South Hampstead, Greater London
£25,000 per year
Contract, Full-time
Job description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The Hive is a holistic mental health and wellbeing service for young people aged 16 to 24 in Camden. The Hive is a safe and inclusive place to be, supporting the service as a whole to reach young people who do not readily seek help.  

Job Description

The Hive is part of The Minding the Gap programme, a cross cutting support service aimed at 16 to 24 year olds in Camden needing support transitioning between children’s and adult mental health services. The Hive is delivered by a unique partnership between leading local providers in Camden and young people - set up to create an integrated, holistic provision for 16-24 year olds. The Hive is commissioned by Camden Council and the Camden Clinical Commissioning Group (CCG) from Catch22, working with The Brandon Centre, the Anna Freud Centre, Camden and Islington NHS Foundation Trust, The Tavistock and Portman NHS Foundation Trust, The Winch and The Integrate Movement.

The Role

As a Young People’s Worker, you will need to be able to gain and build trusting relationships with a diverse range of young people so that they feel able to talk to you about the different problems they face. You will be trained and supported to apply non-formalised therapeutic techniques from a range of therapeutic backgrounds to meet the needs of the young people you work with. You will be able to identify and refer young people with more complex mental health needs to appropriate agencies. You will support young people to access a broad range of in-house and local services. You will take personal responsibility to ensure different service providers are working together so that nothing falls through the gaps for the young people you are working with, and that they experience integrated support. This will involve creating strong partnerships with local services via community orientation and outreach work to support young people in services they are already accessing. 

You will carry out assessments with young people in order to set goals and create holistic care plans to meet their needs. You will not be seeking to create a permanent mentor relationship, and will work with young people to ensure that they are able to live lives more independently of services, or to ensure they are linked into other appropriate organisations to meet their needs. A significant proportion of the service operates an outreach model of delivery, in the community, as preferred by the young person. The outreach work particularly targets vulnerable young people who may not readily engage with services.

You will be responsible for supporting the Hub Manager to plan, advertise and carry out activities in The Hive – our social hub. You will support and engage in the group work element of The Hive, engaging with young people on the social hub and carrying out health and wellbeing activities.  The young people supported through this project will often be vulnerable and challenging and workers  need to be resilient, skilled and flexible to ensure that we deliver a consistently high quality service.  

Main Duties & Accountabilities

The role will require flexibility and skills in adaptability and the appointed person will be expected to carry out tasks over all different areas within the service.

This will include:

  • Regular working hours within the social hub supporting delivery and engaging in the youth work element.
  • One-to-one individual work with young people on your caseload;
  • Outreach and orientation work with young people and services out in the community.

Working locations include:

  • The Hive premises;
  • Outreach and community based across Camden;
  • Other sites and businesses within the local community may be required;
  •  Meeting young people in their homes may be required.



  • Have an NVQ level 2 in an area related to working with young people from under privileged backgrounds or a BA or BSc degree preferably, but not necessarily, in a social studies subject e.g. sociology, social administration, psychology or a teaching, youth work, nursing, substance misuse worker qualification, social work or other training relevant for working with vulnerable young people, including training by experience;
  • Experience of working with young people in youth based/support settings;
  • Experience of providing one to one support to young people;
  • Experience of working in partnership, in multi-disciplinary teams;
  • Experience of delivering activities within a youth base/support setting using creative ways to consistently engage young people.
  • A relevant qualification in youth, social or community work or a related field.
  • Experience of outreach or detached work.
  • Experience of co-production of services with young people.
  • Experience of community mental health delivery.

Knowledge/ Experience

  • Knowledge and awareness of the types of issues that affect young people;
  • Knowledge of good practice in emotional wellbeing and mental health delivery for 16 to 25 year olds – and an understanding of the key issues in relation to service delivery for this group.
  •  Knowledge and understanding of the issues facing socially excluded young people or those at risk of disengaging from mainstream activities and services;
  •  Knowledge of relevant legislation, policy and good practice relating to young people

Fixed term until 31st March 2022


More about Catch22

Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that ... Read more

Refreshed on: 13 October 2020
Closed date: 28 October 2020
Job ref: REF1002O
Tags: Social Care/Development, Support Worker

The client requests no contact from agencies or media sales.