Christian Jobs
Want a job where your skills play a part in making a tangible difference in the lives of girls locally as part of an established and well respected charity? The opportunity to work your hours flexibly, and be part of a dynamic, passionate and supportive team?
If this appeals to you and you have strong administrative and organisational skills, adaptability and an eye for detail, and ideally experience of finance administration, we'd love to hear from you!
Flourish is a growing charity with a small, friendly staff team working at the Sydni Community centre in Leamington Spa, making a big impact on the self-esteem and mental wellbeing of girls aged 10-18 as well as providing support to families, communities and schools.
This role is part-time with term time only working, and is based at our Flourish office, with opportunities for personal and professional development.
Person Specification
Knowledge and Experience
● Minimum 1 year of experience working in an administration role (or role with these as a significant element) is essential
● Experience of financial administration/bookkeeping is desirable
● Experience of using Xero or similar accounting software is desirable
● Working as part of a team to achieve specific goals within given deadlines
● Supervising/managing volunteers
● Voluntary experience working with young people
● Compiling numerical and literary data into succinct and informative reports and reviews
● Knowledge and understanding of working with confidential data, and Privacy and Confidentiality
Skills and Abilities
● Excellent interpersonal skills
● Ability to manage and prioritise multiple tasks and complete them efficiently
● Produce work to a high standard with a high level of accuracy
● Ability to handle confidential information
● Use creative and innovative ideas to tackle challenges
● Excellent personal time and task management
● Ability to work on own initiative and without supervision
● Fully computer literate and comfortable with the main Microsoft Office tools, G-Suite (Gmail and Google Drive) and databases, internet and emails.
Qualities
● Organised with a good attention to detail
● Values integrity and transparency
● Passionate about the work of Flourish and young people’s wellbeing
● Sympathetic to the aims and Christian ethos of Flourish
● Trustworthy and reliable with confidential information
● Excellent problem solving and creating systems and solutions
● Disciplined at managing own time and workload
● Able to take direction from line management.
● Warm and friendly nature.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth.
Inspired by Catholic Social Teaching and in response to local needs we offer programmes that include skills development (employability, language); 1-to-1 coaching & mentoring; welfare support; creative & academic activities and that build confidence and self-esteem, promote aspirations, broaden horizons and opportunities that help to improve life chances for themselves, their families, and their communities.
Our Services are currently delivered by our Youth Service, Women Service and Volunteer Service. We have a staff body of 27 and pivotal to the success and delivery of the Centre’s programmes is the strong and consistent contribution from our committed and active volunteers.
We are looking for a motivated and efficient person with willingness to develop her skills to join our Youth Service team to help grow the Youth Mentoring programme. The post holder will provide key monitoring and administrative duties, provide 1-to-1 support to mentors, and help with the overall running of the programme as stated by the Mentor & Parent Liaison Manager. The Youth Mentoring programme includes up to 120 mentoring relationships annually.
Critical to their success will be their genuine empathy and commitment to Baytree’s core principles. While our clients’ needs are central to what goes on at the Centre, we also believe in inspirational staff. What we do, how we behave, what we deliver and how to deliver are all fundamental to ensuring that our client’s best interests are served.
We recognise the positive value of diversity, promote equality and challenge discrimination. We welcome and encourage job applications from underrepresented groups.
The client requests no contact from agencies or media sales.
We have an exciting opportunity available to work closely with all areas of our ministry, managing the IT, AV and Health & Safety infrastructure across the organisation. The role is wide ranging and will best suit an individual keen to learn new skills, with training available to support development and knowledge growth. Through the role you will help ensure that the organisation is operating in a safe manner, with IT and AV systems in place that can help the ministry to seek continuous improvement and growth.
Your key responsibilities will include:
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Provide IT support across all of the departments including databases, application forms (e.g. through TOAS & Formstack), Google Workspace, computer hardware, phone systems and networking.
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To provide education, training and ongoing support of staff with all online systems, including Safety Cloud, Ninox, BrightHR and iHasco.
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Management of the conference hall sound studio and mobile sound systems used for delivering the AV requirements of lectures, holidays and events across the site, including organising rotas and the training and supervision of students, staff members, ministry assistants and other voluntary workers in the running of it.
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Oversight of the charity’s Health & Safety, working closely with our Health & Safety contractor (Citation) who act as our competent person, to maintain safe processes and practices that abide by regulations.
About you:
You will be expected to have the essential skills, knowledge and experience listed below.
Essential Skills:
- Strong hardware and software IT skills, with the ability to maintain and develop our network of computer and internet systems, booking/application systems and the vast array of software needs
- Knowledge and experience of Health & Safety, including safe ways of working
- Audio Visual experience including audio mixing, lighting and projection
- Ability to communicate effectively with other staff members and contractors
- Willingness to learn new skills and promote continuous development in our Health & Safety practices
Desirable Skills:
- Mac OS competence
- Database Management
- Knowledge of Google Workspace
- IOSH Managing Safety certification (On the job and formal training will be available, however a background in this area will be helpful)
The client requests no contact from agencies or media sales.
We are looking for a Personal Assistant and Office Administrator to provide executive support to the CEO and Board of Trustees, as well as adding administrative capacity to the Support Team.
Our mission is to show Christ's love to people in prison by coming alongside them and supporting them. We run a number of programmes, including Angel Tree, Sycamore Tree, Prayer Line and Pastoral Care.
This position is 35 hours per week across five days. This role is based in our office in London (SW1). We are open to discussions about flexibility.
If you'd like to be part of a small and passionate team of people supporting the work of thousands of Volunteers in prisons across England and Wales, we would love to receive your application!
Please apply with a full CV and covering letter. You must have the right to live and work in the UK.
We work with people from all walks of life and we want to reflect the diversity of our volunteers, supporters and the people we serve in prison. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applications from underrepresented minoritised groups.
We also invite interest from those with excellent experience in a number of areas but who may not meet all of the specified criteria.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Join The Navigators, a Christian discipleship charity, as our Events and Relationships Executive. This role is perfect for recent graduates or those with relevant experience looking to progress towards a management position. Whether you're interested in events or fundraising, we welcome part-time applicants. Based in Southampton (with some hybrid working possible), you'll help organize events nationwide, starting off marking our 70 years working in the UK. Supported by our Operations Manager, you'll plan events and build ongoing connections with supporters old and new through our NavNetwork membership. Additionally, you'll spend 40% of your time cultivating relationships with grant-making trusts, guided by senior leaders and an external consultant.
Responsibilities:
- Coordinate events nationwide, including our flagship National Conference.
- Build and maintain relationships with supporters through our NavNetwork membership.
- Develop relationships with grant-making trusts, dedicating 40% of your time to this.
About you:
- Proactive, adaptable, and able to manage multiple projects.
- Strong communication and organizational skills.
- Educated to degree level or relevant experience in events or fundraising
- A practicing Christian who shares our passion for discipleship
Benefits:
- Competitive salary.
- Non-contributory pension scheme.
- Opportunities for career progression and training.
- Fun and supportive team environment.
If you're passionate about empowering people to get alongside others and see what God can do, download the candidate information pack for more details.
In your CV please provide a full education and career history.
In your covering letter please ensure you demonstrate how you meet the requirements and skills set out in the Candidate Information Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Trumpington Affordable Food Club Coordinator will be responsible for coordinating the food hub and its team of volunteers, including presence at the food hub on Friday mornings, and transforming it into a Fairbite Affordable Food Club (Social Supermarket).
Organisation of the Food Hub:
- Prepare inductions for new volunteers
- Coordinating weekly volunteer collections of supplies from supermarkets.
- Attend coordination meetings for the Cambridge-wide Fairbite network.
Friday sessions at Trumpington Pavilion:
- Prepare a weekly rota of volunteers.
- Work with Pavilion staff and volunteers to open and close the venue for Friday sessions.
- Organise with volunteers the setting up of the hall and kitchen, operation of the sessions, and clearing away at the end of the sessions, including basic cleaning, so that the Pavilion is ready for subsequent users.
- Work with Pavilion staff to ensure that food safety procedures are implemented.
Maintain records and spreadsheets:
- Maintain records of volunteers.
- Upload and process member applications.
- Ensure member visits are logged on the specified database.
Finance and stock
- Responsibility for stock taking, ordering stock and stock rotation.
- Administer payment for directly-purchased stock and other expenditure.
- Administer the collection and banking of member fees.
- Continue to develop links between the Food Hub / Fairbite Club and the local sources of food surplus, including supermarkets and local growers.
Extra support provision:
- Assist users of the Food Hub / Fairbite Club in accessing extra support through signposting and in time running Cost of Living events alongside sessions.
Transition to Affordable Food Club:
- Assist in the transition from Food Hub to an Fairbite Affordable Food Club model, which combines the dignity of choice with an empowered community approach, alongside extended community services
Support fundraising initiatives
- including through speaking engagements, making grant applications, events etc.
Other activities may be requested from time to time
- by the Pathfinder Development Manager or CEO, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
- Established experience with administration.
- Well developed sense of responsibility.
- Able to work on own initiative and as part of a team.
- Adaptable and self-motivated.
- Well organised and able to prioritise tasks.
- Aware of Health and Safety issues.
- Able to do manual handling, including moving chairs and tables.
- Confident in the use of IT and MS Word software.
Behaviours and competencies:
- Good community spirit and concern for users of the Food Hub/Fairbite Club
- Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
- Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be ongoing as soon as applications come in.
We reserve the right to appoint to this post before the closing date of this advertisement.
The client requests no contact from agencies or media sales.
Varied admin role in a friendly team, with the option to split into two separate part time posts. Generous pension, flexible working hours and other benefits, all in an iconic city centre location with occasional home working.
Manchester and Warrington Area Quaker Meeting (a registered charity) and our trading subsidiary, Quaker Trading (Manchester and Warrington) Ltd are recruiting for admin support. We are offering a full-time role with the option for this to be split into two separate part-time roles.
Join our friendly team working to support our community, our charitable work and the conferencing business that financially supports both. There are two parts to the job: supporting the maintenance and development of our properties and grounds; and supporting Quaker work. These can be done together by a full time (or close to full time) Administrator, or separately by two part time Administrators.
You do not have to be a Quaker to work with us and our staff team includes people with several different faiths and none. However, our work is guided by Quaker beliefs and all team members must uphold our commitment to equality, truth, sustainability and peace.
Applications will only be accepted on our official application form.
Closing date: Monday 15 April 2024, 5pm.
Interviews: Monday 22 April.
Appointment as soon as possible after interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Resident/Student Welfare Officer
Where: Mattersey Hall
Hours: Full time (40 hours per week, 30 minute unpaid lunch break)
Wage: £24,082.50 per annum
Holidays: 23 days plus 8 public holidays pro rata
Contract: Permanent
Start Date: ASAP
About
The post-holder will provide effective professional guidance, advice, signposting and sensitive support to residents who are experiencing welfare difficulties of a non-academic nature affecting their ability to learn and maintain a health daily lifestyle.
The role will support individual residents, working in partnership with other departments and colleagues to establish reasonable and effective methods of support or adjustments for residents in situations of difficulty or with challenging circumstances.
Working alongside other department managers, the Resident Welfare Officer will signpost and recommend both internal and external specialist services and treatment providers where necessary. Where appropriate, the Resident Welfare Officer will work directly with residents to limit the impact a problem could have on a residents wellbeing, undertaking individual case work. This role does not directly itself provide specialist practitioner support or clinically qualified treatment.
Key Responsibilities
- Provide guidance, advice, support and signposting to residents, responding to and independently resolving a range of welfare queries and issues, within agreed boundaries.
- Provide a non-judgemental, effective and respected service to residents, some of whom may be experiencing challenging situations and require specific advice and support.
- Assess the complexity and risk involved in individual resident cases, referring to the COO or other department managers.
- Provide appropriate short-term support in the event of a resident reporting a serious welfare incident, violence, a hate crime and/or risk of radicalisation.
- Develop and maintain effective working relationships with key contacts across other professional services, as well as external bodies, support groups and professional services, to support own work, including individual resident casework and organised activities
- Monitor Chapel and classroom attendance and where necessary identify and address areas of concern. Oversee the pastoral care, delivered by Mattersey staff, and make any necessary responses to identified areas of concern.
- Promote support services to Mattersey Hall staff to raise awareness of potentially vulnerable residents and encourage and support staff in referral techniques.Collaborate with colleagues to solve problems outside own area, such as developing solutions to welfare related issues that extend across other Green Pastures partnerships.
- Ensue that accurate records, letters and documentation for individual resident are kept.onitor relevant information data and liaise with academic and professional services colleagues to proactively identify and engage those students who appear to be at risk of disengaging with and/or failing in their activities at Mattersey Hall.
- Contribute to proposed changes in procedures, plans, priorities and office systems to improve operational efficiency and quality of the Residents Welfare.
- Work with colleagues to develop, improve and manage processes that identify and support vulnerable students.
Further Information
This role forms part of the front Mattersey team who are delivering training, education and support to a vulnerable client group. You will also have -
- Demonstrable experience of working in a similar based role
- Experience of working with vulnerable and diverse client groups
- Exposure and experience of dealing with drug misuse, homelessness, mental health, ex offenders, trafficking etc.
- To communicate effectively with colleagues and clients.
- Ability to work under own initiative as well as successfully as part of a team
- You will be supportive, trustworthy, a good listener, approachable and empathetic to others by nature as well as being patient, open, able to think on your feet with a strong desire to help others
Green Pastures is a Christian organisation and as such we conduct ourselves with a Christian ethos and values.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
In partnership with Bridge Community Church, we are looking for coaches to work in the Spear centre to deliver the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Christian Leadership Skills
- Social Impact Experience
- Excellent coaching capability
- Management skills and career progression
Working requirements, salary & benefits
- Salary: from £22,000
- Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days)
- One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Occasional evening working required (for events such as termly Spear Celebration evenings)
- There is a requirement to become part of Bridge Community Church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
- We offer an Employee Assistance Programme (a confidential support service for staff) as well as the option to take advantage of Give as you Earn (GAYE)
- A DBS check will be requested in the event of a job offer
The client requests no contact from agencies or media sales.
Do you avidly follow the day’s national and international news and want to hear a fresh perspective on current affairs issues?
Are you considering training as a broadcast journalist within a Christian media organisation that cares about how news is reported?
United Christian Broadcasters wants to provide a 12-month training opportunity to an individual whose ambition is to become a journalist and work in a newsroom covering national and international news and current affairs.
Supported by a team of experienced Christian broadcast journalists and producers, you will study and learn on the job. This will include researching, writing for radio / online / social media, recording and editing radio interviews, applying media law and the Ofcom Broadcasting Code, and developing your presentation skills for news bulletins and broadcast reporting. You will be based full time at the UCB Broadcast Centre in Hanchurch, Stoke-on-Trent (Postcode ST4 8RY).
You will need to be a committed Christian, with your own personal transport to get to/from the UCB Broadcast Centre, and you must live within reasonable commuting distance.
Your application will only be considered if you can tick these boxes, you:
- have emailed HR an MP3 audio recording of you pitching an original news idea appropriate for UCB News on UCB 1, UCB 2 or the UCB Player app (maximum duration 3 minutes)
- are a committed Christian who’s connected to a church
- can demonstrate genuine knowledge and understanding of news and current affairs
- are able to work Monday to Friday, with some weekend working as required (this will be made up of different shifts between the hours of 6am-6pm)
- are available for interview on the morning of Monday 29th April 2024 at the UCB Broadcast Centre
PLEASE CAREFULLY READ THE JOB DESCRIPTION
If you want to know more about this vacancy, before completing your application form, email Vicky Gibbens, UCB News & Current Affairs Editor (email address can be found on our website)
On your application form, please provide detailed information about yourself to help the selection panel decide whether you should be shortlisted for an interview.
The final closing date for applications will be Friday 19th April (midday).
No late applications will be accepted.
If you are shortlisted you will be invited to an interview at the UCB Broadcast Centre in Stoke-on-Trent on the morning of Monday 29th April (lunch will be provided).
It is hoped that the successful candidate will be able to take up this role from around June or sooner, if possible.
Starting salary £23,000 per annum (depending on experience) plus staff benefits. UCB benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%.
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Come and join our team! This varied role, uses project management and executive assistant skills to deliver excellent service in a fast paced environment within the Christian sector. The role involves supporting The Maclellan Foundation, one of the largest Christian Foundations in the USA. The successful candidate will have a minimum of 2 years' experience in administration and will be sympathetic towards the Christian faith and the aims of the organisation.
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Supporter Services Administrator
Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences!
Position: Supporter Services Administrator
Location: Swindon/hybrid
Hours: Part time, 0.6 FTE, 22.5 hours per week
Salary: Up to £24,000 per annum pro rata
Contract: Maternity Cover
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 2 April 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.
Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office
The Role
In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies.
Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports.
You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism.
If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation.
About You
You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Supporter Care Officer
Come and join the team and make a real difference!
We're looking for a Supporter Care Officer who can connect with supporters and providing excellent service.
Position: Supporter Care Officer
Location: Swindon/hybrid
Hours: Full-time
Salary: £23,000 to £24,000 per annum
Contract: Maternity Cover
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 2 April 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.
Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office
The Role
You'll handle inquiries, appeals and products, maintain supporter records and deliver outstanding service via email, telephone and letters. With your confident and accurate use of the Customer Relationship Management system, you'll ensure accurate data entry and process credit card donations in line with GDPR rules.
In addition to administrative tasks, this role involves supporting the charity’s mission and work in all interactions. You’ll have the opportunity to pray with supporters over the telephone and you'll support staff by managing travel bookings and serving as an information hub.
If you thrive on learning new processes, juggling multiple tasks and adapting quickly to challenges, this role offers a fantastic opportunity to be part of a great team.
About You
You will come from a customer service background, with hands-on experience of using CRM databases as well as Microsoft Outlook and Word.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Supporter Care, Supporter Experience, Supporter Care Officer, Supporter Experience Officer, Customer Service Officer, Customer Service Agent, Customer Service Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a maternity cover role on a 9 - 12 month contract.
This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications. The role is based in Chippenham but flexible working options are available. This is role is a fixed term contract to provide maternity cover.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.
Rugby foodbank's Engagement Officer will oversee the smooth running and operation of the foodbank, with concern for its operational efficiency and standards in accordance with The Trussell Trust franchise model. In partnership with the Service Delivery Manager, guide the development of the foodbank project, including its material resources, financial assets, reputation, partnerships and volunteer body. The Engagement Officer will have a key role in the delivery and development of Rugby foodbank and the growth of its services. They will be responsible for building relationships with key stakeholders including volunteers, food and financial donors, partner referral agencies plus community and business groups. The right candidate will be an effective communicator who will work hard to create a positive environment for volunteers, clients, agencies and donors maximising opportunities for engagement.
At Hope4 we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions. In order to achieve these aims we run the Hope Centre and Rugby foodbank which is part of the Trussell Trust network of foodbanks. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
As a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 7500 foodbank food parcels. Our staff and volunteers are crucial to making this happen. We currently employ 8 members of staff and have 80+ people regular volunteers.
The charity was founded by the churches across the town and continues to hold to Christian principles working to address poverty, primarily homelessness and food poverty in the Borough of Rugby. The churches, as the Revive network, support the work we do both with funding and providing many of our volunteers. Our staff and volunteers support these values and ethos irrespective of belief or background.
We are looking for someone who can work as a flexible team member and with the ability to share and balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team. Your key skill will be the ability to work with all types so people from every kind of background because you will be engaging with volunteers, clients, trustees and external agencies such as churches, schools and businesses. It will be varied and is pivotal in ensuring the smooth and successful day-to-day running of the foodbank.
Main Responsibilities:
Stakeholder contact: this is a people orientated post
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To be responsible for quality customer service, dealing with all the communication requirements of the foodbank
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To be responsible for dealing sensitively, appropriately and confidentially with the range of complex and challenging issues presented by any of our stakeholders.
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To lead with recruitment, induction and support of volunteers as required
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To support and actively engage with varied stakeholders including faith groups, local businesses and statutory and non-statutory organisations
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To support and liaise with volunteer teams on a day-to-day basis
Service Delivery and Promotion:
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Support and actively promote services and maintain and develop positive relationships with stakeholders, to encourage continuity and to aid growth
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Be the point of contact and the face of Rugby foodbank for stakeholders
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Support and complete tasks in a timely and accurate fashion
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Further develop signposting resource and engage with external agencies to form partnerships for sign posting opportunities
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Work with our Financial Inclusion Support Worker regarding client income maximisation
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Work with our social medica content lead to support promotional activity
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Assist in the organisation of annual events such as open days, AGM, cultural celebrations such as Harvest Festival and Christmas and supermarket collection days and volunteer thank you events
General Duties:
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To work well as part of a staff team
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To deal with the day-to-day administration of Rugby foodbank via phone, email, in person, with all stakeholders,
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To organise and oversee volunteer rotas; deliver new agency induction training; organise food collections at Harvest, Christmas and adhoc at supermarkets; deliver talks about the foodbank to churches and other community groups and businesses
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To attend Trussell Trust conferences and training days
To work as part of a team to support the overall delivery of Hope4’s activities:
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Build positive relationships with Hope4’s stakeholders including staff, trustees and volunteers
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Undertake any other reasonable requests by management, consistent with the nature of the service
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Ensure that all work is delivered in line with contractual obligations and in accordance with best practice of Hope4
General:
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All information and data to be maintained in accordance with Hope4 policies and procedures, and within GDPR principles
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Undertake identified training within specified timelines and maintain current operational knowledge where required, such as safeguarding
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To be an active and effective team member including both those at Rugby Foodbank, the Hope Centre and those organisations supporting our work eg referral agencies, food and financial donors
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To work some hours, where needed, outside of normal office hours (including evenings and weekends)
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Participate in supervision and annual appraisal, and identify your own job-related development and training needs
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Safeguarding – an awareness of Safeguarding for children and adults and/or a willingness to undertake training
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To be an ambassador for Hope 4 within the wider community
The client requests no contact from agencies or media sales.