As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.
An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills and have experience of managing, training and supporting volunteers.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
This role is home based and will cover Kent, Surrey and Sussex.
Please apply for this role by going to The Royal British Legion’s website
Closing date for applications is 26th March 2017.