford Wellbeing Centre
Reports to: Director of Crisis and CYP
About the Crisis Service
Nightlight is Hertfordshire Mind Network’s brand for all of our crisis services, where we provide to residents in Hertfordshire:
- Crisis Centre – 24/7, 365 days a year
- Crisis Helpline – 365 days a year, 7pm to 1am
- Crisis Cafes providing drop-in support – 365 days a year, 7pm to 1am
- Daylight – short term, outreach support
- A&E Crisis Support in Watford and Lister Hospitals (in partnership with Mind in Mid Herts)
We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire, 7 days a week, 365 days a year.
As a senior member of our diverse team, you will work closely to support staff with operational tasks, addressing queries around procedures and policies.
About the Role
You will be
- Responsible for ensuring high quality mental health provision by line managing our Crisis Volunteer Coordinator, and Crisis Administrator.
- A key member of the Nightlight team, ensuring service delivery is safe, equitable and effective; and to be accountable for achieving KPI’s, data reporting to commissioners and the wider Senior Management Team.
- Ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
The objectives of HMN’s Nightlight Crisis provision is:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications is Sunday 24th March 2024
Interviews will be held from the week commencing 25th March 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Service Manager – Crisis Services
Reference: 191
Salary: £37,000 - £41,000
Hours: 37.5 hours per week (Full time, flexibility of outside of 9-5 required)
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis and CYP
About the Crisis Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 days a year Crisis Centre, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
You will ensure the provision is safe, effective and person centred, be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning. You will have significant proven knowledge and skills around services working with adults in distress, experiencing a mental health crisis, Strong experience of managing the delivery of contracts and working effectively with commissioners and funders of services, working to deadlines and achieving outputs against targets and a relevant social work, health and social care or mental health qualification.
The objectives of HMN’s Nightlight Crisis provision is:
- To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
- To provide 24/7 365 support for individuals experiencing a mental health crisis.
- To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
- To remain a source of independent support for all service users.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Applications are welcome on an ongoing basis until this role is successfully filled
Interview date: Interviews will be held on a rolling basis
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.