Northern Ireland
Contract, 12 months fixed term contract, Full-time
Job description
About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide.

About the role

This is a key fundraising support role within the Fundraising Team in Ireland and will be responsible for the administrative and support tasks relating to the fundraising team. A key part of the role will focus on updating and maintaining the supporter database. Duties will also include supporter relationships, income, appeal coding, acknowledgment letter templates etc.

This role reports to the Fundraising Manager and will be expected to work closely with other team members in Belfast, Dublin and Cork. The role will interact with staff and volunteers across Ireland and liaise with colleagues in Christian Aid GB with regard to fundraising, the CRM and volunteering.

It is a 12 months fixed term contract but with the possibility of extension.

About you


-Educated to degree level or equivalent

-At least two years administrative experience in a customer/supporter care environment.

-Ability to use CRM databases for fundraising or marketing purposes

-ECDL or equivalent MS Office qualification

-High level of numeracy, accuracy and attention to detail

-Excellent inter personal and communication skills

-Confidentiality and discretion

-Ability to work with limited supervision, under pressure and juggling multiple priorities

-Fluent written and spoken English


-Experience of using a CRM database

-Experience of working within fundraising or the charity sector

-Understanding the legal requirements and data protection relating to fundraising

-Experience of supervising volunteers

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Strive for Improvement: Tell us about a time when you took an initiative to solve a problem

Build Partnerships: Tell us about a time when you contributed time and ideas to a piece of work which was beyond you or your team's role

Deliver Results: Tell us about a time when you planned, monitored and delivered a SMART (Specific, Measurable, Achievable, Relevant and Time-bound) work objective to the standard required.

Further information

This role requires applicants to have the right to work in the country where this position is based.

From 1 July 2021, our process for completing right to work checks on EU, EEA, and Swiss citizens have changed. We can no longer accept EU passports or ID cards as valid proof of right to work, with the exception of Irish citizens.

There are now two types of right to work checks: a manual check and an online check. An online check is required if you only hold digital proof of your immigration status in the UK. We will require your share code and date of birth to carry out this check.

A manual check can be completed for UK and Irish nationals who can use their passport as proof of right to work. We will complete a manual check for if you do not hold a digital immigration status.

All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
More about Christian Aid
Christian Aid

Our vision Poverty is an outrage against humanity. It robs people of dignity, freedom and hope, of power over their own lives. Christian Aid ha... Read more

Posted on: 08 July 2021
Closed date: 28 July 2021
Job ref: 3333
Tags: Fundraising