Supporter Services Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
What You'll Do:
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
The client requests no contact from agencies or media sales.
Job Title: Divisional Director
Division: North
Salary: £72,961
Agreement Type: Permanent
Schedule Type: Full Time, Hybrid role working from home with occasional travel throughout our North division.
Doing Amazing Things Together:
Together we make it possible!
Affinity Trust is a national charity that supports people with learning disabilities, autism, mental ill-health, physical disabilities, and other complex needs to live great lives their way.
Our new Divisional Director for the North of England will be a dynamic and driven leader who will inspire managers and teams to deliver excellent outcomes for people that we support, in line with our organisational purpose and values.
Working as part of our Senior Leadership Team they will have the gravitas to influence internal and external stakeholders at all levels and grow the division, whilst also ensuring the highest possible quality standards. If this sounds like you and you want to be part of a growing national charity, then we’d love to hear from you…
There will be travel to visit locations and engage with commissioners, Integrated Care Boards, staff and head office colleagues, and most importantly, the people we support and their families
Why Join Us?:
Are you ready to join us?
• 33 days annual leave pro-rata (including bank holidays), which we increase the longer
you are with us
• Cycle2Work Scheme
• We offer Wagestream - a money management app that gives you access to a
percentage of your pay as you earn it
• Blue Light Card - All work and no play is not fun, so enjoy discounts in your favourite
shops, restaurants, travel and great days out, provided at no cost to you
• A 24-hour Employee Assistance Programme for you and your family members
• Life Assurance and Pension scheme
• Company-funded health cash plan
• Ability to buy additional holiday
Apply today:
We’re transforming health and social care. Are you in? We want to hear from you.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Selection process
• Applications will close 12th April
• Shortlisting will occur by 19th April
• Interviews, presentation, and stakeholder
Session week of 22nd April
Expiration Date: 12/04/2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership.
As team leader you will manage the day-to-day running of the team, together finding ways to delight and uplift our supporters as they stand alongside Bible translators.
- Salary: £32,500 + benefits
- Location: Our office is at CMS House, Oxford OX4 6BZ
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Monday 15 April at 9am
- Interview date: Thursday 25 April
Key responsibilities:
- Deliver consistently high levels of customer service/supporter care;
- Lead the team to achieve its potential;
- Oversee timely donation processing and accurate record keeping;
- Maximise use of the telephone.
Benefits include:
- 33 days’ annual leave, including bank holidays
- A tax-efficient (salary sacrifice) contributory pension scheme
- Non-contributory life assurance scheme for all staff
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Monthly social lunches arranged
- Fully paid-for professional development opportunities.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
About the role
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 01 April 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 08 April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Rough Sleeper Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.
What You'll Do:
- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
The client requests no contact from agencies or media sales.
Are you a night owl with a heart for helping others?
Ever thought about embracing the nocturnal lifestyle and making a real difference?
Come and join a Charity focused on people rather than profit.
We are looking for a Night Worker (internally referred to as a Building Supervisor), to join our fantastic Hereford Adult Accommodation Based Service, which offers shelter and support for vulnerable adults aged 18 and above who face homelessness.
We are looking for someone to work Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am
We would also consider people to join our Bank team which is £12 per hour, plus holiday pay accrual and paid training, working shifts as and when they are available on a zero hour basis.
Why should you consider this opportunity?
- Work within a fun, established and very supportive team.
- Management support from a very well established and tight knit senior management team with decades of experience.
- Career growth, join a service which continues to grow in Hereford, as a result of excellent service delivery.
Who are we looking for?
Ready to leave a lasting impact?
- Your primary focus will be ensuring the safety and security of our residents. This involves effective communication with support staff for seamless shift handovers.
- Your duties will encompass various responsibilities, from monitoring site activity and maintaining cleanliness to undertaking minor maintenance tasks and providing companionship to residents in need of support.
- Regular health and safety checks are a crucial part of the role.
- Displaying empathy and maintaining professional boundaries with our residents are non-negotiable qualities.
- You'll be an integral part of a close-knit team comprising Night Building Supervisors, Support Workers, Senior Support Workers, and a Project Manager.
- While prior experience in interacting with diverse communities is advantageous, it's not a prerequisite as comprehensive training will be provided.
About Us
Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Benefits:
- 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more^
- Enhanced pension and sick pay
- Death in service benefit
- Free subscription to Benenden Cashback plan or Perkbox Discounts
- Why choose CCP
- Charity - people focused not profit.
- Investors in People Gold accredited employer, committed to making the workplace better for you.
- Excellent training and support to help you excel in your role.
- A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
- Access to a Workplace Welfare Manager for support when needed.
- Be part of an organisation that delivers social value; check out our latest Impact Report
Are Your Values Aligned with Ours?
- We look for staff who embody our SPIRIT values:
- Show gratitude and appreciation of others.
- Demonstrate personal and professional pride.
- Integrity is everything.
- Reflect and learn.
- Continuous improvement.
- Take your best self wherever you go.
How to Apply
If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.
Position: Night Worker (internally know as Building Supervisor) (Job ID 815)
Hours: Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am
Contract: Permanent
Location: Hereford
Pay: £22,317 per year based on 39.375 hours per week or £12 per hour for bank work
Closing Date: 21st March 2024 - CCP reserves the right to close the job advert early if needed.
Interview Date: 27th March 2024
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
Please review the attached job attachments for further insights.
You may also have experience in the following: Supported Accommodation supervisor, Facilities Manager, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, Facility Building Manager, Night worker, Building Maintenance, etc.
REF-212 380
We are looking for an empathetic individual to help us deliver an exceptional standard of emotional and practical support to families bereaved of their child or children, working within our beautiful heart-centered environment. You will be part of a dedicated family support team who design, develop and deliver a wide range of safe, innovative, inspiring and therapeutic activities for the families supported by Reuben's Retreat. Responsible for the role of walking side by side with families who are navigating the toughest of times.
Are you looking for a rewarding, fulfilling role where the impact you have on the families being supported is tangible? Then apply to join our beautiful cause.
Full job description & person specification are available to download.
Please submit your current CV along with a covering letter stating how you meet our current values which are:
Authentic
Compassionate
Unique
Trusted
The client requests no contact from agencies or media sales.
To provide strategic and operational leadership for the development and delivery of services and evidence their positive impact for people using the services and other stakeholders. To assist the Trustees with overall governance, policy, strategy and financial management of the organisation and to ensure compliance with legal and contractual requirements. To be responsible for the reputation and continuing success of Aim Up.
Strategic Planning/Implementation and Review • Work with the Trustees to create a business plan and annual strategy to work towards achieving key organisational goals, reviewing, updating and reporting progress regularly
. • Together with the Charity Accountant agree an annual operational budget with Trustees, monitor and report financial position and support production of annual accounts
. • Negotiate contracts and identify appropriate sources of funding to maintain and develop services
. • Oversee the delivery of existing services; introduce new and enhanced services in line with strategic aims and as gaps in services are identified
. • Ensure the organisation has all necessary and appropriate policies in place
. • Oversee responsibility for Fundraising, Marketing and Training strategies.
External Relations • Act as principal spokesperson and advocate for the Charity, working with key stakeholders, partners and funders to maintain and enhance its reputation. • Promote collaborative work with other relevant statutory, charitable/voluntary and corporate bodies to offer the best possible services • Establish links and build relationships with key people of influence within Gloucestershire County Council, Integrated Care Board and NHS services. • When necessary ensure Framework documentation and associated contracts are in place to support work undertaken and appropriate tenders are submitted • Lead in negotiations for core funding,service specifications, and contracts. • Maintain links with other relevant organisations • Form and sustain links with relevant community links • Support national campaigns that champion the issues faced by the vulnerable people the Charity supports e.g. Mencap campaigns,
Management • Responsible for ensuring that best practice is followed in all aspects of people management from recruitment onwards in respect of employees and volunteers including regular training and supervision. • Be directly responsible for supervising members of the senior management team and other key staff as appropriate • Responsible for ensuring the requirements of the sponsorship scheme are met • Ensure tasks and individual objectives are fairly allocated to ensure delivery against the business plan. • Be accountable for quality, including with Trustees the risk management of all operational aspects of the charity business and for the accurate capture of data for reporting, record keeping and invoicing. • Oversee the development of systems, documents and procedures to support the smooth running of services.
Responsible for financial management of the charity including payroll instructions and pension administration. • Develop and produce relevant information for the monthly board of Trustee meetings. • Obtain all necessary resources and equipment. • Ensure the regular monitoring and evaluation of services, with a drive for continuous improvement. • Maintain any accreditations that have been agreed by the Board e.g. IiP
General • Ensure that the board of Trustees are appraised of opportunities and risks • Assist in keeping properties in a suitable state of order • Undertake any other duties that may be reasonably required
'Empowering people to achieve the life they want regardless of their disability'
The client requests no contact from agencies or media sales.
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Cornwall area.
This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.
Position: S11121 Stroke Association Support Coordinator (x2 posts)
Location: Home-based, Cornwall however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full and part-time (x1 – 35 hours per week post and x1 32 hour per week post)
Salary: Circa £25,500 per annum for full time hours, pro rata for part time hours
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 7th April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes including Communication support.
About You
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Serve
We are an award-winning charity in Northamptonshire committed to supporting older people, people with disabilities and their carers.
We operate out of our HQ’s in Rushden, Northamptonshire with a Day Centre in Higham Ferrers and a small office in Kettering.
Our vision is a society that fully respects the rights of older people and people with disabilities and where age and disability are not barriers to opportunity, fulfilment and dignity.
Our mission is to help adults who require support services to maintain their independence.
About the Role
As the CEO of Serve, your role will be to provide the strategic leadership, vision and direction to help the organisation to deliver its mission to support independent living for older adults and people living with disabilities and their carers.
You will collaborate with the Trustees to provide strategic direction, operational management and impactful leadership to ensure the effective delivery of our services and the fulfilment of our organisational goals.
You will play a vital role in the continued growth and financial sustainability of Serve and will work alongside sector partners to improve the lives of service users across Northamptonshire and North Bedfordshire.
The CEO plays a vital role in the governance of the Charity and must work closely with the Chairperson and the Board of Directors (Trustees). The relationship between the CEO and the Board is centred on an open, honest and mutually respectful professional relationship. The Trustees have delegated responsibility to the CEO to run the Charity in a professional, inclusive respectful and caring way. It is, therefore, critical that the post holder maintains a positive working relationship with the Board facilitating open and transparent communication. The role of the CEO is to be responsible for the day to day running of the Charity.
About You
Our ideal candidate will be someone with a background in leadership in an adult social care setting or related sector with an understanding of the voluntary sector.
We are looking for a confident, professional and caring leader with the skills and expertise to drive Serve forward in its charitable mission.
Serve is an equal opportunities employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply. This role is subject to enhanced DBS checking.
How to Apply
If you would like an informal conversation about the role with Jess Slater, CEO, please message for an appointment.
Please apply by completing the Serve application form and equal opportunities form on the website or request the application documents by sending a message.
Closing Date for applications: Tuesday 2nd April 2024 at 4.00pm.
Interviews Dates: 11th and 12th April 2024.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a great Tenant Activities and Engagement Officer.
You will make a significant contribution to the future direction of Eldon by adding value, ideas & inspiration and really drive forward our continued success. This is a fantastic opportunity to work for a developing independent and sustainable organisation with tenants at the heart of everything we do.
This is a varied and exciting role, focussing on our tenants who live across four extra care sites and five sheltered housing sites, with the majority being older people.
Key areas of the role are:
· Developing a programme of engaging activities for our tenants
· Engaging with tenants to understand their needs and aspirations.
· Promoting a philosophy of privacy, dignity independence, choice, rights and fulfilment.
· Working collaboratively with colleagues, supporting tenants’ meetings, building networks.
· Supporting volunteering opportunities
You will be joining Eldon Housing at an exciting time in its development and transformation.
To find out more about our work please visit our website.
The ideal person for this role will have the ability to work with older people, particularly those with vulnerabilities and an understanding of the challenges they may face, including living with Dementia. You will be able to deliver creative and engaging activities and understand how to work in partnership with others.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award
- Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised.
In the first instance, please submit an up-to-date CV.
An Enhanced Disclosure and Barring Service check will be required.
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as an Employment Specialist, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for an Employment Specialist (Support Worker) to join the Individual Placement and Support Team (IPS). The Lambeth Living Well Network Alliance is a collaboration of organisations Thames Reach; Certitude South London Maudsley NHS Foundation Trust, Lambeth Council; and South-East London Clinical Commissioning Group. The goal of all organisations is to provide mental health services and support to working age adults in Lambeth.
Thames Reach welcomes applications from people with transferable skills.
As an Employment Specialist (Support Worker) you will be responsible for:
- Build relationships and promote the service within clinical teams to generate referrals. Collaborative work with TR staff and other key stakeholders to support service users' employment goals.
- Manage an active caseload where you will work with people to develop vocational profiles and action plans to help people achieve their employment goals.
- Build relationships with diverse employers to source job opportunities.
- Network and develop opportunities to support people to get closer to their employment goals.
- Work collaboratively with the team and partners to deliver a high-quality service that exceeds the job sustainment outcomes.
- Keep accurate data, evidence, and update the case management system, understanding the need for to evidence work.
To succeed as an Employment Specialist (Support Worker), you will need have:
- Knowledge and experience of providing support to people to find employment.
- Be able to initiate and develop relationships with employers and other agencies for the people to access opportunities and overcome barriers to get them closer to employment.
- Empower and motivate people to build the skills and confidence they need to find and keep work.
- Good IT skills and administration - Be effective in recording and reporting data.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Housing Officer
Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?
A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.
Position: Housing Officer – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £28,000.00
Working Hours: 37.5 hours per week, Monday to Friday
About the role:
As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.
Key Responsibilities:
- Delivering housing management services, particularly for vulnerable tenants
- Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
- Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
- Ensuring delivery of excellent customer service tailored to individual tenant needs
- Collaborating with colleagues and partners to achieve shared objectives effectively
About you:
To be successful in the role of Housing Officer you will need the following skills and experience:
- At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
- Knowledge of regulatory standards relevant to the role
- Experience of delivering excellent customer services that meet individual needs.
- Strong IT skills, including proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service and satisfaction.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
- CIH, IRPM, or equivalent qualification or degree (desirable).
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
| 37.5 Hours per week, Part time may be considered | YMCA City Gateway Office/Black Country Wide
Are you an experienced regional manager, passionate about early years education and quality assurance? Do you have experience of multi-site operational management or are you looking for the next step in your career? If so, YMCA Black Country Group wants you!
What You'll Do:
• Actively lead a team of Nursery Managers to ensure excellence in early years education, being a visible role model for quality and best practise.
• Serve as the key point of contact for Ofsted, maintaining compliance with regulatory standards.
• Support Nursery Managers to maximise income working alongside our internal finance team.
• Maintain partnerships with stakeholders to drive business growth and development.
• Adopt the YMCA’s bespoke curriculum and pedagogy, enabling our children and families to belong, contribute and thrive.
What You'll Bring:
• Senior management experience in an early-years setting.
• Strong financial acumen and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Personal commitment to the Christian faith, and practical expression of that faith in a professional context*
Benefits
The successful applicant will also receive:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
· Life Assurance scheme
And much more! Please refer to recruitment pack or job description for full details.
It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
* A Genuine Occupational Requirement in accordance with the Equalities Act 2010
Please read the Job Description / Person Specification before submitting your application. Many thanks for your interest.
The client requests no contact from agencies or media sales.