Greater London (On-site)
£26,954 - £28,983 per year (after probation)
Permanent, Full-time
Job description

As a nationally and internationally significant religious leader, the Archbishop of Canterbury receives thousands of letters, emails, invitations and phone calls from members of the public every year, each of which needs to be carefully examined and an appropriate response given and recorded.  The Correspondence Team process and log all correspondence from official communication to questions and queries from the general public covering a rich diversity of topics and subjects, ensuring each correspondent receives a helpful, gracious and timely response.

As such, the way the correspondence operation is delivered and managed is essential to the witness and ministry exercised by the Archbishop.  It requires a high degree of wisdom, judgement, communication, emotional intelligence, diplomacy, confidence, attention to detail and collaboration to ensure correspondents feel they have been responded to graciously.


This post gives an excellent opportunity to work in a small, friendly, busy office, in unusual and pleasant surroundings. The employees at Lambeth Palace work as a small and close-knit team, supporting each other at busy times with flexibility and good humour.

As Correspondence Officer, you will assist with the effective delivery of the correspondence operation by processing, logging, distributing and responding to the Archbishop's correspondence, in line with agreed objectives and strategy contributing to the ministry of the Archbishop. You will also provide wider support to the correspondence operation in the Archbishop of York’s office.

To be successful, you will need experience of handling and drafting correspondence or papers for senior managers and of demonstrating a high level of attention to detail when processing data.  Excellent communication skills including accurate spelling, punctuation and grammar and the flexibility to adapt quickly to change, are all essential for this post.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country.  This is a priority for Archbishop Justin.  Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and disabled people.

You will be office based at Lambeth Palace, due to the nature of this role. Flexible working hours may be considered and it may also be possible to work remotely for one day a week, subject to agreement.

A comprehensive and supportive induction programme will be put in place to ensure that you have all the information, access and contacts required to learn quickly and excel in this role.

Interviews will be held on the 11th February 2022.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

More about Church of England

With its 12,000 parishes and 16,000 buildings the Church of England is a Christian presence in every community and plays a vital role in the life ... Read more

Refreshed on: 25 January 2022
Closed date: 02 February 2022 at 23:59
Job ref: cofe/TP/51/3970
Tags: Admin, Advice, Information

The client requests no contact from agencies or media sales.