Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people aged 13-25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
We are looking to recruit an efficient, friendly and enthusiastic Administrator to support our Someone to Talk to team.
Your principal responsibility is to handle and respond to all incoming communication and enquiries from young people, families and professionals seeking support via our frontline phone, email, text and Whatsapp streams.
This role will also provide comprehensive administrative support for the Service Team providing the ongoing support to young people. These administrative duties will include, but are not limited to, assisting with, planning and coordinating meetings, creating monthly reports from our internal database and various other general administrative duties.
You will be pro-active and thorough in your approach, identifying and managing priorities for the team and will have the ability to communicate key messages and tasks confidently. You will provide a friendly and professional response to enquiries from young people who are often reaching out for support for the first time.
You will be privy to sensitive information and a commitment to confidentiality and discretion is vital. You will have excellent written and verbal communication skills and will have no problem in multi-tasking or planning and prioritising your workload. You will be organised and efficient with a positive, can-do attitude and the ability to work well within a team.
A commitment to the values of Centre 33 is essential.
This post is subject to a DBS check and references.
Centre 33 strives to be an equal opportunities employer.
We welcome discussions about part time and flexible working arrangements
The client requests no contact from agencies or media sales.