Chelmsford, Essex
Up to £26,970 per annum (or pro rata equivalent)
Contract, Part-time, Full-time
Job description

This post will support the start-up, development and delivery of an ambitious new project led by Essex County Council. “Essex Warm Homes” will be chiefly delivered by the Citizens Advice service in the county with support from a range of partners. Funded by National Grid’s Warm Homes Fund it will improve the health and wellbeing of local residents through the delivery of an advice service that addresses the needs of people living in cold homes; particularly vulnerable individuals and families and on referral from health, voluntary and statutory partners. The focus will be on providing welfare benefits advice and income maximization, initial debt advice and crisis responses, energy efficiency advice and support to access measures to address cold homes including the arranging and assurance of provision of additional support from partner agencies working as part of a wider delivery partnership.

Employed by Local Citizens Advice offices in Essex (details in Job Pack)

10 Posts – hours ranging from 0.4 FTE (full time equivalent) to full time (up to 37 hours)

Up to £26,970 per annum (or pro rata equivalent)

Fixed term contract until March 31st 2022

Postholders will provide direct advice and casework to vulnerable clients, households identified through existing LCA(Local Citizens Advice) activity but, importantly, also through existing and new referral arrangements established locally amongst statutory and health partners. Advice will be intensive, and postholders are therefore expected to have experience of delivering complex welfare benefits advice, a good understanding of the principles of independent debt advice (practitioner experience would be desirable) and to possess or be able quickly attain the City and Guilds Level 3 qualification in Energy Awareness. As important as these technical skills are, postholders will also need well developed partnership development skills, in order to work with statutory partners.

Posts will be hosted by LCA in Essex, and subject to all contract terms and particulars specific to the LCA worked for. Applicants can apply for each or any LCA by selecting their choice on the application form. Note contact details for each LCA hosting these roles are available within the pack.

For a job pack please visit our website via the Apply button.

Closing date for applications: 19th February 2020

Citizens Advice recognises the positive value of diversity, promotes equality and challenges unfair discrimination. We welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as disabled people are underrepresented throughout Citizens Advice, and BAME people are underrepresented in senior management positions.

Posted on: 28 January 2020
Closed date: 19 February 2020
Tags: Advice, Information, Social Care/Development