RH17, Haywards Heath
£32,363.41 per annum (starting salary subject to experience)
Permanent, Full-time
Job description

Job title: Application Support Engineer
Salary: £32,363.41 per annum plus excellent benefits
Location: Chelwood Gate, Haywards Heath
Job type: Permanent
Hours per week: 35
Closing date: 20 November 2019
Interview date: early December 2019


Please note - this role requires you to demonstrate the ability to work independently and in teams writing mainly SQL code - .Net experience would be useful. There may be the opportunity to work one day a week from home.

Due to the continued significant investment in technology, we are now looking for an Applications Support Engineer to join a dynamic and experienced team of IT professionals based at the National Cat Centre, Chelwood Gate.

Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a 5-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and more exciting developments are planned to help expand and support the charity’s growth.

The IT department implements, maintains, supports, upgrades and improves the IT systems across the charity whilst minimising ongoing risks. The department are primarily responsible for all IT equipment and systems that sit at the heart of Cats Protection networks providing a service for the 1000 employees and 11,000 volunteers. Typically this will be servers, data storage, networks, telephone exchanges, security firewalls, and other centralised systems.

As the Application Support Engineer, you will maintain a high level of availability and integrity for all of the IT systems, resolving issues & requests in the most responsive, efficient, and cost-effective manner. You will be supplying & implementing IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT. You will be offering professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand.

The successful candidate will have experience in writing SQL code with .Net experience. You’ll be customer focussed with a flexible approach. You’ll be a team player and play an important apart within a responsive team.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Please note the recruitment process for this position will include a competency based interview with an SQL test.

For further details please download the job description below:

• JD attached
• Candidate information sheet attached

More about Cats Protection
About
Cats Protection

Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more

Refreshed on: 13 November 2019
Closed date: 20 November 2019
Job ref: IT50
Tags: Advice, Information, IT

The client requests no contact from agencies or media sales.