North West
Job description
About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. Poverty is an outrage against humanity. It robs people of their dignity and lets injustice thrive. But together we have the power to transform lives. We are a global movement of people, churches and local organisations who passionately champion dignity, equality, justice and love worldwide. We are the change makers, the peacemakers, the mighty of heart. Everyone is equal in the sight of God. For over 70 years, this has inspired us to stand together in solidarity with our most marginalized global neighbors, of all faiths and none.

We push for good nutrition and healthcare for all. We fight the climate crisis and provide urgent help when disasters strike. We work in places of conflict to stand against violence and build lasting peace. And we help people living in poverty to earn a fair wage so they can protect themselves in times of crisis. Above all, we seek to eradicate extreme poverty by tackling its root causes. Together with people living in poverty, we amplify our voices to speak truth to power and create lasting change.

About the role

The Central Supporter Engagement team play a leading role in stewarding, inspiring, and engaging churches, Christian Aid groups and key individuals to build on the agency of Christian Aid's supporters. The team is responsible for establishing stronger and more effective relationships and maintaining and increasing supporters' level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and individuals to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. As a Central Supporter Engagement Officer, you are responsible for providing effective and inspiring management and leadership to a team of Central Supporter Engagement Coordinators. You will support the Central Supporter Engagement Manager to provide strategic direction to the team, whilst supporting them to reach team and individual goals to move Christian Aid closer to achieving it's vision.

About you

You will demonstrate excellent management and leadership abilities to ensure that the team are equipped to provide outstanding supporter stewardship. You will be able to inspire and motivate a team, and provide clear direction and support to achieve set goals. You will be responsible for ensuring that data is managed effectively on Christian Aid's database and will use this to make informed decisions about the team's priorities. You will have a fine eye for detail and your church network knowledge will also help the team to grow fundraising and engagement of existing and potential supporters. You will also support the team to carry out a range of supporter care tasks to support the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

For more information about the role, please contact Bex Turner on [email protected]
More about Christian Aid
Christian Aid

Our vision Poverty is an outrage against humanity. It robs people of dignity, freedom and hope, of power over their own lives. Christian Aid ha... Read more

Posted on: 14 July 2020
Closed date: 02 August 2020
Job ref: 2934
Tags: Volunteer Management