Centre for Digital Public Services CDPS
Cardiff, Cardiff
£30,000 - £35,000 per year
Contract, Full-time
Job description

Communications Officer - Wales

Salary: £30-35K
Location: Wales – at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.

Term: Fixed term contract to March 2022.

This is a fixed term appointment, however there may be the possibility of the role becoming permanent should additional funding be secured.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

The ability to speak and write Welsh is desirable.

Applications may be submitted in Welsh and will not be judged less favourably than those submitted in English.


About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

We work with colleagues across the public sector in Wales to deliver services that are accessible to everyone and ensure the people that design and deliver the services have the skills, capability and support they need.

We’re creating a blended team of digital experts made up of permanent staff, fixed term appointments, secondments from the Welsh public sector and suppliers to work together to deliver our aims.

The Role

Reporting into the Head of Communications and Engagement, you’ll be part of a team delivering engaging and effective communications to support the objectives of the Centre and deliver better public services in Wales. We’re looking for a blended team to cover all of our communications delivery from social media through to events and internal and stakeholder engagement. We’re looking to hire 3 people for these roles, and so wouldn't expect you to have extensive experience across all of the areas below. You may have expertise in one or two specific areas with a good grounding in wider communications disciplines or you may bring a range of communications expertise and experience. We’d particularly like to hear from you if you have experience of delivering communications in a change or transformation environment.

What You’ll Do

  • Support planning of communications activities to support the Centre's objectives aligned to the CDPS grid.
  • Plan and deliver events and activities to support communication campaigns and the Centre’s delivery plan.
  • Manage the CDPS blog including drafting, editing and working with colleagues across the public sector in Wales to produce open, engaging content.
  • Produce high quality, accessible content, including filming, photography and animation.
  • Create content and manage CDPS social media channels.
  • Produce briefing and Q&As to support events, announcements, publications.
  • Provide communication advice to the wider CDPS team.
  • Develop tailored communication products, meetings and events to support stakeholder engagement.
  • Work with community groups and stakeholders across Wales to build relationships that influence public service delivery.
  • Manage the Centre’s media engagement including implementing proactive and reactive media plans.
  • Work alongside the Content Designer on CDPS website development and content.
  • Support colleagues in the Welsh public sector to work in the open providing transparency and sharing knowledge and experience.

Who you are

We want to hear from people with skills in

  • Digital communications
  • Internal communications
  • Media management
  • Stakeholder engagement
  • Community engagement
  • Content creation and delivery
  • Working alongside change programmes and digital transformation teams.
  • Good time management and the ability to work autonomously.
  • Communication: able to persuade, negotiate, influence, network; and collaborate.
  • Getting to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
  • Understanding of the political and social landscape of Wales.
  • Fluency in spoken and written Welsh (desirable).

You should be

  • Naturally curious and able to champion your own learning and development.
  • A champion for user-cantered practices embedded within agile delivery.
  • Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
  • Committed to the development of improved digital strategy across Wales.
  • Alert to opportunities to improve our teams, tools and processes.

DDaT Skills required for this role

  • If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.
  • We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, Welsh language choice, culture and religion.


  • Generous holiday entitlement - 28 days annual leave plus public holidays.
  • 37.5-hour week for all full-time team members.
  • Flexible working policy.
  • Enhanced contribution to our workplace pension.

How to Apply

To apply, please submit your CV and a covering letter to support your application.

The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our “Who You Are” section and explain why you are interested in the position and where you saw the job advertised.

Closing date: 23rd June, 12:0

Posted on: 15 June 2021
Closed date: 23 June 2021
Tags: Admin, Communications, PR