Charity Fundraiser Jobs
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider Part time: minimum 30 hours pw)
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.
Closing date: Sunday 19 May 2024
Interviews will be held between 22-31 May 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic, enthusiastic and entrepreneurial individual to help develop and grow our networks of supporters in the West Midlands.
Ideally, you will be a warm and friendly communicator, and have experience of working in a relationship fundraising role, with experience of recruiting and engaging new supporters and volunteers and cultivating existing relationships through events and community outreach activity.
You will have genuine drive and innovative approach to fundraising engagement, to deliver results and your exceptional communication skills will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference.
Reporting into the community, events fundraising manager, you will be responsible for creating and maintaining valuable lifetime relationships with individuals and organisations, and volunteers developing new opportunities, and maximise engagement in existing products.
This is a great opportunity to play a key part in developing and delivering fundraising growth for an underrepresented charity with a compelling cause and strong ambitions to deliver more for kidney patients sooner.
In this role, you will utilise new and emerging technologies to communicate with both supporters and colleagues through various channels.
The role will involve travel when necessary to events, support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Community Fundraiser, Events Fundraising Officer, Community Engagement Officer, Community and Events Relationship Fundraiser, Fundraising Coordinator, Fundraising and Outreach Coordinator, Special Events Coordinator, Community Partnerships Manager, Community Fundraiser, Events Fundraiser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
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Department: Client Services
Contract type: Full time - Hybrid office and working from home
Contract hours: 37.5 hours per week (Monday to Friday)
Reports to: Client Services Director
Line reports: None
Salary: £29,000
About You:
The Client Services team is looking for an account executive to build and manage relationships with clients and help them to deliver exceptional supporter-led fundraising. You will be an experienced account executive or account manager working with outsourced business processes for a minimum of 2 years.
You will need to have strong organisation and communication skills, experience of managing workflows, and a high level of emotional intelligence. You’ll also need an eye for detail; be able to meet deadlines; have excellent written skills; and be a great communicator and able to form relationships with staff and clients. It’ll help if you’re technically savvy and able to keep on top of our clients’ needs.
The Role:
Return Fundraising was founded in 2015 with a clear mission: to bring together professional charity and agency fundraisers to improve the voice of telephone fundraising. We’ve been growing ever since: pioneering supporter-led fundraising with genuine conversations and long-term relationships.
Now, with new products gaining momentum and the business attracting new clients, we are again planning to expand our team, and are looking for the very best to jump aboard. The Client Services team is looking for an account executive to build and manage relationships with clients and help them to deliver exceptional supporter-led fundraising.
Main responsibilities:
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Develop strong relationships with clients and proactively keep in regular contact, particularly by phone and in person
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Reporting to clients on the performance of their campaign and being a point of contact for clients during their campaigns
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Liaising between the client, the client services director and the operations team
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Work with your line manager to deliver client projects on time and on budget and with the exceptional supporter-led fundraising that Return Fundraising is known
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Use our project management system to manage workflow, including schedules for your projects, keeping them updated and making sure everything is on track.
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Support the management team with scoping, costing and estimating projects
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Help grow the business by identifying new opportunities; speaking to potential clients, organising introduction meetings, and working with your line manager to research clients, develop ideas and prepare proposals
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Administrative support to the team, including preparing minutes and agendas, campaign review documents and other administrative tasks
Skills and Experience
Essential:
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At least 2 years’ experience of working as an account manager or executive
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Ability to be organised and keep on top of deadlines
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Develop strong relationships with clients and proactively keep in regular contact, particularly by phone and in person
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Ability to be flexible; respond positively to change
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Work effectively under pressure and deal with conflicting priorities
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Excellent communication skills
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Experience of managing small projects
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Self starter who takes responsibility for their own work and actions.
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Provides evidence of effective IT skills
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Attention to detail to enable production of high quality documentation such as minutes, agendas and proposals.
Desirable:
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Educated to degree level
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Experience of telephone handling, with a confident and friendly telephone manner
Basic understanding of fundraising and/or marketing
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Demonstrable experience of negotiating with clients and colleagues about the details of campaigns
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Clear understanding of data flow processes and how to manage CRM systems
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Experience of professional charity fundraising
Measures of Success:
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Campaign KPIs
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Client feedback
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Internal feedback
Key Relationships:
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Client Services Director
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Operations Manager
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Data Manager
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Fundraising Manager
Our Offer:
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Annual salary of £29,000
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Full time permanent contract of 37.5 hours per week Monday to Friday
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Hybrid working with flexible working from home and office days
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25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days
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Laptop, plus home working equipment including chair, desk and monitor
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Pension contribution of 3%
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Perks scheme with discounts on major retailers
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A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
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An environment that champions growth of its employees
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Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects