Ellesmere Port, Cheshire West and Chester
£24,982 - £27,041 per year
Permanent, Full-time
Job description

Everyone at Chapter has a role to play in communications and the charity has significantly invested in its communications functions over the last year, including a re-brand, new communications strategy and establishing an internal communication working group. As Communications Officer, you will support the organisation to take forward its brand identity and strategic ambitions, by co-ordinating communication outputs and assessing impact. You will work closely with staff, volunteers and service users to create and share impactful communications to a wide range of audiences. You'll be making an impact on positive mental health in the workplace, and all the way through, and by supporting our service users with engaging and inspiring content that makes a difference.

Key Responsibilities

• Work within the Marketing Team to deliver Chapter’s Marketing & Communication Strategy

• Research, develop and create compelling content across all our communications channels including our website, blogs, video, social media and newsletters

• Manage and develop mailing lists and regular newsletters using Mailchimp

• Apply design skills to produce creative assets that support Chapter’s communication aims and reflect Chapter’s brand

• Support projects to communicate effectively with stakeholders – including campaigns, events and disseminating reports

• Support the development of Chapter’s branding, image and persona in line with Chapter’s strategic plan and marketing strategy

• Attend networking, exhibitions and other events to promote Chapter’s work and services to potential clients and partners

• Supervise and support marketing and communication assistants and volunteers

. Foster relationships with journalists to ensure maximum impact and triage press enquiries

• Work in accordance with all policies and procedures of Chapter, in particular health and safety, information governance and safeguarding

• Undergo regular supervision and an annual appraisal in line with Chapter's HR policies and procedures

• Commit to your own personal training development and attend minimum training and development activities as required

• Ensure that all communication and marketing activities embody Chapter’s values

• Support and work collaboratively with other team members of the marketing and communication team, and Chapter’s wider team

You will have experience of:

• Working in a marketing or communications role

• Using analytics and evaluation tools to analyse behaviour and engagement through communication channels • Search engine optimisation

• Developing and maintaining a mailing list and newsletter

• Editing websites, with experience using WordPress or similar content management platforms

• Using Adobe Creative Cloud to make branded content

• Using Microsoft 365 applications, platforms and technologies

• Using social media platforms including LinkedIn, Twitter, Facebook, Instagram and Hootsuite to engage audiences with meaningful content

• Using reporting tools and analytics to assess impact of campaigns

Benefits of working for Chapter Mental Health

• Flexible working whenever possible

• Training & Development tailored to you

• An incredibly supportive, 'can-do' team

• Access to mental health training

• Wellbeing away days to boost your own mental health

• Opportunities to get hands-on with local projects that make a difference

More about Chapter Mental Health
Chapter Mental Health

Chapter is dedicated to improving the lives of people experiencing mental ill-health

Our vision is for communities where mental ill-h... Read more

Refreshed on: 16 June 2021
Closed date: 30 June 2021
Tags: Communications, PR, Marketing