About Citizens Advice Bucks
As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity which provides a free and accessible advice and information service to clients across Buckinghamshire.
We can all face problems that seem complicated or intimidating. At Citizens Advice Bucks we believe no one should have to face these problems without good quality, free, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
You will be joining a supportive team of over 50 staff and around 100 volunteers all determined to do our best for our clients. Our core values are that we are client-centred, friendly, kind, professional and that we respect our clients, ourselves and each other.
Citizens Advice Bucks is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.
- To work with the Head of Services and independently, to ensure the smooth, efficient running & high quality of the core advice service, including the overall management of advice staff and volunteers.
- To support the service delivery of any projects additional to the core advice service as required.
- Promote best practice across the offices in the county with an engaged attitude, taking account of practical changes for service delivery.
Closing date: Assessment and interview dates will be arranged as applications are received, and we reserve the right to close the role early if the right candidate is found.