Remote
Up to £27,790.65 per annum plus excellent benefits
Permanent, Full-time
Job description

We are currently seeking a self-motivated individual with a commitment to customer service to join our team as Operations Support System Advisor. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £27,790.65 per annum plus excellent benefits.

The role will be home-based, and the successful candidate must be based in (or willing to relocate to) North East England East Midlands, East Anglia, as travel is necessary for the execution of the post holder’s duties throughout the UK. Some overnight stays may be required.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

As an Operations Support System Advisor you will be part of the of the wider Operation Central Support teams working with a small team of regionally based Operation System Support Advisors, with specific responsibility to support, implement and deliver face to face and other training and support to volunteers and employees. The development and use of our web reporting systems is expanding to meet the charities strategic aims and therefore having a flexible approach to facilitate the support, development and delivery of our inhouse systems and provide the necessary guidance and training to our volunteers and employees is essential.

Responsibilities of our Operations Support System Advisor:

As an Operations Support System Advisor you will provide Support the implementation of CP systems by providing face to face and remote support and training to enable volunteers to understand and use the systems. Maintain and update processes, guidelines and spreadsheets relating to web reporting systems. Working collaboratively as part of a small team of system advisors but also working with wider teams to support and develop system development.


What we’re looking for in our Operations Support System Advisor:

  • significant administration experience preferably within office environment
  • proven experience working with Microsoft Office – Word, Excel and web reporting systems
  • experience of presenting and explaining technical or complex information to audiences with a range of abilities
  • ability to quickly understand specific web reporting systems and translate their use into practice for others
  • Hold current full clean driving licence and able to travel on a regular basis

What we can offer you:

  • salary of up to £ 27,790.65 per annum plus excellent benefits
  • generous annual leave entitlement
  • contribution pension scheme
  • life assurance scheme
  • range of health benefits
  • Employee Assistance Programme
  • and more

Join us as our Operations Support System Advisor and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 26 June 2022

Virtual interview date: 05 & 06 July 2022

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment

More about Cats Protection

Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more

Refreshed on: 20 June 2022
Closed date: 26 June 2022 at 23:59
Job ref: OS262
Tags: Admin, Advice, Information