Macclesfield, Cheshire East
Warrington, Warrington
Crewe, Cheshire East
£24,491 - £25,481 per year
Permanent, Full-time
Job description

Purpose of the Role:

At My CWA we place survivors at the heart of our work to end domestic abuse. Our Survivor engagement strategy sets out our plans and commitment. This role will deliver opportunities for survivor voices to be shared and heard through our regular weekly peer support groups to transform how agencies respond to domestic abuse.

Specific Duties and Responsibilities

  • To build a survivor network that will influence policy and decision making, support delivery of services and support each other.
  • To deliver a maximum of 5 regular weekly peer support group sessions alongside survivors, organising the programme content to meet survivor needs
  • This role requires an individual who can gather feedback and information and shape this into plans, reports and actions, ensuring that survivor voices are heard at the right levels and in the right places
  • This role will lead on the development and delivery of our annual survivor led conference and develop other opportunities for survivor voices to be heard
  • To continuously develop professional expertise around domestic abuse from the perspective of survivors
  • To help plan creative and innovative responses to survivor needs
  • To develop and support volunteers who are supporting with this work
  • Build connections with and learn from cross-sector organisations, to build expertise from unheard voices and communities
  • To deliver presentations about the key themes and issues emerging from the work
  • Connect experts by experience with Local Authorities and other agencies to offer insight and improve practice, amplifying their voices at multi-agency and partner meetings
  • Value the input of colleagues and volunteers who have lived experience both within and outside the organisation

Please NOTE: This will involve out of hours responses to emergencies. Staff must be available to respond when on-call.

  • Work as a member of the team with other staff by sharing information and expertise
  • Model CWA behaviours and values both internally and externally, acting as an ambassador for the organisation at all times
  • Contribute to the delivery of community programmes
  • Participate in multi-agency, partnership and collaborative activities
  • Demonstrate a commitment to equal opportunities, diversity and service user involvement
  • Contribute support during busy times, responding flexibly to our busy environment
  • Attend appropriate training and demonstrate commitment to professional development
  • Participate in regular supervision
  • Work within all My CWA policies and procedures
  • To comply with My CWA’s Diversity & Equality Policy in every aspect of your work and positively promote the principles of these amongst colleagues, service users and other members of the community
  • Work to the behaviours framework required by My CWA
  • Perform any other duties as required by your senior, manager or management committee
  • This role requires regular travel across and outside of Cheshire, therefore the post holder must be a driver and car owner
  • The post holder will be required to work out of hours during evenings and weekends on a regular basis

Person Specification


  • Good standard of education, be literate and numerate Evidence of recent learning in a related field e.g. social care, domestic abuse
  • PTLLS or group facilitation qualification would be an advantage


  • Understanding of the dynamics of domestic abuse
  • Knowledge and experience of direct work with families who have complex needs
  • Understanding of Safeguarding for children and vulnerable adults.
  • Experience of working in culturally diverse communities
  • Knowledge of the roles and responsibilities of statutory and voluntary services and experiences of liaising with them
  • Understanding of safeguarding legislation and issues


  • Practical experience of engaging or working with individuals or families who have experienced domestic abuse.
  • Adaptable to the needs, wishes and input of survivors and lived experience experts
  • Ability to manage volunteers, provide support and personal development
  • Strong facilitation skills, with a track record of good facilitation and managing group dynamics


  • Hold values that inspire a survivor led approach, highly valuing lived experience and a culture of working together creatively and equitably
  • Compassionate, empathetic and boundaries
  • Inspires trust and confidence, skilled in teamwork and developing self and others
  • Resilient, self-motivated, self-aware and self-reflective
  • Demonstrable commitment to equity, equality, diversity and inclusion
  • Collaborative, creative and flexible.

Expected Commitments

  • A commitment to recognising the potential in all clients and understanding the importance of diversity in equality and the positive impact it can have for My CWA and the wider community
  • A commitment to supporting people affected by domestic abuse
  • This role will participate in duty days, on call (out of hours) and support planning for clients (following induction and training)
  • This role will be based in Warrington and requires regular travel across and outside of Cheshire, therefore the post holder must be a driver and car owner.
Posted on: 03 June 2021
Closed date: 02 July 2021
Tags: Social Care/Development, Advocacy