We are seeking to appoint a Fuel Poverty Caseworker to provide casework support across a range of our projects. We are looking for a dedicated and conscientious individual with experience of giving advice to people in vulnerable circumstances and who can relate to others in a sympathetic and understanding way.
You will be responsible for your own casework and will help us deliver our project targets by achieving positive outcomes for the clients you support. You will:
- Raise awareness of fuel poverty locally, and enable others to support people in their community or refer them for in-depth support.
- Identify how homes can be made more affordable to heat, and give advice on general energy efficiency.
- Identify grants that are available to improve people’s homes and help clients apply for them.
- Improve clients’ financial skills leading to reduced financial hardship and help identify benefits they may be entitled to.
You will act as a project navigator, carrying out home visits (either virtually or in person when it is safe to do so in light of the coronavirus pandemic) and casework, delivering talks to client groups and facilitating and joining up professional support for the households in need.
The client requests no contact from agencies or media sales.