Citizens Advice Central and East Northamptonshire
Northampton, Northamptonshire
£29,500 - £32,000 (negotiable)
Contract, Full-time
Job description

An exciting opportunity for an experienced housing solicitor to join Central and East Northamptonshire Citizens Advice (CENCA), delivering housing advice, advocacy and court representation.

Housing Law Supervisor

£29,500 - £32,000 (negotiable)

Full time, 37 hours per week (Monday to Friday)                                             

Fixed term contract to 30th September 2021 (with possibility of extension)

Responsible to Head of Service


About the role

As Housing Law Supervisor, you will be responsible interviewing clients using sensitive listening in order to get to the root of the issues. This is a key role, in which you will be expected to empower clients and provide high quality advice, whilst maintaining the structure of meetings and delivering great customer service.  

About you

We are seeking an individual with a strong passion for housing law and who shares our core values.  As the ideal candidate, you will have:

  • 3 year post qualified solicitor certificate
  • Met the Legal Aid Agency Supervisor Standard
  • Ability to use IT systems and packages, with knowledge of AdvicePro and resources in the provision of advice, record keeping and document production
  • Knowledge of the benefits systems including Legal Aid Agency income thresholds

About us

CENCA has a vision for a fair society for all, with lives well lived. A key aspect of this is for people to be able to improve their lives because they know and understand their rights and responsibilities. We deliver Citizens Advice services to over 8,000 people a year in Northants, via 10 projects and services and we are on target to deliver £6million of income gains for our clients in 2020/2021. 

At CENCA, we expect our staff to stand up for equalities, communicate for impact and strive to make a personal difference. 


  • 25 day’s annual leave (plus bank holidays)
  • 5% Employers Contributory Pension Scheme
  • Enhanced sickness benefit after one-years’ service
  • Flexible working hours to the requirement of the role
  • Comprehensive training and Ongoing Development
  • Free parking for agreed roles

How to apply

If you are interested in this opportunity and would like to find out more, please visit our website via the Apply button, where you can download a job and application pack.

Please note, CVs will not be accepted.

To arrange an informal telephone discussion about the role, please contact:  Carole Cooper - PA to Chief Officer 

Closing date: Monday 9th November 2020

Shortlisting: Weds 11th November 2020

Online interviews are expected to take place week commencing Monday 16th November 2020.

Refreshed on: 15 November 2020
Closed date: 09 December 2020
Tags: Legal, Housing Management