London, Greater London
£37,938.34 – £42,688.68 (Changing Faces’ policy is to offer posts at the first point on this scale )
Permanent, Full-time
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Changing Faces is looking for an experienced, qualified, innovative Service Manager to lead us through an exciting time in our Wellbeing Service.

Working closely with the Head of Wellbeing Service, the successful candidate will lead the development and implementation of our new clinical model and head up good practice and quality assurance across our range of wellbeing services to people affected by a visible difference. 

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. Changing Faces is committed to achieving greater staff diversity. We welcome applications from people from all sections of the community irrespective of race, gender, age, disability, sexual orientation, religion or belief. In line with our commitments to race equity, we are particularly seeking applications from people of colour/ people from BAME backgrounds. We actively encourage people with a visible difference to apply. We are also always open to conversations about flexible working. 

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, harassment, bullying and even hate crime. They experience lowered expectations in school, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing – we know one in three people with a visible difference feels depressed, sad or anxious because of how they look. 

Changing Faces provides unique practical, social and emotional support for children, young people and adults affected by visible difference, we challenge discrimination, and we campaign for a world that respects difference.  

Our Wellbeing services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with transitions such as starting school, university or work. We are going through an important period of change and development in the Wellbeing Services – both launching our national children and young people’s model and embarking on a revisioning and redefinition of our 1-1 and clinical model across the service. 

Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want. 

Salary range / benefits: £37,938.34 – £42,688.68 (Changing Faces’ policy is to offer posts at the first point on this scale / negotiable); 25 days basic holiday; 6% pension contribution 

Application method: Please download the attached Job Description and provide a full CV and a comprehensive supporting statement, with clear demonstration of how you meet each point of the person specification and job requirements. Please do let us know where you saw the role advertised too.

Closing date: 10am Monday 8th March 2021 

Interviews: Monday 15th and Tuesday 16th March 2021 

For more information, please visit the Changing Faces Website

More about Changing Faces
Changing Faces

Changing Faces is the UK’s leading charity for the 1.3 million people in the UK with a visible difference: a mark, scar or condition that... Read more

Posted on: 16 February 2021
Closed date: 08 March 2021
Tags: Advice, Information, Management

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