Jobs for the Charity Support sector

JOB DESCRIPTION
Fundraising and supporter engagement

• Engage and support individuals, communities and local businesses to fundraise for Duchenne UK, providing outstanding stewardship and care throughout their journey.
• Recruit participants for both ‘run your own’ and third-party challenge events (runs, cycles, walks, skydives, etc.), developing long-term relationships with supporters – including families directly connected to the Duchenne community.
• Manage and grow Duchenne UK’s community fundraising programme, including in-memory giving, birthday fundraisers, and local community initiatives.
• Respond promptly to fundraising enquiries and proactively inspire new audiences to get involved.
• Project-manage a calendar of third-party challenge events, overseeing logistics, communications, and participant stewardship from sign-up through to completion.
• Identify and develop new community and virtual event opportunities to grow income and reach new audiences.
• Recruit, support, and motivate volunteers to assist with events and community fundraising activity.
• Work with the communications team to promote events and community fundraising across digital channels and social media.
• Identify and cultivate supporters with potential for deeper engagement or major giving.
• Represent Duchenne UK at events, community gatherings, and external meetings to raise awareness of the charity’s work 

Internal processes and support

• Track supporter activity and income, monitoring performance against agreed KPIs and reporting regularly to the Director of Income Generation
• Collaborate with the Communications team? To develop compelling fundraising toolkits, resources, and materials to empower supporters to fundraise effectively.
• Lead on CRM database management for community and events fundraising, maintaining accurate and up-to-date supporter records, ensuring GDPR compliance, and developing processes that improve data quality across the team.
• Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.

PERSON SPECIFICATION
Essential experience:

• At least 2 years’ experience in a fundraising, events, or community engagement role within the charity sector.
• A proven track record of meeting income targets and growing a supporter base.
• Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and local businesses.
• Experience recruiting, supporting, and motivating volunteers.

Essential skills and attributes:

• Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.
• Strong organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Confident using a CRM database and Microsoft Office suite; experience with online fundraising platforms (e.g. JustGiving, Enthuse).
• Understanding of UK charity law, GDPR, and Fundraising Regulator best practice.
• A proactive, creative, and solutions-focused approach to fundraising.
• A genuine empathy with Duchenne UK’s mission and the communities we serve.

Desirable experience:

• Experience in a health, rare disease, or neurodisability charity.
• Experience managing third-party or mass participation challenge events.

Desirable skills:

• Experience using social media for fundraising promotion and community building.
• Familiarity with GDPR compliance in a fundraising context.

Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION

The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.

Key internal relationships include the Head of Supporter Engagement and the Fundraising Management team.

The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter Engagement activities.

The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.

The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.

ABOUT YOU

You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.

You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.

The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.

Please refer to the job description for more information on this role. 

Please note - we are only accepting direct applications for this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Accountable to:  Head of Fundraising and Communications  

Responsible for:  No line management responsibility 

Hours:  22.5 hours per week (with occasional evening and weekend hours) 

Salary:  £25,500 (pro rata equivalent to £15,300 for 22.5 hours a week) 

Location:  Baca office, Loughborough. Occasional travel in Leicestershire and Cambridge may be required.

Help Change Young Lives 

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives. 

We are looking for a Fundraising, Engagement and Communications Administrator to join our team and play a key role in supporting our fundraising activities and sharing our impact. 

About the Role 

This varied role sits at the heart of our fundraising and communications work. You will help deliver excellent supporter care, manage key systems, and create engaging content that inspires our community. 

Key Responsibilities 

• Deliver outstanding supporter stewardship for donors and volunteers 

• Manage fundraising enquiries and maintain CRM records 

• Administer donations and support fundraising events 

• Produce fundraising reports 

• Create and schedule social media content 

• Develop engaging communications using tools like Canva 

• Gather and share stories that highlight Baca’s impact 

• Ensure compliance with data protection and fundraising regulations 

About You 

• Passionate about supporting vulnerable young people 

• Highly organised with strong admin skills 

• A confident communicator with excellent attention to detail 

• Comfortable using CRM systems and social media platforms 

• Proactive, collaborative, and eager to learn 

A second language is welcome but not essential. 

What We Offer 

• The chance to make a meaningful difference 

• A supportive, values-driven team 

• Flexible, part-time working 

• 33 days’ holiday (pro rata), pension, wellbeing support, and more 

Apply Now 

If you’re motivated to make a real impact in the lives of young asylum seekers, we’d love to hear from you. 

Please note: You must have the right to work in the UK. 

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.  

Fundraising Officer

Join an international animal welfare organisation, offering care and protection to donkeys worldwide. 

We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department.

Position: Fundraising Officer (internally known as Major Gifts Officer)

Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £31,431per annum

Contract: Permanent

Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance.

Your principal duties and responsibilities will include:

• Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. 
• Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts.
• Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. 
• Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships.
• Researching current and potential major and mid-value donors to enable a donor-centric approach.
• Delivering and reporting on agreed development and stewardship projects, fundraising targets.
• Maintaining accurate and up-to-date donor information on our CRM system.

About You

We are looking for someone with:

• Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment.
• Strong project management skills, with the ability to plan, organise, and prioritise workloads.
• Excellent written and verbal communication skills.
• Strong data management skills, and experience of working with databases or CRM systems.
• Experience of managing multiple priorities and meeting deadlines.
• Able to support the planning and delivery of activities or events, including administrative and logistical coordination.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service.
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Cambridgeshire Community Foundation aims to deliver a successful grant-making programme that encourages strong applications from voluntary groups and charities, critically assesses them and makes recommendations to donors to distribute funds. As Grants Officer you will play a pivotal role in the programme team – assisting with marketing, planning, delivering and reporting on our grant-making programme to ensure targets are met.

Cambridgeshire Community Foundation is the charity for Cambridgeshire, working towards a better quality of life for people across the county. We identify the most critical needs of local communities, raise funds and award grants to non-profit organisations that make a big impact in addressing those needs. Working at Cambridgeshire Community Foundation is an opportunity to make a lasting difference in Cambridgeshire and be part of shaping a better future for the local community.

Hybrid (with travel to London as required)

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury.

Key responsibilities include:

• Driving the acquisition of new supporters and maximising lifetime value
• Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
• Growing regular giving, cash donations and gaming income streams
• Reactivating lapsed supporters and improving conversion journeys
• Creating compelling onboarding and supporter experiences
• Supporting retention activity including appeals and newsletters

You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.

✅ What We’re Looking For

• Proven experience in individual giving, fundraising or direct marketing
• Strong track record of delivering successful acquisition campaigns
• Creative, strategic thinker with a results-driven mindset
• Confident managing multiple campaigns and channels
• Passion for supporter experience and long-term relationship building

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Philanthropy Fundraising Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Philanthropy is a core pillar of Acorns income strategy, delivering transformational income through Major Donors, high-level Family Trusts and Foundations, alongside our Celebrity Ambassador Programme. Acorns Children’s Hospice is seeking a Philanthropy Manager to identify, cultivate and steward a portfolio of high-value supporters, delivering agreed income targets and building long-term, values-led relationships.

Working closely with colleagues across Fundraising and the wider organisation, the postholder will develop and deliver tailored relationship plans that inspire significant philanthropic investment in Acorns work and demonstrate the impact of donors’ support.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Philanthropy Manager, you will:

• Manage a portfolio of existing and prospective high-value supporters, taking time to understand their motivations, interests and capacity to give
• Shape and drive new business activity to secure new high-value prospects and strengthen the philanthropy pipeline
• Develop compelling, high-quality proposals, cases for support and tailored communications that clearly articulate Acorns impact and funding priorities
• Deliver an exceptional donor experience and stewardship journey, ensuring supporters feel valued, informed and inspired
• Feed into pipelines, budgets and forecasts, providing regular reporting on activity, performance against targets and KPIs

About You

• Proven experience of securing major gifts at five-figure level or above
• Demonstrable success in developing and stewarding high-value donor relationships
• Experience of prospect research, pipeline management and delivering against income targets
• Experience of writing compelling, emotive proposals and impact reports
• Experience of managing budgets and forecasting income
• Ability to travel independently across the Acorns region

What We Offer 

• £40,000 per annum, plus car allowance (£3,192)
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held week commencing 6 July

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

The purpose of this role is to develop incredible relationships with new and existing fundraising supporters within your region helping them to network, influence and fundraise to have a significant impact on the work of the charity. Through your network and creating new opportunities you will increase income in your region across multiple income streams including Education, Individuals, In Memory Supporters and Community Organisations.

To be successful in this role you will: 

• Have previous experience in income generation – leading and inspiring networks in order to generate long term income and partnerships 

• Be self-motivated, independent, and target-driven 

• Possess a natural confidence in talking to people and encouraging their support.

• Have excellent communication and relationship building skills - be friendly, approachable, inspiring and engaging 

• Full clean driving license, with access to a car 

Principle Responsibilities  

• Proactively recruit high-calibre supporters, volunteers, and community groups, inspiring and leading these networks to generate sustainable income

• Manage a portfolio of regional donors, ensuring excellent stewardship and long-term engagement. Enabling supporters to maximise their fundraising potential 

• Monitor and report on income, expenditure, and key performance indicators, including volunteer recruitment and event registrations, managing an income budget of approximately £600k PA.

• Deliver presentations and pitches to schools, community organisations, and businesses. 

• Act as “the face of BWCHC” within your region, developing and acquiring meaningful, long-term relationships

• Grow and strengthen volunteer and ambassador programmes in line with charity processes and procedures. Enhance fundraising volunteers’ skills to act on behalf of the Charity 

• Spend at least 50% of your time working within your region. Plan effectively, develop fundraising products, and collaborate with colleagues across departments to ensure excellent donor stewardship. 

• Maintain strong communication and collaboration across the fundraising department and hospital, balancing relationships effectively while working remotely. 

• Drive the regional fundraising strategy with energy and creativity, identifying and nurturing long-term supporter relationships to secure sustainable fundraising and volunteering opportunities. 

• To be part of a project or appeal working group, such as Christmas, In Memory Fundraising or Facebook Challenges ensuring all information is shared across the team

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

What’s the job?

We’re looking for someone to join us as our Learning and Networks Manager at Funders Together.

Funders Together is a cross-sector funding infrastructure organisation bringing together strategic initiatives that improve how funding supports communities to shape a better future.

We are entering an exciting new phase as we bring together a growing family of initiatives focused on improving funding practice across civil society. These include London Funders, the cross-sector membership network for funders across the capital; Collaboration Circle, a platform for collaborative and participatory funding programmes; 360Giving, which supports organisations to publish and use open grants data; and the Place-Based Giving resource hub, which supports collaborative funding rooted in place and community.

As Learning and Networks Manager, you will play a central role in engaging funders, partners, and stakeholders, and delivering learning that helps shape future practice across Funders Together and the wider funding ecosystem.

This is an exciting point to join the organisation as we invest further in learning and our networks as a core part of our mission. Building on strong existing networks and well-established learning programmes, you will help strengthen and evolve our work for the future.

We’re looking for someone who thrives on learning, collaboration, and turning insight into action. You will enjoy building relationships, connecting people and ideas, and creating spaces where learning can lead to positive change in funding and outcomes for communities.

So who are we?

Funders Together is a charity focused on improving how funding supports communities and civil society to positively shape the world.

Our work centres on strengthening the effectiveness, fairness and impact of funding systems by championing practice rooted in equity, trust and collaboration. We work across the funding ecosystem, with partners in the public, private and third sectors, to support organisations to learn together, share insight and develop approaches that lead to stronger outcomes for communities. We bring together a growing family of initiatives and organisations working across the funding landscape.

Across our work, Funders Together connects funders, supports collaborative funding initiatives, develops insights informed by shared data, and creates space for mutual learning and joint action.

Who are we looking for?

We are looking for a proactive and collaborative individual with strong experience of facilitating and convening learning spaces, and using the insights generated to inform and influence change.

The ideal candidate will be someone who has shaped and delivered learning programmes in a range of settings. They will be able to create a positive learning culture, and confidently design learning spaces and networks which can bring an audience together over different learning goals. They will be highly organised, a skilled facilitator, and able to translate learning into tangible actions. Importantly, they thrive in creating relational ways of working, and are curious and confident to try and test new ideas. They will enjoy working in a dynamic environment where priorities evolve and where good systems and coordination help ensure activity is delivered effectively.

The successful candidate will be comfortable working as part of a small and agile team, taking initiative in their work and contributing to continuous improvement in how we design and deliver learning across Funders Together.

A strong commitment to collaboration, equity, diversity and systemic change is essential, alongside a shared belief in the value of diverse lived experience in strengthening our work and impact.

We're proud of the diversity and vibrancy of our communities, and work to champion equity and justice in all that we do. We are actively working to ensure our staff team reflects the communities we serve and warmly welcome applications from people from Black and racially minoritised communities, people who identify as LGBTQ+, and people with disabilities, recognising that diverse lived experience strengthens our work and impact.

What can we offer?

We are a small, and growing organisation with big ambitions. And we can’t achieve those without our staff team. That’s why we work hard to create a positive work environment for all employees, where everybody can learn, thrive and deliver their best. 

We believe that a staff culture rooted in inclusion, equity and wellbeing helps create a stronger, healthier and more productive team. Our working week is 32 hours FTE which enables staff to work a four day week (4 Day Week Foundation accredited) alongside other more flexible work patterns. We also operate a hybrid working model, with staff spending around 60% of their time in the office to support collaboration and connection. This approach reflects our commitment to wellbeing and personal growth while ensuring we have the time and space to deliver our work effectively.

From the first day of employment you will be entitled to Health Cover as part of our staff benefits package. On completion of your probation period, you’ll also be able to access our other employee benefits including our Cycle2Work scheme, Life Insurance and mobile months together with volunteering days and a generous annual leave allowance. We’re also an accredited Living Pension Employer and offer a generous pension scheme (employer’s contribution of 10% of your salary). You can read more about our benefits here.

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

Working across multiple income streams, the postholder will support the development and delivery of high-impact fundraising campaigns, compelling cases for support, and meaningful donor communications. With a strong focus on Regular Giving growth and supporter stewardship, the role plays an important part in strengthening long-term financial sustainability.

This is a proactive role requiring strong content development skills, attention to insight and performance, and the ability to contribute to continuous improvement in fundraising systems and processes.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

For further information and full JD please refer to the attachment below. 

#Fundraising #Fundraising Planning # Fundraising officer #Funding  #Fundraising oppurtunities 

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

Individual Giving & Supporter Experience Officer

Salary : £28,500 per annum to £310000 per annum depending on experience. 
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered) 
Location: Hatfield / Hybrid 

About us

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.

About the Role

We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.

This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.

The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.

The Difference You’ll Make

In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.

You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.

Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.

What You’ll Be Doing

You’ll have a varied and creative role, including:

• Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
• Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
• Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
• Creating and improving supporter journeys to enhance engagement and long-term support
• Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
• Monitoring performance, reporting on income and identifying opportunities for growth
• Supporting the delivery of seasonal campaigns and fundraising appeals
• Collaborating with colleagues to ensure consistent messaging and impactful storytelling
• Working with digital colleagues to maximise online engagement
• Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)

• Supporting wider fundraising activity and contributing ideas for continuous improvement

 What We’re Looking For

We’re keen to hear from people who are:

• Passionate about making a difference and motivated to support a meaningful cause
• Skilled at building relationships and engaging people from diverse backgrounds
• Creative and confident communicators, both written and verbal
• Comfortable using data and insight to inform decisions and improve outcomes
• Organised and able to manage multiple priorities and deadlines
• Positive, proactive and solutions-focused, with a “can do” attitude
• Committed to inclusive, respectful and ethical practice

You’ll also bring:

• Experience or understanding of fundraising, supporter engagement or communications
• Experience using a CRM system and digital tools (e.g. Mailchimp)
• Strong IT skills (Word, Excel, Outlook and reporting tools)

Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.

What We Offer

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 19th June 2026

Interviews planned for 30th June and 1st July 2026

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

An introduction from our Head of Fundraising

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential.

We are seeking to recruit an experienced Trusts and Foundations Manager to lead and grow income from charitable trusts, foundations and grant-making bodies. This is a pivotal role within the fundraising team, responsible for developing and delivering a successful trusts and foundations income stream to support Villiers Park's programmes and ambitious ‘Beyond Barriers’ growth strategy.

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve.

As Trusts and Foundations Manager, you will be part of a supportive fundraising team (based in our Cambridge office) and will work closely with dedicated and welcoming colleagues from across the organisation including our Communications Manager, Finance Manager, Programmes Team, Senior Leadership Team and Trustees. I hope that you will be inspired to apply for the role and look forward to hearing from you.

Melody Brooker

Head of Fundraising

About the role

Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts and Foundations Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve. Our established portfolio offers a unique opportunity for an experienced Trusts and Foundations Manager to steward relationships and meet with funders across our hubs, to see our work in action.

The successful candidate will be joining the team at an exciting time for Villiers Park. We have five thriving regional hubs cross the UK, and an evidence-based approach that makes a proven impact on young people’s lives. Our Beyond Barriers strategy is focused on further scaling our work to substantially increase our impact across the country by 2030.

As the Trusts and Foundations Manager, you will have the opportunity to work with colleagues from across the organisation, from Progression Coaches who work directly in and with our school partners to members of the Senior Leadership Team and Trustees. You will be part of a small fundraising team so working well in a team, and being flexible to support others, is essential. You will build mutually trusting relationships with colleagues and funders and balance tenacity with empathy.

Key responsibilities

• Prepare and write compelling applications to charitable trusts and foundations who have the capacity to make five and six figure gifts towards the charity’s work.
• Prepare and submit scheduled applications and reports to current funders, ensuring that we hit deadlines and develop relationships with the trusts and foundations currently supporting Villiers Park.
• In collaboration with the Senior Leadership team, and colleagues in Fundraising and Communications, create engaging and accurate reports to current funders that share the impact of their support, including trusts, major donors and university partners.
• Work with colleagues in the Fundraising team to develop and implement targeted stewardship strategies that bring current donors closer to our work.
• Identify new prospects and propose engagement and cultivation strategies.
• With the Head of Fundraising and Chief Executive, develop the trusts and philanthropic strategy to support the organisation’s 'Beyond Barriers’ strategic growth plan.
• Work closely with the Fundraising Operations and Data Manager to prepare pipeline reports to inform budgeting and forecasting.
• Support the Head of Fundraising to identify and develop fundraising channels, including family trusts, corporate foundations and legacy giving.
• Ensure compliance with Villiers Park’s safeguarding and data protection policies, and with the charity’s gift acceptance and fundraising policies and processes.

This list is not exhaustive, and the post-holder may be required to undertake other tasks relevant to the role and within their capability.

Essential skills and experience:

• Passionate about supporting young people from under-represented backgrounds.
• Experience of successfully building relationships with charitable trusts and securing five and six figure gifts.
• Excellent written communication skills and attention to detail.
• Strong ability to cultivate relationships with internal and external stakeholders.
• Excellent planning and organisational skills.
• Ability to work autonomously and on own initiative.
• Good understanding of financial information and ability to communicate this effectively.
• A team player, who is personable, curious and empathetic.
• A commitment to learning and professional development.
• An understanding of current fundraising trends and connected with relevant fundraising networks.

Desirable skills and experience:

• Experience of fundraising for an educational or social mobility charity.
• Experience of securing multi-year six figure gifts.
• Interest in extending fundraising knowledge and experience, to include major donors, legacies and university partnerships.

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies.

Safeguarding:

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation. All employees and volunteers will also agree to undergo a Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.