Remote
£33,602 per year
Permanent, Full-time
Job description

Why work with us?

CARE International UK is developing its new strategic plan and IT plays a major part in this. The new IT Strategy is being developed with focus on supporting other teams to improve efficiency and performance and ensure cross-team coordination on IT.

Migration to Office 365 and has been expanding the use of the business productivity suite to include many of the Apps such as Teams, OneDrive, SharePoint Online, OneNote, Forms, Flow, Power BI, Planner and PowerApps along with improved communication via Teams, S4B, Zoom and cloud telephony so we are looking for the right person to promote the adoption of all Office 365 apps.

About the role

The role will also provide support in the full range of IT computer problems, installing and configuring systems, diagnose hardware/software faults and solve technical application issues either in person or via remote connections. It is therefore essential that applicant is aware this role requires wide range of O365, application and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

Role Summary:

  • O365, PowerApps, Power Platform and Common Data Service configuration and practical use
  • SharePoint and Teams administration and support with the goal to increase overall business and user adoption
  • Azure and Active Directory maintenance
  • Service Desk and General IT support
  • Cyber awareness and action
  • Documentation and Governance
  • Automated deployment of software applications, security patch management and end-point configuration
  • Contribute to the rollout of the laptop replacement program
  • Assist in the management of business system implementations

CIUK IT has a third-party IT infrastructure managed service in place to support on-premise Firewalls/Servers/Switches and Data Storage across London, European Servers and VPN’s

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact

About You

We are seeking someone who has the following:

  • Ability to provide training/knowledge transfer to Servicedesk team members and staff
  • SharePoint maintenance, planning and migrating information from File Shares to SharePoint sites and applications
  • As part of the Servicedesk team, be adept at managing change and facilitate new technologies
  • Involvement in IT projects, assisting in Implementation of new/replacement systems in line with annual IT objectives
  • Implementing solutions on Power Platform Power Apps, Flow and Power BI
  • SharePoint Site administration/page creation, provisioning and bespoke workflow creation.
  • Active Directory, User Management, Group Policy & Login scripts
  • Asset and life cycle control
  • High level understanding of security concepts
  • Experience in the Manage Engine suite of products – AD Manager, Desktop Central, ServiceDesk Plus is highly desirable but not essential

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team. 

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please apply, please click on the apply button to complete the application form.e, download and read the Business Systems Administrator Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format, please contact hr team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59 Wednesday 25th of May 2022

Interview date: w/c Monday 6th June 2022

More about CARE International UK

Who We are

A global leader within a worldwide movement dedicated to saving lives and ending poverty

... Read more

Posted on: 06 May 2022
Closed date: 25 May 2022 at 23:59
Job ref: CI000268
Tags: IT

The client requests no contact from agencies or media sales.