London, Greater London
£10.61 per hour
Permanent, Full-time
Job description

Female Support Worker
Location: Lambeth 
Application Deadline: 01 June 2020 
Salary: £10.61 per hour (£20,810.04 per annum)

Are you interested in a career that makes a difference? At Certitude, we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people in a diverse range of services across London. We employ more than 1,000 staff and are committed to their development. With Certitude, you have the opportunity to work with incredible people, develop your career and support others to have a good life.

Key to your success will be your ability to build rapport with the people we support, being adaptable and able to develop good relationships with colleagues in each of the services. A strong, positive attitude is essential for this position, along with a willingness to undertake various levels of personal care and manual handling, and to make a difference to the lives of those you support.

We are looking for someone with strong communication skills, especially relating to intensive interaction.

Establishing good relationships with the people you support, you will help people to use a range of person-centred planning tools. Working as part of a team, you will work to a support plan in a fast-paced environment to meet the outcomes and lifestyle choices of the people you support.

Your hours of work will be 37.5 hours on a flexible shift rota – mornings, evenings, weekends and 'sleep-ins’ when needed.

This service is a female only trauma informed service. It is a specialised service that provides support to people in the Lambeth area. The objective of the service is to take people out of restricted environments and provide them with individualised support, so they can step down into lowered supported accommodation. The type of support provided at this service varies from emotional, budgeting, education, employment and training to even areas such as cleaning and cooking. This varies on the individual and the skills that they would like to develop or learn from scratch. Being part of the team, the service has a varied amount of resources which we can tap into such as psychiatrist, psychological and occupation therapist input. Every fortnight staff are involved in reflective practice and workshops run by the psychologist who spends a day each week at the service.

We also have an occupational therapist who spends three days a week at the service. The way this service seems to work is by being forward thinking and working in an asset-based way rather than focusing on people’s histories and past behaviours. We work in such a way so people feel empowered and not judged on their past. If you feel that you would like to make a change and/or positive impact in someone’s life, as well as being part of our wonderful, unique team and service, please do apply. The future is bright for everyone, no matter who they are or what they have been through - this is what we are here to make everyone see and feel.

If you are interested in enriching the lives of the people we support, please select the apply button shown to take a look at the job description and person specification and apply!


- A competitive salary
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 33 days’ annual leave, pension scheme and access to a 24 hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan and cycle to work scheme (after 1 year’s service)

All our posts are subject to an Enhanced DBS disclosure, as well as a need for full employment history from time of leaving compulsory education and up-to-date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

* This post is open to female applicants only as being female is deemed to be a genuine occupational qualification under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply for the role of Female Support Worker, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Support Worker, Mental Health Support Worker, Social Worker, Mental Health Worker, Healthcare Assistant, Care Assistant, or Care Worker. 

Refreshed on: 22 May 2020
Closed date: 01 June 2020
Job ref: HKWFK0106/PK-HL-CC
Tags: Social Care/Development