West Yorkshire (On-site)
£22,252 per year
Permanent, Full-time
Job description

This role starts on 10th October 2022, interview assessment days will be held week commencing 25th July, 1st August & 29th August 2022

Comprehensive training is provided and there is great opportunity for career development and salary progression in this role.

Typical salary progression upon completion of training/sign off:

Trainee Debt Advisor - £22,252

Debt Advisor - £25,395 (usually after 12 months)

Senior Debt Advisor - £27,578 (usually after 2 years)

There is also opportunity for further progression into Senior, Specialist and Manager roles


Teams of Debt Advisors at our head office in Bradford carry out the debt counselling work of CAP. These teams cover three main functions; Firstly, the setup of our client’s cases, working alongside our partner churches all over the UK to deliver a home visit service. Subsequently two long term teams, working with clients who are either, repaying their debts through a debt management plan, or clients who need to pursue an Insolvency option.

The role

The role of our Debt Advisors is to work in three teams mentioned above, Setup, Debt Management and Insolvency, to jointly manage a portfolio of clients, ensuring they receive advice on how best to deal with their debts and ongoing support to complete their journey to become debt free. All underpinned by a compassionate and highly professional customer service. Hear from one of our recent trainee debt advisors, and how she found settling into a new training role

Who we're looking for

We are extremely organised and efficient, effective communicators, find fun amidst the detail, great with numbers and have a strong drive to progress our work efficiently and professionally.

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.


CAP offer a generous Rewards & Well-being package, including:

- CAP 6.5% employer pension contribution

- 34 days annual holiday (including flexible bank holidays)

- 1 additional days holiday for each full year of service (up to a max of 5 additional days)

- 2 paid Mental Health days and up to 5 days Family Emergency Care leave days per year

- Paid 'Revive' days to take time out with your team during the year

- Enhanced paid sickness, maternity, paternity and adoption leave

- Access to Employee Assistance Programme

- Hybrid working

- Flexitime from completion of training! (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)

- plus many more! (see rewards brochure below under 'related documents)


Bradford Head Office Based initially with hybrid working available after completion of training


Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.

For further information, please contact the People & Culture team at CAP.

Information on genuine occupational requirements


You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK

Refreshed on: 18 May 2022
Closed date: 02 June 2022 at 23:59
Job ref: Trainee DA (Oct intake)
Tags: Advice, Information, Christian

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