Outreach Adviser (maternity cover)
Based in Ilkeston but includes remote working
Please note: During the Covid-19 pandemic, this role will be home based
We have an opportunity for an experienced Outreach Adviser based in Amber Valley and Erewash to join our existing team which provides an excellent generalist advice service for clients.
The Outreach Adviser will be involved in the provision of advice in an outreach setting.
Good communication skills, both written and verbal are essential to this role, as is the ability to effectively communicate with our clients with a non-judgemental approach. Experience in the current benefits system, and an up to date knowledge and understanding of welfare reform would be desirable.
At Citizens Advice Derbyshire Districts we provide free, confidential, impartial and independent advice and information on a wide range of subjects. We value diversity, promote equality and challenge discrimination.
We encourage and welcome applications from people of all backgrounds.
Due to this post having access to vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and the background and circumstances of your offence. Please get in touch to see our policy on criminal background checks.
Closing date: 9am, Monday 15 February 2021
Interviews: w/c 22 February 2021 (via video conference)