Line manager: Jo Carden, CEO
Working remotely; when based in offices, at Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Citizens Advice Brighton & Hove is seeking a dynamic Projects Manager to oversee the running of a portfolio of advice projects and their staff. The postholder will provide active monitoring of cases, casework supervision and line management to Project Advisers in line with Citizens Advice quality requirements. They will be responsible for all project monitoring and reporting requirements along with the development and smooth implementation of new projects.
The ideal candidate will have experience of the advice sector, demonstrable through recent employment in either an advice management or delivery role, with strong experience in the areas of debt and benefits advice. However, we will consider applications from experienced advisers looking to develop their skills in Casework Supervision or Project Management. This role is being advertised with a salary range, and the successful candidate will be paid according to their skills and experience. Please see the job pack, available on our website, for more details of what the role requires and the person specification.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous online survey to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this.
For more details about this opportunity please visit our website where a full job information pack, application form and guidance notes are available.
Application deadline: 9am on 26 April 2021
Interview date: 30 April 2021
Appointment to this role will be subject to successful references and a basic DBS check.