We are recruiting for an Operations Manager who will be responsible for overseeing all aspects of the charity's service delivery to clients, primarily carers of all ages but also people with care needs.
The post holder will work with service leads and coordinators to ensure services deliver quality and positive outcomes for service users and meet contract and funder requirements.
The successful applicant will identify and oversee the delivery of cross-organisational strategies, programmes and projects to improve service quality and/or efficiency. You will develop medium- and long-term plans as required to maintain and sustain services including through funding transitions and/or to address unmet need.
Areas of responsibility include:
- Staff and Resource Management
- Contract and Performance Management
- Relationship Management
- Service and Business Development
- Risk and Safeguarding
- Representing the Organisation
You'll be a confident and articulate communicator with strong interpersonal skills and the ability to deal sensitively and effectively, both verbally and in writing with a wide range of people.
Able to work effectively under pressure, prioritise workloads and activities and deal with conflicting demands and interests in an organised, methodical, supportive and empathetic manner.
If you want the opportunity to make your mark, then we are the non-profit organisation for you.
OUR WISH LIST:
Minimum 5 years direct experience of operational management/service delivery in a social care, health & wellbeing, family support, advice or related service providing organisation.
An understanding of and sensitivity to the needs and difficulties faced by all carers affected by a caring role.
Knowledge of safeguarding of children and vulnerable adults and the regulatory framework that supports this requirement.
Full understanding of budgets and financial monitoring, including ability to analyse and interpret financial data
Experience of managing, delivering against and reporting for statutory contracts or funding agreements of £100K+ per annum.
Demonstrable experience of developing and managing strategic relationships.
Comfortable working in a digital environment
A passion for making a difference
To download a full description follow the link or visit our website.
The client requests no contact from agencies or media sales.