The post holder will be a member of the Operational Leadership and Management Team and oversee a number of advice and non-advice services across Dudley Borough and Wolverhampton. You will have responsibility for a portfolio of projects, managing front line advice and non advice staff (paid staff and volunteers) and be accountable for project reporting and contractual contract requirements. As a member of our Operational Leadership Management Team, you will develop trusting and positive relationships with stakeholders and will ensure continuation of funding where appropriate. You will ensure any new projects are implemented smoothly and that project staff are appropriately supported and developed to enhance and strengthen our workforce, showing clear management direction, a focus on what is right for the client, and excellent role modelling of our Citizens Advice values.
- You will have experience of managing people
- You need to be an enthusiastic, person centred manager who enjoys line managing people to help them to be the best they can be;
- You will have strong management and leadership skills and experience, who thrives in a busy environment and is flexible and creative in how you work;
- You will have the ability to develop projects to their fullest potential whilst maintaining our excellent reputation.
The client requests no contact from agencies or media sales.