Redcar, Redcar and Cleveland
Middlesbrough
Voluntary
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Purpose

Volunteers are required to support our busy welfare rights team within Carers Together.

Core Tasks

  • Support unpaid carers to complete various benefit application forms

  • Carry out benefit calculations

  • Offer information and advice regarding benefits over the phone and in person.

Skills

  • Ability to complete forms in a legible, concise and accurate manner.
  • Basic First Aid skills

  • Good communication and listening skills

Knowledge

  • Knowledge of Safeguarding

  • Working knowledge of other local services and a willingness to signpost carers to these services

Understanding

  • Understanding of appropriate boundaries, the need for confidentiality and the need to take a non-judgemental approach

  • Understanding of the necessary limitations of the role

  • Understanding of the challenges facing carers

  • Understand when to ask for help

Qualities

  • Flexible, reliable and patient

  • Consistent, level-headed and resilient

  • Honest and trustworthy

  • Approachable and confident

  • A good sense of humour is vital

Training

Mandatory training will be provided for all volunteers which will include an overview of the work of Carers Together, communication, safeguarding and equality & diversity.

Check commute
Starting Address
Destination
Mode of transport
Refreshed on: 05 July 2020
Closing date: 19 August 2020
Tags: Advice, Information, Social Care/Development

The client requests no contact from agencies or media sales.

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