We are looking for an IT Coordinator to join our IT Team with full responsibility for providing ongoing support to the organisation working closely with internal stakeholders at all levels.
About the role
This role will assist in the coordination and maintenance of the organisation’s IT networks and systems to ensure that they are effective in supporting the needs of our departments and residents and to act as a link between end-users and managed IT services provider. Providing technical and administrative support to departments and users in order to ensure that they can make optimum use of the organisation’s IT networks, systems, and associated hardware and software, you will be responsible for improving and developing IT skills for residents, including online capability and access to technology.
To be successful in this role you will need to have a demonstrable level of experience within a similar IT support focused role and will be fully charged with providing IT support, system administration, digital communication and compliance, and policy. A proven track record working within local authority, volunteering, independent, charity, or a social housing association is also a real advantage but not essential.
- Experience of working within a customer-facing IT Team
- Knowledge of working in a cloud environment Experience in managing users and their access rights in a cloud environment
- Experience of fixing common problems with networks, PCs, laptops, printers or other hardware
- Relevant undergraduate degree or equivalent qualification
- Proficient user and highly knowledgeable in Office 365
Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics, and cultures and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values, and common purpose, and in which individuals are active participants and stakeholders in our success.
During the COVID-19 pandemic face to face interviews may be substituted by video conferencing interviews to respect social distancing and keep people safe.
The closing date given is a guide only. There may be some occasions where we might have to close a vacancy once enough applications have been received. Therefore, we ask you to submit your application as early as possible to avoid disappointment.
To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact the People Team.
This post is subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.