Citizens Advice Birmingham
Birmingham, West Midlands
Solihull, West Midlands
£27,869.50 per annum pro rota
Permanent, Part-time, Temporary, Full-time
Job description

1 full time 36.5 hours p. w. (maternity cover)

1 part time 29.2 hours p.w

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack please visit our website.

CV’s not accepted

Closing Date: Monday 2nd March 2020 at midday

Interview Date: Wednesday 4th March 2020

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Posted on: 14 February 2020
Closing date: 02 March 2020
Tags: Advice, Information, Support Worker
Job closes in 6 days
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