Bristol, Bristol City
£41,881 - £46,845 per year
Permanent, Full-time
Job description

The purpose of the role is to oversee delivery of the Social Work and Therapeutic services. The position involves working strategically to ensure the sufficiency and sustainability of these areas of the business, whilst upholding the ethos of CCS, placing beneficiaries at the heart of the services, and ensuring practice and service delivery is of the highest professional standard - responsive to legislation and regulations. As the Ofsted Registered Manager, a key aspect of the role is to maintain the Agency’s Ofsted “Outstanding” rating. You will be a member of the Senior Management Team, supporting the overall direction of the organisation, and working to build on CCS’s reputation, raising its profile in terms of the services that it provides to children and their families.



Responsibilities include:


  • To work strategically to:
    • Develop and lead on a three-year Adoption Recruitment and Conversion Strategy to ensure CCS has sufficient approved adopters to sustain the organisation’s core business model and meet the needs of children who have a plan for adoption
    • Explore opportunities for the diversification of practice around delivery of all types of permanency planning and support for vulnerable children and their families
    • Continue the progression of a sustainable business model for the Therapy service which meets the criteria of the ASF whilst developing alternative income streams.


  • To keep abreast of trends and developments in the external local, regional and National adoption landscape; and changes to the Inter-agency Fee and the Adoption Support Fund.


  • To prepare the annual budget for the Social Work and Therapeutic services in collaboration with the Finance Manager, and KPIs and business planning in collaboration with the Business Manager; reporting to the CEO on performance against budget and targets. 


  • To oversee delivery of both the Agency’s Social Work Service and Therapeutic Service, ensuring operational plans are in place to meet service priorities efficiently and effectively, and deliver KPIs within budget.


  • To provide direct line management and supervision of the Practice Managers (responsible for the day to day delivery of an efficient and responsive social work service) and the Therapy Service Lead (responsible for overseeing the Therapeutic Service); to conduct timely supervision and staff appraisals and ensure that staff development needs are recognised.


  • To develop and maintain a smooth ‘adopter pathway’ and throughput of families from the Social Work Service to The Centre and/or Therapeutic Service, working closely with the Head of Centre and the Therapeutic Service Lead to ensure best outcomes for adopted children and their families.


  • As Safeguarding Officer, manage and monitor Safeguarding issues relating to children, young people and vulnerable adults with whom the Agency works (across the whole agency). To ensure that Safeguarding knowledge, practice and reporting meets local and National requirements, and that vulnerable children and adults’ needs are at the forefront of any intervention.


  • To fulfil the role of Agency Panel Advisor: ensuring the efficient and robust delivery of a professional Adoption Panel in line with Statutory Adoption Regulations and Agency policies.


  • To ensure that Quality Assurance processes are in place for the Social Work Service and Therapeutic Service; and work with the CEO and other members of the Management Team to prepare for external scrutiny from regulated bodies. 


  • To fulfil the position of Ofsted Registered Manager for the Agency; managing Ofsted inspections in a way that promotes and endeavours to sustain the Agency’s current ‘Outstanding’ rating.  To ensure that services are in a position of Ofsted ‘readiness’


  • To ensure CHARMS (case management system) is used effectively in order that accurate records are maintained and timely reports can be produced; and evaluation processes are in place to monitor the effectiveness and impact of services, making changes to services where necessary.


  • To prepare reports as required by the CEO including (but not limited to) a monthly Service Delivery Report, quarterly performance against KPIs, contribution to the Annual Trustee Report and preparation of the annual Agency report.


  • To oversee and negotiate inter-agency agreements, acting as Agency link person and ensuring that any procedural and financial issues are clearly addressed.


  • To ensure compliance with GDPR, Health and Safety legislation and operational standards, including effective management of risk as appropriate.


  • To participate in the investigation of any Stage One complaints about the Social Work or Therapy Service as required by the Agency’s Complaints Procedure.


  • To deputise as required for the CEO in their absence.


  • To be flexible in terms of working hours, which will at times include work outside of core office hours.


  • To undertake additional duties as required by the CEO.




Other Information


  1. All staff must commit to Equal Opportunities and Anti-Discriminatory practice.


  1. The post holder is expected to familiarise themselves with and adhere to all relevant Agency Policies and Procedures.


  1. As this post meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check (Disclosure) from the Disclosure & Barring Service before the appointment is confirmed.  This will include details of all cautions, reprimands or final warnings as well as convictions, whether “spent” or “unspent”.  Criminal convictions will only be taken into account when they are relevant to the post.


Key relationships


To deliver these responsibilities successfully the post-holder will need to work closely with the following CCS Adoption colleagues:


CEO, Practice Managers, Head of HR, Facilities and Administration, Head of Centre, Finance Manager, Business Manager, Therapeutic Services Lead

Refreshed on: 17 September 2021
Closed date: 01 October 2021
Tags: Management, Social Work

The client requests no contact from agencies or media sales.