up to £41,586.89 per annum plus excellent benefits.
Permanent, Full-time
Job description

We currently have an exciting opportunity for an inspiring individual to join our growing retail team as Retail Online Operations Manager. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £41,586.89 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Cats Protection is entering an exciting new era, having developed a 10-year strategy which aims to significantly increase the welfare of many more cats. Retail and trading will play a key role in growing income and introducing new audiences to Cats Protection. Cats Protection currently operates 100+ shops across the country and an online trading operation for new and donated goods. We have ambitious plans to significantly expand and further enhance our online retail proposition in the next 12-24 months. 

Responsibilities of our Retail Online Operations Manager:

As our Retail Online Operations Manager, you will combine the experience of designing and implementing a multi-channel e-commerce strategy with the ability to effectively manage multi-channel e-commerce operation in order to raise funds to support cats and kittens in our care. You will lead, develop and manage strategic business plans to grow our e-commerce income stream at scale and to maximise innovative opportunities; drive income whilst managing expenditure to meet contribution targets and integrate e-commerce across all income generation products and promote engagement across wider audiences.

What we’re looking for in our Retail Online Operations Manager:

  • significant retail ecommerce experience with proven track of devising and delivering the execution of ambitious strategies
  • ability to work independently to shape new and existing income streams to maximise innovative opportunities and return on investment
  • a customer experience champion able to and confident in developing lasting customer relationships across the board
  • ability to communicate effectively with employees written and verbal at all levels within the and outside of the organisation
  • Excellent organisational skills and business acumen
  • a selfmotivated individual with a flexible, positive and resilient attitude

What we can offer you:

  • salary of up to £41,586.89 per annum plus excellent benefits
  • generous annual leave entitlement
  • contribution pension scheme
  • life assurance scheme
  • range of health benefits
  • Employee Assistance Programme
  • and more

Join us as our Retail Online Operations Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date:             03 November 2021

Virtual interview date:  16 and 17 November 2021

More about Cats Protection
Cats Protection

Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more

Refreshed on: 27 October 2021
Closed date: 03 November 2021
Job ref: IG198
Tags: Management, Retail