Citizens Advice Derbyshire
Ilkeston, Derbyshire
Matlock, Derbyshire
£21,000 - £24,547 per annum
Contract, Until 31 March 2023, Part-time, Full-time
Job description

Hours : 1 x 37 hours per week (full time) based in Matlock with some
travel throughout Derbyshire Dales. Locally funded project.
1 x 29.6 hours per week, (4 days per week) based in Ilkeston with some travel throughout Amber Valley. This is a Money and Pensions Service funded post.
1 x 18.5 hours per week (2.5 days per week) based in High Peak. This is a Money and Pensions Service funded post.


Would you like to help people become free of debt and money worries? Why not consider joining our friendly Money Advice team which provides a vital money advice service to clients.

The ideal candidate will have excellent money advice skills, some knowledge of the current benefits system, and an up-to-date knowledge and understanding of welfare reform. Previous Money Advice experience is desirable but not essential as full training will be provided, along with an opportunity to complete the Accredited Money Advice Learning Plan. Good communication skills, both written and verbal are essential, as is the ability to effectively communicate with our customers with a non-judgemental approach.

This role will be delivering Money Advice to residents across Derbyshire. All equipment needed to do this will be provided. There will be some client facing work involved along with telephone. Occasional attendance at team meetings will be required.
At Citizens Advice Derbyshire Districts, we provide free, confidential, impartial, and independent advice and information on a wide range of subjects. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds.

Due to this post having access to vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and the background and circumstances of your offence. Please get in touch to see our policy on criminal background checks.

To view and download the recruitment pack, please click on apply.

Closing date: 9am, Monday 7 February 2022
Interviews: Thursday 10 February and Friday 11 February 2022 (via video conference)

Posted on: 13 January 2022
Closing date: 07 February 2022
Tags: Advice, Information, Finance