Chapter are seeking an experienced, highly motivated and strategically minded individual to become our Operations Manager. We are looking for someone who is experienced in a senior management role to ensure the smooth running and ongoing development of the organisation.
Due to the growing demand for our services, Chapter are seeking an Operations Manager to oversee its day-to-day operations. You will form part of a senior management team reporting directly to the CEO and be responsible for ensuring Chapter’s services, projects and activities operate to a high standard and in line with operational procedures.
The Operations Manager is responsible for ensuring effective delivery of Chapter’s services, supporting and managing staff teams in line with Chapter’s strategic plan and service outputs. The role requires experience and knowledge in charity activity and mental health services, including service design and co-production.
Ideally, but not essentially you will be experienced in leading change management with an understanding of continuous improvement concepts. You will have experience of mobilising new services and a proven ability to mobilise teams of paid staff and volunteers. Additionally, you will be responsible for the HR function across the organisation, taking an active role in recruitment, onboarding, contract changes, appraisals and performance management.
As a member of the senior management team, you will need to work effectively with the Board of Trustees and the CEO to develop strategies, policies and processes for the organisation. You will deputise for the CEO in their absence and provide capacity at a strategic level to ensure that Chapter is a leading mental health charity across Cheshire.
We have a strong commitment to promote equality and equal opportunities. We encourage applications from people of all backgrounds and welcome applications from people with lived experience of mental ill-health.
Visit our website to download an application pack. Closing date for applications is Sunday 21st March 2021.
Interviews will be held on Monday 29th March 2021. Due to current Government restrictions, it is likely that initial interviews will take place virtually.
The client requests no contact from agencies or media sales.