Jobs in Channel Islands
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
A fantastic opportunity for individuals with interest in bringing people together to join our team as a Partnerships Officer.
As a Partnerships Officer (PO) you will be responsible for providing support across our national partnership team. This team is responsible for developing and engaging our corporate, trust, school and individual supporters, helping Envision to grow with impact. This role will have a particular focus on the development of corporate partnerships which provide mentor teams to support our young people’s development and funding to support our own sustainability.
Working closely with the Director of People and Partnerships, Regional Managers, the Senior Partnerships Manager and another Partnerships Officer, you will provide research, administration, and business development across the wider team.
Key Responsibilities:
- Assist the Partnerships Team in meeting income targets from diverse donor sources.
- Research and grow potential supporters across various donor types.
- Manage partnership records and serve as the primary contact for inquiries.
- Provide administrative support to the wider team.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
- Experience of working collaboratively with internal and external colleagues, partners and stakeholders – communicating effectively through written and verbal communication
- Experience of working within a fundraising capacity or generating new business – including desk research and self-generating new leads
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
Please note, we are unable to support visa applications and therefore applicants must have the right to work in the UK.
We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Wednesday 10 April
Please note:
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application
The client requests no contact from agencies or media sales.
Location: Community based in Barnsley with some homeworking elements.
Hours: 21 per week (Salary will be Pro Rata'd)
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We have an amazing and rewarding opportunity to join us at the Alzheimer’s Society as a Dementia Adviser. This integral role is to join us in a Dementia Support pilot project, in collaboration with Barnsley Third Sector Dementia Alliance – organisations in Barnsley who are supporting people affected by dementia to live well in their local community. (Alzheimer’s Society, BIADS, Age UK Barnsley, Crossroads Care, Barnsley Carers Service, Butterflies). The pilot project started in October 2023 and will run until end March 2025.
This is a new and exciting role in supporting the development of a community-based information, advice and guidance service which will work alongside colleagues in Health and Social Care, including Barnsley Memory Assessment and Support Service, and be supported by members of the Third Sector Dementia Alliance, through the provision of wraparound care and support. This is a hugely important role in mapping out the future of services in Barnsley for people living with dementia.
The focus of this role is to identify and respond to the real time gaps in support for people with dementia and/or their families, carers and friends, at points of both pre and post diagnosis. This will involve the provision of practical and emotional support for individuals who would benefit from additional support, information and guidance at each stage of the diagnostic pathway.
The service manages a variety of support needs with referrals for people with differing dementia related needs. This service is open for referrals for younger people being diagnosed with dementia in addition to those people over 65 years of age.
Referrals may be to connect people into their local community for a range of access to support them – e.g. activities, information, day care. We will be providing prompt and effective person-centred solutions, working closely with Barnsley Third Sector Dementia Alliance Members.
You will be working alongside Dementia Adviser colleagues and the Service Manager, and involved in setting the parameters for the service, as we seek to identify needs of those being referred into the service and consider future needs of people affected by dementia in Barnsley.
You will:
- Manage referrals coming into the service via email and or telephone, following internal referral processes
- Work to tight deadlines for initial response and completion of support outcomes with our small but passionate team.
- Provide support on the telephone, online and face-to-face - in the persons home or out in the community across the Barnsley area.
- Support people to maintain their independence, improving their sense of well-being, and help them feel in more control of their lives.
- Build relationships with a range of local contacts and network with health and care professionals
- You will be delivering a Dementia Support one to one service, out in the community and working from home.
About you
We are looking for an individual with great time management and interpersonal skills, with an understanding of dementia and the needs of those living with dementia and their carers. An ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. Due to the nature of the service, experience of safeguarding would be beneficial.
You will;
- Have excellent communication skills as well as strong organisational skills in order to manage your caseload of clients effectively within tight deadlines.
- Be empathetic and non-judgmental in your approach with a commitment to equal opportunities.
- Be passionate about putting people living with dementia at the heart of everything you do, to make our service the best it can be
- Have a sound knowledge of IT systems.
- Have some experience of working with a wide variety of relevant agencies.
- Have the ability to work independently and as part of a remote working team.
- Have the means to travel independently across Barnsley.
Your personal statement in your application will help us to understand how your skills and experience make you perfect for the role and it is the key piece of information we use to shortlist, if you feel that you demonstrate the qualities outlined then please let us know how in your personal statement.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Reporting To: Kitchen Manager
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants, and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers. Last year, The Felix Kitchen made and distributed over 1.1 million meals to help people in need.
We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
We also have celebrity endorsement from Reece James, Phoebe Waller-Bridge, Gillian Anderson, Jack Whitehall, Stephen Fry, James May and many others.
Purpose of the Job
Your role as a Packing Assistant is to assist the Head of Packing with the smooth running of the packing area of Felix’s Kitchen and the correct packing, storing and distribution of all meals and components. You also assist the Senior Chefs in the smooth running of the kitchen.
You are responsible for maintaining the quality and standards of the kitchen and ensuring that all meals and/or components of meals are packed correctly.
You assist other staff and volunteers when they need help, ensuring the smooth running of the operation.
Please review our job portal for further details on the role, including job description.
Benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
Application procedure
Please apply via our recruitment portal.
To apply, please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. is uploaded correctly.
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We understand that certain groups (for example disabled people, women, and people from ethnic minorities) are less likely to apply to roles where they do not meet all of the criteria. For this reason, we actively encourage people to apply if they think they can do the role, even if they do not meet all of the requirements. We are also keen to encourage applications from those with identities that are currently underrepresented within the charity sector.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Supporter Marketing Assistant in our Supporter Fundraising & Engagement Team.
Would you like to join our award-winning organisation?
About the role
Are you looking for a role that gives you variety and tonnes of development opportunities in a fast-paced fundraising team? Then this is the role for you!
We have created this role to give support across all areas of our Supporter Fundraising and Engagement Team. One day you might be attending appeal creative ideation sessions, the next helping our supporters with queries by phone, and the next writing thank you letters for people who have pledged a Legacy gift in their will. You might be giving Marathon runners advice and fundraising tips in the morning and in the afternoon creating a template to share results of our most recent newsletter.
Experience of working in a fundraising team either in Supporter Care, Direct Marketing or Community and Events would be beneficial, but mostly we are looking for someone who is flexible and excited to learn and get involved in whatever comes their way.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please click
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Hear more about working at FfT from our incredible staff by clicking
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS check, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions).
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Expiry date: 02 May 2024 00:59
Working Hours: Full-time
Working Location: Stroud, GL10 2LQ
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?
At Hft, we are recruiting for a Business Support Officer to join our team. The Business Support Officer will be a lead for our Oxfordshire services, and will be based in Stroud, Gloucestershire. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential
Apart from a rewarding career, what\'s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
About you
You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.
Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
REF-212858
Contract Type: Permanent
Job Type: Full time, 37.5 hours per week, Monday to Friday (weekend & evening work may be required occasionally)
Salary: £23,400 per annum
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
Closing Date: 23-04-2024
Are you passionate about supporting mothers in custody and maintaining vital connections between them and their children?
We are seeking a dedicated and empathetic individual to join our team as a Family Support Co-ordinator for our Visiting Mums Project at Eastwood Park.
Key Responsibilities:
1.Supporting Welsh Mums: Provide comprehensive support to Welsh mothers within Eastwood Park, assisting them in maintaining relationships with their children during their time in custody.
2.Triage and Engagement: Conduct triage assessments for Welsh mothers upon entry into custody to identify their specific needs and engage them in our support services effectively.
3.Collaborative Approach: Work closely with our Visiting Mum community worker to ensure a collaborative and holistic approach to supporting mothers in custody and their children/families within the community.
4.Project Delivery: Successfully deliver on the Key Performance Indicators (KPIs) of the Visiting Mums Project, including timely reporting each month to track progress and outcomes.
About You:
To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service. You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.
You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all time, with high standards of personal integrity and accountability. You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
You may also have experience in the following: Family Liaison Officer, Parental Connection Coordinator, Maternal Support Advocate, Family Engagement Specialist, Parental Outreach Coordinator, Custodial Family Liaison Officer, Maternal Support Coordinator, Family Empowerment Facilitator, Parental Support Navigator, etc.
REF-212 833
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Hull St. Andrews team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs and covering letters will be anonymised by our recruitment system when you apply for a role at Age UK. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. We are trialling this functionality to strengthen our recruitment process and offer a fair, unbiased selection process.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Job Title: Retail Assistant
Region: National Memorial Arboretum
Contract: Temporary Position
Salary: £11.84 Per Hour
The Role
At the National Memorial Arboretum, we believe in building on potential. As a Retail Assistant your ability to, to work as part of the retail team, in supporting merchandising, processing deliveries, serving customers and maintaining high levels of presentation and customer service, could have a real impact on people’s lives.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a retail assistant you will be responsible for supporting the staff team and volunteer team to match peek trading patterns and events.
If successful, the main duties of your role will be:
• To provide consistently professional, first-class front facing communication and excellent standards of visitor care and customer service.
• To support the stock levels, delivery processing and merchandising standards to maintain effective and strong displays.
• To work to operational policy and procedures with regards to effective stock management.
• To guide and support the Retail volunteer team in delivering exceptional standards of customer services to all visitors and internal customers.
• To demonstrate a good working knowledge of the site and its operations.
• To respond positively and compassionately to all visitor feedback.
• To act as the first point of contact in a broad range of operational situations and tasks, taking responsibility for their resolution or escalating as appropriate.
• To act as an ambassador for the Arboretum, actively promoting the activities that generate spend. To help achieve organisational targets for income generation. To work with the Visitor Services and other teams to support new income generation initiatives.
• To operate a Retail Epos till, following till procedures and customer service standards including:
❖ Operating till points correctly and accurately.
❖ Handling cash and credit card payments in a secure and discrete manner.
❖ Ensuring all visitors are provided with accurate product information.
❖ Maximising sale opportunities
❖ Performing the end-of-day till cashing-up and reconciliation, on a shift basis and following all agreed cash handling processes.
• To work as part of a wider team within the NMA to deliver organisational objectives and demonstrate a flexible approach to working in team situations.
• Any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Head of Visitor Experience or Duty Manager.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR, 35 hours per week, any 5 from 7.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
· A desire to provide great customer service
· Enjoy and thrive in working in teams and with others
· Passionate about supporting the ongoing development of the Arboretum
· Come to work each day to be the best you can and to learn and develop
· An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.
It’s why we welcome applications from people with diverse backgrounds and experiences.
How to Apply
Please click ‘Apply Online’
Closing date for this role is: 14th April 2024
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Contract Type: Permanent
Contractual hours: 30 hours per week
Salary: £13 an hour
Our client is currently recruiting for a number of Cleaning Team Leaders to be based at our client. You will be responsible for overseeing a team of cleaners on a daily basis and to assist with cleaning as necessary. You will ensure a high level of cleanliness and hygiene throughout the College is maintained as part of a team. This will include but not limited to, classrooms, offices, boarding houses and bedrooms and their Sports Complex.
The roles will be for 30 hours per week working 5 over 7 days, 52 weeks a year. Flexibility is required. Whilst not exclusively, shifts of 06.00 to 12.00 and 09.00 to15.00 with some evenings and weekends required. Any additional hours will be claimed as overtime at standard rate.
Applications will be reviewed on receipt so early applications are encouraged. This vacancy will close on Monday 15th April. Our client reserves the right to close this vacancy at any time.
This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are ‘spent’ unless they are ‘protected’ under the DBS filtering rules) in order to assess their suitability to work with children.
Our client exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.
You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview.
You may also have experience in the following: Cleaner, Cleaning Operative, Cleaning Assistant, Cleaning Supervisor, Equipment Cleaner, Equipment Cleaning, Commercial Cleaner, Housekeeping Assistant, Housekeeper, Hospitality Assistant, etc.
REF-212 820
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Fixed-term, maternity cover up to 30 June 2025
Travel: Occasional travel to meetings and events
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an Administrator to join our UK Service delivery team in Scotland to cover maternity leave. We support people of all ages by delivering peer support, and we educate and train health professionals to better understand arthritis and engage with our research. We are leaders in influencing governments to promote the importance of arthritis and enable change across our health and social care systems.
About the role
This role supports service delivery in Scotland, within our Services and Influencing Directorate. Service and Influencing delivers impact and change for people with arthritis through our support services of a helpline, online community and other digital tools, to our community delivery across our four nations so that people can connect and learn the tools to self-management and keep active.
This role’s purpose is to deliver high quality and efficient administrative support to the Scotland Delivery team and to work alongside colleagues to support the delivery of their activities effectively.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of providing administrative support to a varied team, with experience gained through relevant work or life experience.
- Well organised and able to plan workload, using initiative to work proactively and able to work independently and with a wider team.
- Excellent verbal and written communication skills, and great people skills with ability to manage calls and communications confidentially and with tact and empathy for people with arthritis.
- Excellent working knowledge and experience of using Microsoft Office Suite, including Word, Excel, PowerPoint and digital working skills including experience of using databases.
- A good understanding of the importance of Data Protection.
- Working to high levels of accuracy and with excellent attention to detail, maintaining up to date numerical data.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: 18 or 19 April, in person, at the Glasgow office
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Young Enterprise works directly with young people, teachers, volunteers and influencers to build a successful and sustainable future for all young people. As a youth focused Charity, we take pride in creating opportunities and experiences which support young people in discovering who they are and the talents they hold.
The Team
This is a fantastic opportunity to join a dynamic, progressive people centred HR Team. As a HR Team we are passionate about equality, creating an environment where each person can thrive, contribute and grow as a professional. The HR Administrator role is positioned as a key contributor to the HR Strategy and daily operations, working closely with experienced HR Professionals.
The Role
This is an ideal opportunity for someone looking to develop their HR expertise and HR practitioner style within a fast-paced innovative team. We are looking for an energetic, proactive, skilled HR administrator to join the HR Team on a permanent basis. There will be a big focus on your long-term development journey within the HR field, ensuring your knowledge and skills are consistently evolving.
The primary purpose of the role is to assist the Head of Human Resources (HoHR) and HR Business Partner in providing a comprehensive HR administrative service which touches all areas of the business.
- The HR Administrator will act as the first port of call to employees and external partners for all HR related queries.
- Carrying out general administrative tasks; responding to queries, contractual terms, recruitment paperwork and starter packs, referencing, maternity and managing the HR email inbox.
- Carrying out generalist administrative tasks for the HR Department, for example, responding to queries, devising standard Human Resources documents and letters and managing the HR email inbox.
- Demonstrating a good base knowledge and understanding of current employment law to ensure all administration tasks are completed compliantly.
- Ensuring that all payroll instructions are prepared and logged in time for the monthly payroll sign off and submitted to the Finance & Payroll Manager, for example; contractual variations, new starters, leavers, contractual benefits and staff benefits.
- Co-ordinating end to end HR recruitment processes, including Disclosure & Barring Service (DBS) check processing as required.
- Providing an effective Human Resources administration service relating to the employment lifecycle; recruitment, onboarding, leavers and exit interviews.
- Acting as systems administrator for Breathe, configuring the system as required, controlling all user access, managing data flows in and out of the system and ensuring accuracy and data protection compliance and liaising with Breathe to troubleshoot queries as required.
- Ensuring the Breathe HR Database accurately reflects current staff population. This includes inputting starters and leavers, contractual amendments, change of details, annual leave and recording of sicknesses and other leave.
- To Provide HR data and reporting as requested.
- Ensure HR policy and procedures suit remain up to date and accessible to the wider business via central HR folders.
- Direct Employees and Leaders to the relevant HR policies and procedures upon enquiry.
Skills & Experience
- Proven experience as a HR administrator or HR assistant.
- CIPD qualification or HR Certification is desirable or relevant HR experience.
- An understanding of HR processes and systems.
- Understanding HR software systems, like Breathe.
- Computer literate with programmes such as word, excel, etc.
- Good/current understanding of UK employment laws.
- Organisational skills and ability to prioritise.
- Good interpersonal and communication skills.
- An ability to deal with confidential information and maintain confidentiality is essential.
- The ability to work independently and problem solve and to be able to work well under pressure to required deadlines.
- Good organisational ability.
- Personal resilience and the capacity to work effectively and stay calm under pressure are essential.
- Ability to deal tactfully and professionally with colleagues is essential.
- Attention to detail and accuracy.
Qualifications
- Right to work in the UK
- Provide two professional references
Why work for us?
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks (pro-rata) plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a Home working or Hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by Thursday 11th April. Applications without a cover letter will not be considered.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Volunteer Team Leader to join our team. You will join us working 21 hours per week on a permanent basis and will be based at our Belfast site. In return you will receive a salary of up to £15,459.37 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Volunteer Team Leader:
As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of volunteer activities within the centre and the local community, in all aspects of your work.
What we’re looking for in our Volunteer Team Leader:
- A full, manual driving license is essential
- proven team leader/supervisory experience of both employees and volunteers
- good organisational skills
- ability to work as part of a team whilst also being able to work on own initiative accurately and under pressure
- understanding of volunteer management
What we can offer you:
- salary of up to £15,459.37 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 03 April 2024
Interview date: w/c 16 April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
ABOUT THE ROLE
We have a new service based in Lewisham, we are looking for a specialist to join the team as a Substance Misuse/Dual Diagnosis Worker. You will be based within our SLaM Independent Community Rehabilitation Service which runs 24 hours a day. It provides specialist enhanced rehabilitation support to adults typically aged between 18 and 65 who are diagnoses with severe and enduring mental health needs, who would benefit from an intensive rehabilitation and recovery-focused approach. We provide accommodation and support across two sites in Catford.
In this role, you will work as part of a multi-disciplinary team to achieve improved outcomes. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will work to the long term support needs of our residents and work towards facilitating improved outcomes.
Shift Pattern: This role is part time 22.5 hours per week which could range 09:00- 17:00 or 14:00 - 22:00
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
This role is perfect for someone who is driven to provide high quality, effective and person-centred support to others. We are passionate about what we do and welcome the same drive, values, and interest in performing in our field. We are looking for someone who has a trauma-informed approach in everything they do, who thrives when working as part of a team, be effective at communicating, and able to build long-term purposeful relationships.
Initiative, adaptability, and proactiveness will be essential in this role, being able to follow processes and policies and resolve any challenges face on.
If you are compassionate, supportive and empowering to others do keep reading!
OVERVIEW OF KEY RESPONSIBILITIES
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet resident/participant needs.
Include appropriate substance misuse interventions within support plans for those with co-occurring substance dependence and mental health need devising systematic plans for care; implementing this plan; coordinating the input of others and evaluating effectiveness. - Undertake joint holistic assessments and risk assessments with residents/participants to help determine service and support needs and identify where these can be met. Provide outcome-based support measured against goals, recovery, and achievements.
- Encourage residents/participants to identify and define their own goals and work towards being resilient and independent as possible, support with reducing reliance on clinical interventions and hospitalisations.
- Promote active involvement of those with substance dependency and dual diagnosis, assist residents/participants to identify their own strengths, personal interests and goals and support them to access and participate in activities of their choice.
- Undertake time-limited, SMART, and a range of evidence-based interventions such as 1-1’s, including harm minimisation, increasing awareness and motivation through stages of change and relapse prevention.
- Support in creating and maintaining a welcoming, psychologically informed home environment for residents/participants, ensuring a continuous focus on safety, health, and wellbeing.
- Positively promote and support connections with local communities and boroughs of SIG’s services and liaise with other teams to maintain and share knowledge and links to support people to access resources which include print, personal and digital.
- Develop community links and liaise regularly with a range of agencies and individuals across voluntary and third sector services in the community including but not limited to; drug and alcohol services, supported employment schemes, gyms and healthy living programmes, recovery colleges, and benefits and advice agencies.
- Act as a role model for staff of all disciplines and grades working with people with co-occurring mental health, alcohol and/or drug problems.
- Share knowledge and skills to help enhance awareness around dual diagnosis and best practice, challenges, and services available with other services of Social Interest Group.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Knowledge, understanding and experience of working with people of complex backgrounds. Ideally ex-offenders, those with enduring mental health, substance misuse and challenging behaviours
- Experience of assessing needs and strengths, and supporting people with dual diagnosis and complex needs
- Previous experience in a similar role, providing holistic assessments and support for people experiencing mental illness who use substances
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Able to recognise ill health and additional support and need for interventions
- Knowledge of the interactions between mental health problems and drug and alcohol use and the issues facing people trying to stabilise their situation
- Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation
- Ability to engage those who may be hard to reach, able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Experience in delivering training in motivational interviewing, Cognitive Behavioural Theory informed approaches and other relevant recovery models
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.