Birmingham, West Midlands
£18,000 - £21,000 per year
Permanent, Full-time
Job description

Job description

 Job Title:    Recovery Coach

Location:  Grace Recovery, Pershore Road, Birmingham and other Changes UK properties as required

Salary:  Salary £18,000-£21,000 depending on experience

Accountable to:   Registered Manager


General Duties:


  • Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
  • Write review reports and other reports as necessary.
  • Involved in review meetings concerning Service Users.
  • Involved in setting up and implementing personal care plans for Service Users.
  • Involved in the assessment, triage, and admission of new Service Users.
  • Help new Service Users settle into the Service.
  • Assist Service Users with their detox.
  • Facilitate both one to one and group therapy for Service Users.
  • Ensure all client records, databases and logs are completed and up to date.
  • Assist in handling finances and record all transactions outlined in the company guidelines.
  • Assist with personal care with due regard to dignity, respect and privacy of the individual.
  • Have a clear understanding of all Service User risk and relapse indicators.
  • Assist in administering prescribed medication and keeping medication records up to date in line with company procedure.

 The focus of all interventions for Service Users will be:

  • Support Service Users to achieve and sustain full recovery.
  • Support desistance from crime, freedom from dependence and active citizenship.
  • Inspire healthier lives and wellbeing.
  • Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
  • Use evidenced based interventions based on best practice guidelines.
  • Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
  • Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.



  • Develop and maintain excellent working links/partnerships with referring agencies.
  • Provide recovery check ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
  • Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
  • Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
  • Help Service Users with skill development inside and outside the Detox/Recovery Academy.
  • Listen to Service Users, including their feelings about any difficulties they may be having.
  • Help Service Users to make informed choices.
  • Implement personal care plans set out for Service Users.
  • Communicate with other staff/volunteers about Service Users’ needs/activities.
  • Provide all aspects of personal care to residents.
  • Promote and support the physical, emotional and wellbeing of residents.
  • Encourage independence and self-belief.
  • Support residents at meal times, in accordance with their individual needs.
  • Ensure the environment is maintained to a high standard including shared areas.
  • Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
  • Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
  • Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
  • Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
  • Adhere to all company and local policies/procedures.
  • Develop positive professional relationships with residents, visitors and colleagues.



 In carrying out the above duties the post holder will:

  • Work across various sites across the region as required.
  • Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
  • Seek to improve personal performance, contribution, knowledge and skills.
  • Participate in appraisal, supervision and Learning & Development processes.
  • Keep abreast of developments in services, legislation and practice relevant to the client group.
  • Ensure the implementation of all Changes UK policies and procedures.
  • Contribute to maintaining safe systems of work and a safe environment.
  • Undertake other duties appropriate to the grade of the post.

 Special conditions of service

Shift Pattern:

7:00am – 15:00pm

14:00pm – 22:00pm

 37.5 hours per week including weekends

Holiday entitlement: 5.6 weeks holiday per year.  

Posted on: 06 April 2021
Closed date: 06 May 2021
Tags: Social Care/Development, Support Worker

The client requests no contact from agencies or media sales.