Citizens Advice Essex
Chelmsford, Essex
Up to £17,500 actual
Contract, Part-time
Job description

This post will support the start-up, development and delivery of an ambitious new project led by Essex County Council. “Essex Warm Homes” will be chiefly delivered by the Citizens Advice service in the county with support from a range of partners. Funded by National Grid’s Warm Homes Fund it will improve the health and wellbeing of local residents through the delivery of an advice service that addresses the needs of people living in cold homes; particularly vulnerable individuals and families and on referral from health, voluntary and statutory partners. The focus will be on providing welfare benefits advice and income maximization, initial debt advice and crisis responses, energy efficiency advice and support to access measures to address cold homes including the arranging and assurance of provision of additional support from partner agencies working as part of a wider delivery partnership.

Employed by Citizens Advice Essex

Up to £17,500 actual

Part time, up to 18.5 hours per week

Fixed term contract until March 31st 2022

Permanent base within one of the LCA within Essex TBC, but an expectation of some travel between each

Providing overall operational leadership for the project, the postholder will ensure compliance with all established delivery terms and protocols and gather and reconcile data to ensure oversight of each individual LCA’s contribution to the project. The postholder will lead and facilitate joint efforts to support practitioner development and further support the development of all central marketing and communications functions, in partnership with project partners. They will oversee the development of a Single Point of Access for referral partners. Strong project management skills are therefore essential, both in terms of project set-up and ongoing delivery. We ideally seek someone with a high level of knowledge and expertise in the use of the Citizens Advice “Casebook” CRM and associated reporting modules but may consider candidates with equivalent demonstrable experience acquired with comparable systems elsewhere.

For a job pack please visit our website via the Apply button.

Closing date for applications: 19th February 2020

Citizens Advice recognises the positive value of diversity, promotes equality and challenges unfair discrimination. We welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as disabled people are underrepresented throughout Citizens Advice, and BAME people are underrepresented in senior management positions.

Posted on: 28 January 2020
Closed date: 19 February 2020
Tags: Advice, Information, Project Management